Career planning of property managers

Career planning book for property managers (5 selected articles)

Time is like a rushing torrent. Gone forever, we will have a new job and life. It is better to make a career plan for yourself now. In order to make you no longer have a headache for career planning, here are five career planning books for property managers I collected for your reference only. You are welcome to read them.

As we all know, as a property management industry, safety is the basis of all services. Only under the premise of ensuring safety can the management of industrial parks be carried out in an orderly manner. After several years of efforts, Xincheng Company has accumulated some experience in the process of property management. However, with the rapid development of industrial parks, the property sector needs to introduce new thinking mechanisms on this basis. The following is an overview of the safety management work plan of the property department this year. Please give your opinions.

First, improve the safety management system and establish a long-term management mechanism.

In order to do a good job in safety management, the property department plans to set up a centralized department of safety group, cleaning group and maintenance group in May, which will be responsible for the overall safety work of the company under the leadership of the company's deputy general manager in charge of pipelines. Under the executive team, the property department takes the property manager as the team member, and the security guard, cleaning supervisor and maintenance supervisor as the team members. At the same time, the company implements the night patrol system for the personnel above the supervisor level, so that the sudden emergencies of the company's projects can be dealt with quickly and smoothly at night, eliminating potential safety hazards. Specifically, everyone stays in the project at night and is responsible for the night shift inspection.

Second, implement semi-militarized management and cultivate security elites.

(1) Strictly control the entry level and pay close attention to basic skills.

First of all, in the process of security recruitment, the company has always adhered to the principle of "rather short than many" and established a complete security recruitment, training and use mechanism. Young men who are openly recruited and sent at fixed points are strictly checked in terms of physical quality, cultural quality and political quality, and can only enter the company after strict inspection. Only after a one-month probation period and the expiration of the training period can they formally take up their posts. From then on, on-the-job players can get familiar with the work situation as soon as possible and enter the working state.

(2) Only those who are competent have positions, and the system of competition for posts for team leaders is implemented.

Competition for posts is a scientific mechanism for selecting and employing people, which helps to form a correct orientation for selecting and employing people and overcome unhealthy tendencies in employing people. In the past, the selection of a monitor was based on a "peaceful" way of employing people, and it was inevitable that there were cases of looking at relationships, telling stories, relying on friendship and talking about personal relationships. Open competition for posts is a way of employing people, which provides security guards with equal opportunities to display their skills and compete with each other, and helps them work hard and make achievements. As long as you work hard and constantly improve yourself in the future, you will have the opportunity to be retained or promoted in fair competition. Adopt a scientific employment mechanism. At the same time, according to the company's requirements, the property management department will make the salaries of security guards, squad leaders and team leaders public appropriately, manage them at a low level, and stabilize employees.

(3) Security accommodation and training integration.

In order to facilitate daily management, the property management department of the company will implement unified accommodation, unified dining and unified training for security guards to achieve the goal of semi-military management of the company. The content is specific, requiring fixed-point and regular training every day, timely and orderly.

The third is to improve internal management and improve the quality of safety services.

(1) Implement safety management standardization.

Facing the severe public security situation in Textile City and Building Materials City, in order to further standardize and standardize safety management, the management goal of creating a first-class public security team in the new city is established. The property department will formulate employee manuals and safety management systems. The main contents of its standardization include the standardization of the responsibilities of property safety managers; Standardization of public safety management system; Standardize the management of security services; Standardization of safety emergency treatment; Safety management assessment and standardized rewards and punishments. The implementation of standardization has effectively promoted the overall safety work and made the company's safety management more standardized and meticulous.

(two) to strengthen fire management, reduce fire hazards.

In the process of fire management, we should adhere to the idea of "prevention first" and "combination of prevention and elimination". First of all, starting from the characteristics of property services, in the daily work such as dormitory, office building and house decoration, fire protection is always regarded as a main standard to ensure prevention first. Secondly, establish a perfect company safety management file, and implement the current emergency contact information and contacts of tenants, so that tenants can know something about fire management and contact property service personnel, especially security guards, at the first time. Third, formulate an effective fire emergency plan for Jiuyuan Industrial Park, so that the fire fighting and disaster relief work of the whole project is in an orderly operation state. Four, the safety supervisor is responsible for the monthly fire inspection system, the existing problems and hidden dangers in a timely manner to report maintenance, replacement and update, so that the fire control system is always in good condition.

(3) Strengthen the application of technical defense system and organically combine civil air defense with technical defense.

While doing a good job in civil air defense management, the property department will make use of various technical defense systems to achieve standardized operation and timely repair. Yao is responsible for the unified management of the technical defense system of the property department, establishing the archives of technical defense facilities in each community, standardizing operation, problem reporting and maintenance, and comprehensively improving the effective utilization rate of technical defense facilities. At the same time, in order to organically combine civil air defense with technical defense, various comprehensive drills are organized from time to time. Through drills and training, the actual combat ability of security personnel is enhanced to ensure the property safety and personal safety of dormitory buildings, office buildings and management areas.

