Summary of Property Customer Service Assistant

3 Summary of Property Customer Service Assistant

The assistant should assist the manager in housekeeping and safety management, and provide timely and effective services to other departments. Summarize in the first person. That is to say, it should be written from the perspective of this unit and department. The expression method is mainly narrative and discussion, supplemented by explanation, which can be mixed with narrative and discussion. Are you looking to write a "Property Customer Service Assistant Summary"? Below I have collected relevant materials for your reference! Property Customer Service Assistant Summary 1

Time flies, it has been more than a year since I entered the Tianjin Seamless Steel Pipe Factory in April XX. During this time, I have always been interning in the special pipe branch factory. of. I learned a lot here. Under the leadership's arrangement, I first interned in the electrician section, and then was transferred to the electrical group in March this year. During this period, under the leadership of my master, and combined with the theoretical knowledge I had learned in school, I had a deeper understanding of the basic theory of steel pipe production in our factory, a better understanding of the production process, and a better understanding of the production process. Peripherals and basic circuits also become more familiar.

In April __, I officially entered the special pipe branch of the seamless steel pipe factory and directly entered the electrical engineering section for internship. Since I was not very familiar with the equipment and lines when I first entered the factory, I mainly Follow the master to get familiar with the environment, understand the peripheral circuits and electrical equipment, as well as every detail of the rolling process. After a long internship, I entered the electrical group with excellent performance in March this year to continue my work and study. Under the care and leadership of department leaders, and in order to ensure production and improve efficiency, we often have to make some small modifications and innovations. While participating in these projects, I am constantly accumulating experience and gaining knowledge.

For example, the perforated P1 operating console is not far from the operating room, but during the production process, front-line operators often have to run to both sides. This is because the P1 operating console cannot implement control at all, but can only operate during the operation. room for control. For this reason, under the leadership of the department leader, I investigated the fault of the P1 console, and finally found that the network cable connecting the two ends was broken by a discarded rolling tool. It happened that the warehouse did not have this model of network cable, so we tried to use red The black twist network cable replaced it, finally realizing the normal use of the p1 console and ensuring production efficiency.

Furthermore, on the hydraulic press operating table, the material to be measured cannot be turned over when there is material at the material stop. However, the opposite result occurred. The material can only be turned over when there is material at the material stop, otherwise it cannot be turned over. material. The process of measuring water pressure is controlled by PLC and proximity switch, but we couldn't find any fault in the program, so we searched at the proximity switch. Finally, we found that a proximity switch at the turning point was broken, and we replaced it. Then it eventually returned to normal.

As one of the most important steps in the rolling process, assel has a great relationship with the quality of the final product. Therefore, we have made quite a few modifications here, and we often have to make corresponding adjustments based on specific circumstances. The recent new product 219 series has never been produced by us before. After the process team made plans and reform plans, we also made a detailed analysis of the rolling process. We changed the usual rolling speed and changed the rolling speed to The control speed is reduced to prevent the capillary pipe from bending due to excessive speed and causing pipe jamming, so as to ensure that the steel pipe can pass through the host smoothly. After rolling, floor rollers are used to bring the high-temperature steel pipes to the normalized chain bed. However, excessive temperatures often cause trauma to the steel pipes and affect the quality of the pipes. To solve this problem, we specially added two fans to one side of the assel main machine. After the rolling is completed, it is cooled slightly and then rolled out to ensure the quality of the pipe.

As the basic equipment in the production process, the roller table is often damaged, especially the reduction box and motor are easily damaged. This requires the motor to be extremely stable and not to swing significantly with operation. For this reason, we studied adding a base under the motor and welding it with a support, so as to achieve a fixed effect and reduce the damage caused by the swing of the motor.

As a member of the second line of production, I do my best to ensure production. Seeing that the production process is so prosperous, my heart is naturally full of joy and pride. In the future work, I will work harder, improve my technical level, and make more contributions to the enterprise.

Property Customer Service Assistant Summary 2

1. Purpose of Internship

Through the internship at ____ Co., Ltd., I learned about the company's main business and the company's work process. Through internships, I have more contact with society and practice in society, thus cultivating a rigorous work style, preliminary practical work ability and basic professional skills, laying a good foundation for working in the future.

2. Unit and position introduction

2.1 Company profile

____ Co., Ltd. was founded in 1992 and is located in Danyang, Jiangsu Province, China’s auto parts manufacturing base. Jiepai Town, Jiepai Town, is engaged in the production and manufacturing of various automobile lamps, plastic parts, sheet metal and various types of automobile bodies, car lights, interior and exterior decorations such as SUVs, pickup trucks and sedans, as well as fire trucks, special engineering vehicles and fire fighting equipment. A large-scale comprehensive enterprise group.

2.2 Job Introduction

An administrative assistant is like a dedicated housekeeper who can manage the messy affairs in the big family of the enterprise in an orderly manner, and help and assist in various administrative matters. Serve the company's employees by arranging supervisor schedules, filling in plan lists, processing information needs, making data reports, arranging meetings, receiving customer visits, maintaining record management, completing file archiving and other tasks, and comprehensively complete high-level tasks from many aspects. Quality administrative work.

