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What should I do to find insurance quality inspection?
1, responsible for quality control and quality inspection of insurance claims operations, proposing suggestions for improvement and promotion, and helping claims operators to continuously improve their claims service level.
2. Or be responsible for training the business knowledge and skills of the claim adjusters, and help the claim adjusters to continuously improve the claim service level.
3. Or, guide and participate in the coordination and handling of major, difficult and controversial insurance claims cases, cooperate with relevant departments to properly handle claims-related risk events, and put forward suggestions for improvement and promotion in consultation and complaint cases, so as to help claims workers continuously improve their claims service level.
4. Other tasks assigned by superiors. The qualities that need to be possessed are:
1, with good communication and coordination skills and personnel training capabilities.
2. Have good enterprise, pressure resistance and team spirit. "Professional knowledge: not limited to professional skills: familiar with the general skills of insurance claims operation: communication and coordination ability, learning ability.
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