(four) the establishment of full-time inspection and supervision posts.

In order to strengthen the supervision of security personnel and night patrols, the property department will set up patrol supervision posts according to the company's progress. During the day, he is responsible for checking the post image and duty discipline of security guards, and at night, he is responsible for the inspection of the periphery of each community and the emergency handling of emergencies. The establishment of the patrol supervision post will, on the one hand, promptly correct the problems found in the post discipline and duty inspection of security guards, give education and criticism to those who violate the discipline, and report the serious cases to the company for punishment, strictly build the team style, and effectively improve the duty quality; On the other hand, due to the good mobility of the patrol supervision post, the peripheral safety of the night project is ensured, and the night emergencies are dispatched and handled in time, so that the regional prevention work is deepened and strengthened.

To sum up, the Property Management Department will focus on safety management this year, including asset inventory and account management. At the same time, in order to strengthen the supervision of security personnel and night patrol against flood and cold, the property management department will set up patrol supervision posts according to the company's progress. Responsible for checking the post image and duty discipline of security guards during the day. In the work of safety management, we will fully summarize and draw lessons from the work experience of Xincheng Company in recent years. At the same time, the property management department is fully aware that there is still a big gap between the current management safety work and the actual requirements. In the future, the property management department will still focus on services and improve the quality of safety services. Under the leadership of the company, the overall safety service will reach a new level, and strive to make contributions to the new city with a brand-new look in 20xx.

The career plan of the property manager is 20xx, which is an extraordinary year for the company and itself. There are two reasons. First, from the big objective situation, xxx has given xx a very strict assessment task. Therefore, the assessment tasks assigned by the Associated Press to xx Credit Union, especially the credit assessment indicators, are also very strict. Secondly, from my own point of view, I transferred myself to be an account manager and faced new problems and pressures. In any case, under the guidance and instructions of the two directors of this agency, with the help of my colleagues, I will study with an open mind, make positive progress, bravely face difficulties and pressures, take practical actions as a unit, and do my best to successfully complete various credit assessment indicators, laying a solid foundation for future work. The specific work plan is as follows, please review it, and if there is anything wrong, please criticize and correct me.

First, actively study and enter the work role as soon as possible.

Facing the new position of account manager, realistically speaking, there is still a great lack of ideological understanding, business knowledge and working methods, which is a great obstacle to engaging in the position of account manager. Therefore, in order to quickly adapt to this new position, do a good job and make achievements, we must actively learn all kinds of business knowledge, skills and working methods related to credit work. The first way of learning is related books and materials. Second, ask for instructions and suggestions from the two directors, report frequently and communicate more. At the same time, learn from the other two account managers with an open mind, and often communicate with customers to understand the situation. Take these measures to improve your working ability quickly.

Second, raise awareness and actively market loans and deposits.

First, according to my experience in recent years, I feel that as an account manager, I can't just sit in the office and wait for business, customers and deposits. I also need to realize that with the entry of CCB and Ningxia Bank into Yanchi, loans will need to be vigorously marketed in the future. Therefore, we should break the previous thinking of "waiting", actively establish the consciousness of "going out", go out of the office and investigate the market and customers.

Second, "going out" is also of great benefit to deposit marketing. We can lower ourselves, improve our service and publicity awareness, go to the market, go to customers, find quality customers, publicize our financial policies and service methods, let customers fully understand the benefits of some financial services and attract customers to deposit in our company.

Third, improve the "joining rate" of loan customers' funds. Through active communication with loan customers, especially large loan customers, we will try our best to make loan customers' turnover and operating funds access, turnover and deposit in our company, so that these customers can really play an active role in the stability and growth of our deposits.

Three, diligent investigation, to ensure the quality of new loans.

Objectively speaking, the income from loan business is the main source of income for the Bank. To increase income, we must increase the scale, but there is an essential premise, that is, while increasing the scale, we must ensure the quality of loans, especially the quality of new loans, which is the "lifeline" for the healthy and steady development of our society. Therefore, in the future loan process, we should pay attention to investigation, strictly select loan customers and guarantors, and give priority to loans (pledges) when conditions permit. At the same time, I do a good job in the pre-loan investigation, in-loan examination and post-loan inspection of each loan. I have done the "three inspections" of each loan in detail, not just in form and surface, to ensure that each loan is rewarding and profitable under normal circumstances. Fourth, try our best to actively recover non-performing loans. While ensuring the quality of new loans, we should do a good job in the collection of existing non-performing loans, abandon the wrong consciousness of "new officials ignore old debts" with practical actions, regard the resolution and control of non-performing loans as a long-term work, consult leaders and experienced colleagues, seek countermeasures, strengthen communication with loan parties and guarantors, and think about problems and problems from the perspective of the parties.