3. Internship content

As an intern, I entered ____ Co., Ltd. and served as the administrative assistant to the president of its Automotive Research Institute. As the assistant to the dean, my main duties are:

Administratively, this includes writing, countersigning, copying, scanning and receiving/receiving, categorizing and archiving of departmental documents and other documents; receiving group and other documents All kinds of documents, contact letters, etc. of the department; department workshop tools, fixed assets and other facilities and equipment should be registered for use/borrowing. Therefore, I have mastered the basic operations of some office supplies, such as fax machines, printers, etc., department leadership offices, Daily cleaning work such as conference rooms; arranging and handling reception matters such as personnel visits and meetings, and conveying manager instructions to some relevant customers, and understanding the basic situation of the company's office; responsible for refueling the department's car (company vehicle), applying for factory driving passes, In case of departmental electrical circuit failure, arrange drivers to pick up/drop off customers or leaders;

Financially responsible for application and reimbursement of various department expenses, official expenses incurred by department personnel on business trips, handling company affairs, etc.; for purchasing every day Every month, you have to apply to the company leaders for the purchase of labor protection supplies and tools and materials needed for the workshop; in terms of personnel, you are responsible for the attendance of department personnel, the entry and exit of personnel, and the compilation of department personnel rosters.

When I started my internship, I was inevitably a little nervous when I first entered an unfamiliar environment. My position was completely different from the major I studied. I didn’t understand what an administrative assistant mainly does and where to start. Colleagues They are also very friendly and will take the initiative to tell me what I need to do and how to do it, allowing me to learn more useful things. The nature of an assistant's work is messy, complicated, and very intensive. Sometimes I would spend the whole morning or afternoon in front of the computer typing documents that seemed to be endless until I was so tired that my back ached. Since my tasks are relatively trivial and complicated, I have to prioritize and organize things. It’s easier said than done. Basically, every day I have to send and receive documents, apply, and write off various expenses. There are many things that need to be done at hand. Of course, at this time, we must put the important things first and give priority to everything. Arrange them in order so there is no confusion. Occasionally, I would go to the workshop with them in my free time to watch them install and dismantle cars, and learn more about cars. In the office, I sometimes read some books on cars, although my major is in It doesn't come in handy at this time, but I think I should learn more and not forget about Su's major. I can also give myself several choices when looking for a job in the future.

When I first started working in the office, it should be said that the learning component was more important. I was always in a hurry to complete the work assigned by the leader, and many of them still had to be reworked before I could finish it. Really done. Therefore, I often feel frustrated, have no confidence, and often make mistakes. My leaders and colleagues are very harmonious. They not only do not laugh at my mistakes, but also actively help me. They point out my mistakes in my work and patiently teach me. Methods to solve problems, and sometimes they also impart their work experience to me. All they taught me will be useful to me throughout my life.

As colleagues, they sincerely care about me, take the initiative to help me share my negative emotions, enlighten me, and teach me that there are always endless difficulties in life and that I should face them happily until they are solved. As a fledgling college student, I deeply felt the equal and harmonious working atmosphere in my work team. With the help and guidance of my colleagues, I humbly asked for advice and studied hard. Gradually, I felt that the work was not so strenuous, and gradually became more relaxed. The dean also gradually praised me more and more.

4. Internship summary or experience

In this practical study, I learned a lot of knowledge, which will play a great guiding role in my work in the future. Assistant work requires strong written expression and logical thinking skills. In order to improve my writing ability, I started with the researched materials, carefully pondered them, made changes while writing, and asked experienced colleagues and leaders around me to give opinions and suggestions, and then further processed them, and after repeated deliberation, I finally finalized the draft. . I actively used my brain to solve problems existing in my work and tried to find ways to provide suggestions and suggestions to the leaders, giving full play to my role as an assistant and consultant. For the documents to be printed and distributed, I carefully check and proofread them at least three times every time, and ask other colleagues to help check them, which reduces the chance of errors and ensures that the documents are issued accurately and timely. During the internship, I was basically proficient in trivial tasks such as copying, faxing, official documents, and computer processing. In the company, we must always remain energetic and meet various challenges with abundant energy and confidence. Routine mechanical routine work should be done meticulously and conscientiously. There is not much technical labor in the position of assistant. Most of it is trivial and repetitive work, which needs to be taken seriously. The internship was my first lesson into society. It taught me how to treat people and how to deal with various things. Although I can only see one aspect of the work in just two months and learn only some preliminary methods, these are very important to me. This internship also told me that I am still a primary school student in the university hall of society and still have a long way to go. We must have a humble and prudent attitude, complete everything seriously and pragmatically, no matter how big or small, and take every step well. Property Customer Service Assistant Summary 3

Administrative management refers to the social activities carried out by all social organizations and groups in the management, management and administrative management of relevant affairs. The reason why university interns choose this job position is because of the People's exerciseability is directly proportional.

