The Development Course of Huludao Department Store

1997 17 February 17 department store was auctioned publicly, and general manager Zhang Shuhai won the bid, which transformed the enterprise. Since then, department stores have embarked on the road of private enterprise development.

1998:

On June 6th, 1998, the department store was grandly opened after comprehensive transformation and brand-new business orientation, which confirmed the pivotal position of the department store in the commercial field of Huludao.

Since July, the department store has carried out the activity of "subliming the architectural image with my words and deeds", which has laid a good foundation for comprehensively improving the quality of employees and improving the service level.

1September 1998, the department store was established and launched the first "personal service project brand-Wang", which was the first time in the commercial history of our city for decades.

1999:

19965438+ 10, the department store publicly launched the CS project, that is, the customer satisfaction project, and designated 1999 as the "customer satisfaction year".

On March 3 1, the department store held its first group meeting after the restructuring.

On June 18, the municipal government held a ceremony in front of the building to protect the legitimate rights and interests of some non-public enterprises, including department stores.

The annual sales exceeded 1 100 million yuan, creating the highest record in the commercial history of Huludao.

In 2000:

On February 9, 2000, at 65438, the department store reopened after the second expansion and transformation, with its business area doubled and modern facilities available, becoming the largest retail mall in Huludao.

200 1:

2001March 19, the department store acquired Hualian Supermarket.

In April, it officially obtained the management right and custody right of Liaoxi Commercial Building for 20 years.

In August, the department store bought an electrical appliance building.

In the same year, in 65438+February, the shopping plaza of home appliance building was established.

On September 9, the department store held a grand opening ceremony for the East District, which made the operation and development of the department store take a more solid step.

In 2002:

On April 25th, 2002, the second member congress of department store was held.

General manager Zhang Shuhai was elected as the deputy of Liaoning Provincial People's Congress, and executive deputy general manager Sun Guihong was elected as the deputy of Lianshan District People's Congress in Huludao City.

In May, Zhang Shuhai, the general manager of the department store, was rated as "Huludao Model Worker" by the Huludao Municipal Federation of Trade Unions and awarded the "Liaoning May 1st Labor Medal" by the Liaoning Provincial Federation of Trade Unions.

In August, Dai Zhou, the former editor-in-chief of Qiushi magazine of the Central Committee, went to the department store with Hong Kong Phoenix Satellite TV to do a special interview on restructuring.

65438+At the beginning of February, the star service promotion system of department stores was officially introduced, and star service projects were launched for the society.

In 65438+February, the world catering giant KFC chain store settled in Oriental Department Store.

In 2003:

On June 5438+ 10, 2003, the department store held an invoice prize-winning activity in the first large retailer in our province.

In May, in order to strengthen management and standardize service, Deputy General Manager Yang Kezhi condensed many requirements of on-site service into "Seven-character Song of Employee Code of Conduct" as the code of conduct that employees should follow every day.

On August 8, the department store grandly introduced the VIP card to the society.

On June+10, 5438, one of the corporate culture management series, Huludao Department Store Enterprise Management Rules and Regulations was published internally.

165438+1October 10, the small commodity wholesale market of the department store was completed, which is a high-quality "100-day project" in our city.

In 2004:

On February 22, 2004, the hollow renovation of the building began. On June 1 day, the hammer was renovated, the business area increased by 4,000 square meters, and two built-in sightseeing elevators were added, making the building a modern shopping center.

On February 23rd, the second Party Congress was held in the department store, and Zhang Shuhai, secretary of the General Party Branch, and Sun Guihong, deputy secretary, were elected.

101October 16, the opening of the top 100 logistics centers indicates that the road of diversified development of department stores is getting wider and wider.

On February 23rd, 65438+, Gao Qiao New Cooperative People's Supermarket opened.

In 2005:

On March 29th, 2005, the Party Committee was established in the department store.

Zhang Shuhai is the Party Secretary and Yang Kezhi is the Deputy Secretary of the Party Committee.

The second series "The Last Romance" of "Department Store Corporate Culture Management" was published internally, which marked a milestone in corporate culture construction.

