How to effectively solve the contradictions and conflicts in the process of property management

The management office should efficiently complete the daily basic services of the community, such as cleaning, greening and engineering maintenance. , to ensure that the community is always in an excellent state, and always maintain a high degree of work passion of service personnel. Only by truly understanding the needs of business owners, correcting the previous working methods in a targeted manner, catering to the real needs of business owners, and doing their best to satisfy business owners can we achieve the best results. At present, most owners of the community are at home-on the way to and from work-in the company. High-paced work and life may prevent them from participating more in community management. For some of the work done by the management office, they may not be able to understand it in time, for example, the community culture organized by the community has no time to participate, and the exchanges between the owners organized by the management office have no time to participate. Neighbors have become strangers, and so have management offices and business households. Over time, it will make a common urban problem: the community becomes very cold, and there is not much communication between the owners, which is very strange. If the staff of the management office start with the communication between neighbors and the cultural construction of the community, and strive to build a harmonious community, I believe that customer satisfaction will be qualitatively improved. Respond to the owner's demands as soon as possible. Different treatment procedures should be adopted according to different needs to ensure that the work and life of business households are not affected. Learn to treat the complaints of business households with gratitude. We should thank users' complaints for changing our working ideas and efficiency. When dealing with daily complaints, we should give the "right" to the business households as much as possible, so as to handle the problems without causing contradictions! Yunjiajia's property management platform can effectively solve the problems of difficult property management and low efficiency in dealing with problems, improve the quality of property management and reduce the contradictions in property management.