Is Taobao seller Taobao customer service?

Not necessarily. Online shop customer service is a kind of service form through online shop, which provides customers with answers and after-sales service through the network. Call online shop customer service. Online shop customer service is mainly aimed at online shop customer service. It is an online customer service system provided by Ali Software to Taobao shopkeepers, aiming at enabling Taobao shopkeepers to manage online shops more efficiently, seize business opportunities in time and calmly cope with busy business.

All the stores or shops used by Taobao sellers in Taobao, Taobao Wangpu was born relative to ordinary stores, and every new store opened in Taobao is a store interface generated by the system by default, which is often called ordinary stores.

Taobao Wangpu (personalized shop) service is a service provided by Taobao to Taobao sellers, which allows sellers to use the computer and network technology provided by Taobao to realize the personalized shop page display function different from the ordinary shop display form of Taobao. Simply put, it is to spend money to buy a personalized and brand-new shop facade from Taobao.

Extended data:

Because online shop customer service belongs to a brand-new profession, there is no relevant vocational training or even guidance. Some online shop owners have compiled "Online Shop Customer Service Collection" based on their own practical experience, which has been widely circulated on the Internet and has become the secret of online shop customer service recruitment and work. On the Taobao recruitment forum, a considerable number of online shop owners said that they wanted to recruit disabled people to engage in customer service.

Because for this job, as long as it doesn't affect typing, disabled people can do as well as healthy people. A disabled mother posted that she could not walk because of her calf disability. She found two customer service jobs in an online shop, mainly to receive guests and introduce goods online.

Under the financial crisis, the number of jobs has decreased and the employment pressure has increased. Online shop customer service has become a new profession relying on online shopping. The job gap is huge, and the data shows that the monthly recruitment demand is more than 10,000, which has become an important opportunity for employment.

Baidu encyclopedia-Taobao shop

Baidu encyclopedia-online shop customer service