On __month___, as an intern, I entered Autotop Company as an administrative assistant. Looking back on my time at sunrise and sunset in Otuo for more than two months, I have a lot of experiences in my heart. Through internships, I have gained knowledge, accumulated experience, conceptually clarified my positioning, and more importantly, improved my ability to solve practical problems through practice. During the internship process, I abide by disciplines, obey arrangements, actively complete the work assigned by the manager, and learn a lot of knowledge that cannot be learned in textbooks, so that I can look at problems from a higher and further perspective.

As an assistant, my main duties are writing, copying, accepting, and transmitting official documents, arranging and handling some related customer complaints, and conveying the manager’s instructions. Therefore, I have been exposed to some office supplies, such as faxes. Master the basic operations of these machines, printers, etc., understand the basic situation of the company's office, and also learn more useful things. At the same time, I also need to assist the administrative manager in the company's personnel work, make recruitment, onboarding of new employees, distribution of supplies and various arrangements, classify and organize company personnel's leave, resignation, and work-related information to facilitate the reasonable arrangement of personnel and Attendance work at the end of the month.

In addition, the purchase of office supplies, the ordering of work meals, the sending and receiving of express mails, and the management of labor protection supplies are all within my scope of responsibilities. The supervisor has said that in the Human Resources Administration Department, our customers are our employees. Only when employees are satisfied is the standard for whether the work is done well. The nature of an assistant's work is messy, complicated, and very intensive. Sometimes I would spend the whole morning or afternoon in front of the computer typing documents that seemed to be endless until I was so tired that my back ached. Sometimes I travel around to arrange interviews, onboarding and simple training. Occasionally I go to the Labor Insurance Bureau and other relevant units to handle some company procedures. I also work overtime on Sundays to sort out various company documents because my tasks are relatively trivial. It’s complicated, so things should be prioritized and organized. Easier said than done. Every day I have to send faxes, receive letters, make copies, etc. There are many things that need to be done at hand.

Of course, at this time, you should put important things first and arrange the order of priority of everything so that there will be no confusion.

When I started my internship, I was inevitably a little nervous when I first entered a strange environment and didn’t know what to do. It was the friendly smiles of my colleagues that eased my embarrassment. Everyone was very polite and always said thank you no matter how big or small it was. For me, a student who rarely interacts with strangers, it taught me a lesson in etiquette. My supervisor is even more willing to teach me and leave some things to me to handle on my own to exercise my abilities. Every time I have questions, he will answer them patiently and follow instructions. During my work breaks, I will also pay more attention to other colleagues' working methods and ways of thinking, so that my ideas can be closer to them, which can improve my work efficiency.

In these two months of practical study, I learned a lot of knowledge, which will play a great guiding role in my work in the future. Assistant work requires strong written expression and logical thinking skills. In order to improve my writing ability, I started with the researched materials, carefully pondered them, made changes while writing, and asked experienced colleagues and leaders around me to give opinions and suggestions, and then further processed them, and after repeated deliberation, I finally finalized the draft. . I actively used my brain to solve problems existing in my work and tried to find ways to provide suggestions and suggestions to the leaders, giving full play to my role as an assistant and consultant. For the documents to be printed and distributed, I carefully check and proofread them at least three times every time, and ask other colleagues to help check them, which reduces the chance of errors and ensures that the documents are issued accurately and timely. During the internship, I was basically proficient in trivial tasks such as copying, faxing, official documents, and computer processing. Among various documents, most have varying degrees of confidentiality, and assistants at all levels often approach leaders, read some important documents, and participate in some important meetings. Therefore, when activities in public places, we must pay attention to the distinction between internal and external, and grasp the difference between internal and external. Proportion, knowing what should be said and what should not be said, knowing the assistant's responsibilities is an important prerequisite for assisting the boss to do a good job. In the company, I always have to stay energetic and meet various challenges with abundant energy and confidence. Hesitant work style should be resolutely opposed. Even routine mechanical work should be done meticulously and conscientiously. There is not much technical labor in the position of assistant. Most of it is trivial and repetitive work. It seems easy, but it is actually difficult and needs to be taken seriously.

After two months of internship, of course I also discovered some loopholes and unreasonable arrangements in the company. For example:

1. The company's training system is imperfect and the training of new employees is not in place, resulting in employees' inability to have a deep understanding of the company's culture. It is recommended to improve the employee training system and strengthen their own quality instead of blindly focusing on absences.

2. The procurement system is unreasonable, logistics management is chaotic, and some prescriptive systems are not well completed. This leads to duplication of purchasing procedures for labor protection office supplies and a waste of resources. It is recommended to improve the procurement system, clarify the procurement management system, improve resource utilization efficiency, save company expenses, and better serve employees.

3. The workshop environment is not ideal and there are few benefits. It is recommended to increase employee benefits and improve the workshop environment to better retain old employees and recruit more new employees to develop and expand the company.

4. The property security system is imperfect. Since the company is a rented factory, there is no formal property management and security, which leads to chaos in the entry and exit of personnel. Although it has improved in recent times, it is still not satisfactory and the safety of property cannot be guaranteed.

The internship was my first lesson in society. It taught me how to treat people and how to deal with various things. Although I can only see one aspect of the work in just two months and learn only some preliminary methods, these are very important to me.