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Is Shandong Airlines Shandong Airlines?
Shandong Airlines is a very good airline. Shandong Airlines is headquartered in Jinan City, Shandong Province. By the end of last year, Shandong Airlines had accumulated 4,348,400 hours of safe flights, with 23 1. 1.60 million flights, 233 million passengers and 2,0031.2 million tons of cargo and mail. Operating more than 290 domestic, international and regional routes.
Shandong Airlines has no responsibility for the engine "empty stop" incident for 20 consecutive years; There are branches and flight bases in Jinan, Qingdao, Yantai, Xiamen, Chongqing, Beijing, Urumqi, Guiyang and other places, forming a route network layout with Shandong, Xiamen and Chongqing as fulcrums and "east-west series and north-south connection".
How about Shandong Airlines?
In 20 16, 1 and February, the passenger satisfaction of Shandong Airlines reached 94.84 points and 96.03 points respectively. In 20 15 years, the passenger satisfaction score of Shandong airlines reached 94. 16, up by 7.5 1. "If our service can touch a passenger on every flight every day, then we will succeed."
Sha Yongquan, general manager of Shandong Airlines Service Development Department, described the continuous progress of Shandong Airlines in service quality. In order to grasp the actual situation of the service front line and find out the shortcomings in time, Shandong Airlines specially recruited 157 inspectors from 16 departments within the company, and made regular "unannounced visits" by plane as ordinary passengers, recorded scores by recording, taking photos or videos, and submitted statements in real time through WeChat.
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