Car wash employee rules and regulations

Car wash management system

Chapter 1, work and rest system

1. The company’s working hours are 7:30～19:30 (March 1st - November 30), 9:00-17:30 (December 1-February 28).

2. There are 3 rest days per month.

3. Legal holidays are the same as the company's "Employee Handbook"

4. Attendance statistics and evaluation

1. The car wash supervisor is responsible for filling in the monthly attendance statistics form every month.

2. Attendance rewards and punishments.

① Being late. If you are 0 to 30 minutes late, you will be deducted 5 yuan. If you are 30 to 60 minutes late, you will be deducted 15 yuan. If you are late for 60 minutes or more, you will be deducted 15 yuan.

② Leave early. If you leave early for 10 to 30 minutes, you will be deducted 5 yuan. If you leave early for 30 to 60 minutes, you will be deducted 10 yuan. If you leave early for more than 60 minutes, you will be deducted 15 yuan.

③ Absenteeism. 20 yuan will be deducted for each absence from work.

④ Ask for leave. 10 yuan will be deducted for half-day leave: 10 yuan and bonus for the day will be deducted for one-day leave

⑤ The leave is overdue. 20 yuan will be deducted per day.

Chapter 2, Employee Etiquette

1. Employees must wear work clothes during working hours, and the work clothes must be neat and clean

2. Correct use of company items and equipment , improve work efficiency.

3. The company's belongings cannot be treated brutally or misappropriated for personal use.

4. When a customer comes for car washing or consultation, immediately warmly welcome and say hello. When the customer leaves, he should thank you and say "Thank you for coming"

5. The items on the customer's car Any items cannot be moved or taken. Violators will be fined 50 yuan, and serious cases will be removed. 6. Do not have disputes with customers. If you encounter problems that cannot be solved, you should promptly notify the car wash supervisor.

7. Anyone who has a dispute with a customer will be fined 10 yuan at a time. If the situation is serious, he will be expelled.

Chapter 3 Use, Purchase and Application of Equipment and Tools

1. Before the 25th of each month, the car wash supervisor will summarize and tabulate the next month’s supplies and report them to the company’s general department for procurement and emergency items If the price is less than 200 yuan, the car wash supervisor can purchase it first and then reimburse it with relevant receipts.

2. The management and maintenance of the equipment in the car wash room should be implemented by individuals (see the equipment list). The person responsible must check and maintain it on time. If any problems are found, the car wash supervisor should be notified immediately.

3. Tools issued to individuals should be kept well. If the tools are damaged or lost within the period of use, the cost will be deducted from the individual's salary when applying again.

Chapter 4 Position Setting and Bonus Plan

1. The car wash room has four positions: car wash supervisor, machine administrator, car wash worker, and cashier. 2. The car wash supervisor is responsible for the management of the car wash room.

3. The machine administrator is responsible for starting up the car washing machine and initial registration of car washing stations.

4. The car washer is responsible for cleaning the vehicle after machine washing.

5. The cashier is responsible for collecting car wash fees, handling car wash cards, and sorting and checking car wash payments.

VI. Bonus Plan

Position Name

Basic Salary

Bonus

Remarks

Car wash supervisor

800 yuan

2.2 yuan * number of platforms/number of car washers

Enjoy the New Year and Mid-Autumn Festival with 100 yuan per person each time fee.

Car washer

150 yuan

2.2 yuan*number of platforms/number of car washers

Machine administrator

1,000 yuan

Platform times*0.15 yuan

Cashier

600 yuan

Platform times*0.2 yuan

7. The first three days of newly recruited employees will be a probation period, and no salary will be paid. Salaries will be calculated from the fourth day after passing the probation period.

Chapter 5 Car Washing Process

1. After the vehicle comes to the factory, the machine administrator will inform the customer of the car washing price and related matters, ask the customer to drive the car to the appropriate location, and issue a three-invoice "Sales Bill"; the red couplet and the green couplet are handed over to the customer as the basis for payment.

2. After the vehicle has been machine washed, the car wash supervisor and car wash workers will guide the vehicle to the parking space. The car wash workers will clean the interior of the car and wipe the exterior, and at the same time inform the customer to take the "Sales Order" and pay the fee. Office, pay for the car wash.

3. When the cashier receives the customer's sales order, he should ask the customer whether he pays in cash or by card (membership card). After cash checkout, the cashier should sign the sales order and put the green coupon in it. If the customer requires invoicing, an invoice will be issued based on the amount received; if the customer settles by credit card, he or she should print the sales receipt and ask the customer to sign the receipt. At the same time, the sales green coupon and the copy of the receipt should be handed over to the customer. The car washer should present the sales receipt (Green Link) If the car washer's signature was signed by the cashier and the order was missed due to the car washer's negligence, the car washer would be deducted 20 yuan at a time.

4. The cashier carefully checks the car wash payment every day, distinguishes cash consumption, card consumption and car wash card sales, and checks with the company's financial personnel within the specified time. At the same time, prepare a daily report for the car wash room.

5. The car wash room provides membership cards and car wash discounts for long-term car wash customers:

1. The discount card is worth 300 yuan and can be washed 20 times at 15 yuan each time. This card It is valid within one year and can be used after recharging after the expiry date.

2. The VIP card is worth 600 yuan and can be washed 40 times at a cost of 15 yuan each time. The card is valid for two years. After the expiration, it can be recharged and can be used again.