National property management enterprise manager post certificate

The national property management enterprise manager post certificate is as follows:

It is a certificate issued by the National Urban Construction Training Center to improve the professional level and management ability of the property management industry. The certificate is applicable to middle and senior managers such as managers, project managers and management directors of property management enterprises.

I. Property management

Property management refers to the activities that the owners jointly manage all buildings and buildings, places and facilities shared within the building division, or entrust property service enterprises and other managers to manage the buildings, facilities, equipment, places and sites shared by the owners.

Property management is divided into narrow sense and broad sense. In a narrow sense, property management refers to the activities that owners entrust property service enterprises to maintain and repair buildings and their equipment, municipal public facilities, greening, sanitation, transportation, living order and environmental appearance according to the entrustment contract. Property management in a broad sense should include the process of joint management by owners and the process of entrusted management by property service enterprises or other managers.

Property management refers to the property management operators entrusted by the property owners, exercising the management right according to the relevant national laws and regulations and contracts, using modern management science and advanced technology, and implementing unified management of the property by economic means, providing efficient and thoughtful services for residents, and maximizing the use value and economic value of the property.

Second, the property management includes

1, personnel management

Property management includes recruiting, training and managing property personnel to ensure that the property team can effectively perform their duties. This includes making work schedules, monitoring work performance, solving staff problems and providing relevant training and development opportunities.

2. Financial management

Property management is responsible for formulating and implementing the budget and supervising the flow of property expenses and income. This includes the management of rent collection, maintenance cost, insurance cost and supplier payment. Property management also needs to consult and cooperate with accountants, auditors and owners to ensure the accuracy of financial statements.

3. Owner relationship management

Property management needs to actively establish good relations with owners and tenants, handle complaints and disputes, answer questions and provide necessary information and support. Property management also needs to organize and promote community activities to promote exchanges and cooperation between tenants.