In 2005, the department store won the national advanced unit of ideological and political work of private enterprises.

Zhang Shuhai, the general manager, was rated as a model worker in Liaoning Province.

Sun Guihong won the May 1st Labor Medal of Liaoning Province.

In 2006:

In April 2006, Lianshan District Federation of Trade Unions and the department store jointly established the "Poverty Alleviation Supermarket".

On April 3, the East District of the Department Store was officially renamed as the Home Plaza of the Department Store, and officially opened on April 28.

The transformed home square will be a high-grade furniture distribution center with excellent quality, complete items and good environment.

From June 1 day, the office logistics staff in this building used fingerprint identification machine instead of traditional manual attendance, and all of them were required to wear professional clothes, which standardized the behavior of office logistics staff and established a good external image.

On February 23rd, 65438, General Secretary of the Communist Party of China (CPC) Central Committee Hu Jintao inspected the department store, which was a century-old honor for people in the building.

In 2007:

On June 27th, 2007, CCTV, People's Daily, Xinhua News Agency, china national radio, Workers' Daily, Guangming Daily, Economic Daily and China Youth Daily interviewed the experience and practice of "poverty alleviation supermarket".

On July 28th and 29th, the department store held the "First Large-scale Job Fair".

There are 500 candidates.

On September 29th, the expansion project of Wanmi Department Store was completed.

1October 26th 10, the exquisite information piece was officially opened.

In 2008:

On June 3, 2008, 65438, the department store trainer training team was formally established.

On May 1 day, the department store trade union was awarded the honorary title of "National Model Worker's Home" by the All-China Federation of Trade Unions. Sun Guihong, the chairman of the trade union, was awarded the "National May 1 Labor Medal" by the All-China Federation of Trade Unions and was elected as the representative of Liaoning in the 15th National Congress of China Trade Unions.

On May 28th, the department store successfully held the "Celebration Reception for the 10th Anniversary of New Industry Transformation" in Xinlongwan Ecological Park.

In 2008, the department store won the honorary title of "China 100 Cities Free of Fakes".

In 2009:

In February 2009 and 1, the department store became the designated sales outlet of "home appliances going to the countryside" products in Huludao area.

And became the first advance payment unit of subsidy funds in the province (except Shenyang and Dalian).

On March 9, the old office building was officially demolished, which marked the official start of the construction of nearly 10,000 square meters of stores in the building. After the expansion, the single area of the main building reached 45,670 square meters.

On July 10, the unveiling ceremony of the national service industry standardization pilot unit was held in front of the main entrance of the department store, and the department store was awarded the national service industry standardization pilot unit.

In June+February, 5438, this department store won the title of "excellent demonstration merchant with barrier-free credit card swiping" at the national level for its frequent credit card swiping, high amount, zero failure and zero complaints.

20 10:

On April 20 10, Sun Guihong, executive general manager and chairman of the trade union, won the honorary title of "National Model Worker".

On April 27th, he received a grand commendation from the CPC Central Committee and the State Council in the Great Hall of the People.

At the beginning of April, the fifth service festival of department stores was launched.

100 employees who won the "Service Star" in May, 2007 embarked on a brilliant trip to Taishan.

On April 2 1 day, the staff of the department store held a donation activity of "Love Yushu, Love Boundless", and the donation amount was 40 109 yuan.

On April 30th, the third member congress of Huludao Department Store was held.

142 Young representatives from various positions in department stores participated in this youth activity.

On June 6th, the department store ushered in the second anniversary of the new format transformation/kloc-0, and held a gorgeous promotion activity with the theme of "prosperity and happiness, glory and enjoyment".

20 1 1 year:

On 20 1 1 02 19, the department store held the second general party membership meeting of Huludao Department Store Committee, and elected general manager Zhang Shuhai as party secretary.

2011110 The unveiling ceremony of "National Business Service Standardization Demonstration Unit" was held in front of the department store. At this point, it marks the successful conclusion of the two-year pilot work of department store management service standardization, and officially becomes the first national demonstration unit of management service standardization in Huludao City.