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How to do a good job of patrol inspection in property management?
In my opinion, this is a kind of metaphysical management, because the purpose of inspection is not only whether it arrives at the scene, but also whether the situation at the scene is abnormal after arriving at the scene. In fact, finding out whether the situation is abnormal is the fundamental purpose of inspection. If people force people to sign in on time, it will make the personnel on duty become a mere formality, and gradually focus on arrival and sign in, rather than on the inspection of the site situation, which obviously violates the significance of inspection.
Therefore, the significance of inspection is not just to arrive at the scene, but to check the situation on the spot, which is impossible for any inspection and monitoring system. If we rely too much on the role of the system, we will ignore the professional management of the personnel on duty. In order to realize effective and valuable inspection, we need more wisdom from managers.
How to better manage the personnel on duty? I think we can consider the personnel on duty from the following aspects:
1, strong sense of responsibility, obey the arrangement.
Whether the personnel on duty have a sense of responsibility is the most important thing. If he has no sense of responsibility, he is afraid that no matter how good the plan is, no matter how good the route is, and no matter how carefully it is implemented, people without sense of responsibility can't do a good job on duty. Therefore, when assessing personnel, this should be the primary assessment.
Service arrangement means that no matter what kind of work plan, you can do things according to the plan. And can obey the arrangement of management personnel.
2. Be careful and patient.
On the premise of responsibility, the personnel on duty also need to be careful and patient. To check problems in daily life, they must have a more careful personality and have the patience to find problems. How does a careless person find problems in his daily work?
3. Professional level.
It stands to reason that the specialty of the personnel on duty is the most important. The so-called specialty is the professional level. For the inspection of different properties, the professional level is different. These two aspects are different, such as safer duty and property inspection. Therefore, the professional level of inspection is more important, but no matter how high the level is, it is difficult to do a good job on duty without the previous sense of responsibility and careful patience.
In the process of managing the personnel on duty, if managers can evaluate the personnel on duty from the above three aspects and give full play to the initiative of the personnel on duty, then the effect on duty will be better.
So the significance of the inspection system has disappeared? No, you still need to sign in. Is an auxiliary means, duty records are necessary, and problems found in the process of duty need to be registered. If this function can be realized, the general inspection system is enough.
The cloud can put a QR code, which is a kind of sticker. After the personnel on duty arrive at the scene, they should first check whether the scene is normal, then scan the cloud and post the QR code, and submit it for inspection. The cloud can automatically record the submission time and submitter, so that a duty record can be directly saved in the Internet system, and managers can follow up at any time and make statistics afterwards, which is of course an important basis for assessing the duty personnel.
Generally speaking, the management of the personnel on duty needs more personnel management, not just relying on various monitoring systems.
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