Career Planning of Property Manager 3 I officially entered the xx Project Department of xx Property Co., Ltd. in 20xx 10 to learn about the management personnel, employees and distribution. At present, the xx project is mainly about clean environment, and the managers' understanding of execution is not enough, which has obviously hindered the development of future work. According to the positioning of xx project department, through two weeks' observation, I made some ideas for XX project:

1. Complete and implement various management systems and standards issued by the company, and do a good job in ideological construction of employees in advance.

2. Further improve the management and construction of the supervisor monitor (the principle of merit-based adjustment), and implement the management systems issued by the company with the management ideas of industry as the mainstay and the connection between the company management system and industry management as the supplement.

I. My main work is as follows

1, improve the management and implementation standards of xx project.

2. The establishment of employee system and the implementation of employee management system.

3. Construction of training system and formulation of training standards.

4. Do a good job in the ideological work of employees.

5. Cooperate with the industry to complete other work.

6. Bring forth the old and bring forth the new, constantly improve the management concept and formulate flexible management strategies.

7. Integrate the tasks temporarily arranged by the industry with the tasks in the project work plan to complete various tasks.

Second, the basic work situation and practices

(A) not afraid of difficulties, establish confidence in project management.

Seriously analyze the situation, face up to the challenges, calmly respond, and adjust the work strategy in time.

1. The situation focuses on dealing with various problems raised by the industry, analyzing the reasons for flexible handling of problems, issuing detailed daily plans, weekly plans, monthly plans, emergency treatment plans and emergency treatment methods, and improving various management.

2. Seriously think about the management mode of the project, improve the knowledge and understanding of xx, meet the difficulties with a positive attitude, establish the confidence of employees, and always maintain the exuberant work spirit of employees.

Because of the different thinking and management methods between the supervisor and the monitor, there will definitely be differences. However, the problems and difficulties encountered should be carefully "analyzed and solved" and the methods should be adjusted in time.

(2) subdivide management and responsibilities, and find and solve problems.

According to different problems, subdivide the management priorities and the responsibilities of employees. When employees find problems, they will cooperate with supervisors, squad leaders and employees in the areas under their jurisdiction to solve them quickly, so as to change the passive situation of finding problems, such as large-scale pollution sources that appear immediately and reduce the workload.

(3) Improve employees' behavior and tool skills, and improve work efficiency.

On the basis of daily maintenance work, pay attention to the improvement of employee behavior, tool use skills and work ability. Employees check themselves, focus on key points, and strive to improve work efficiency.

Through training, evaluation and other methods, employees will improve their sense of team service. Morning meeting slogan: "We firmly believe that unity is strength, and efforts will succeed;" We firmly believe that persistence is victory, and efforts will be rewarded; We firmly believe that service is the best weapon. " Shout slogans to improve the enthusiasm of employees and improve the quality of service.

According to the present situation of property management in Guangzhou, combined with the actual situation of the real estate managed by our company, in order to continuously improve the service level and quality of property management, strengthen the comprehensive quality of staff and improve the comprehensive management ability, strengthen communication and cooperation with the owners, continuously improve the understanding with the owners, meet the needs of the owners, continuously improve the satisfaction of the owners, obtain the greatest society, and bring environmental and economic benefits to the company at the lowest cost, the management department hereby formulates a work plan for 20XX years.

First, strict routine quarterly inspection system;

According to the requirements of our service tenet, we carry out routine quarterly inspection system, supervise and inspect the work of each management office in strict accordance with various standards, put forward constructive opinions on unqualified projects, and issue a rectification notice to the management office within a time limit. Those who fail to make timely rectification as required will be punished in strict accordance with the relevant regulations of the company.

Second, seriously implement our ISO900 1:20XX: 20xx quality management system and improve the archives of each management office;

Each management office should improve the archives according to the national standards for excellent residential areas (buildings) of property management, and the management department should formulate a regular inspection system (quarterly inspection) for the archives of management offices, and give guidance and help to the unfinished management offices.

Third, prepare for the evaluation of "city superiority" and "provincial superiority";

With the rapid progress of our work, our company will declare some projects to participate in the selection of "excellent cities" and "excellent provinces" in 20XX, which will mark a new step in our service work. Therefore, the management department will assist in participating in the assessment projects, do a good job in various assessment preparations, and do its best to complete the company's predetermined indicators.

Fourth, increase the management fee and parking fee rates;

Management fee is the foundation to support the operation of property management. No matter how good the service is, the evaluation is high. If the management rate is low, everything is empty talk. At the same time, the high management fee collection rate is also a sign of good service efficiency. Last year, our property management fee rate was quite unsatisfactory, so in 20XX, the management department will list the fee rate as the primary problem to be solved. The management department will assist each management office to raise the charging standard, and the scheme for charging the property management fee is as follows: 1. Analyze the management fees charged by each management office; 2. Train the dunning personnel in skills of dunning; 3. Assist the management office to collect management fees; 4. Urge nail households to pay management fees through measures such as water and electricity cuts; 5. Recover through legal channels.

Verb (abbreviation of verb) tracks the implementation of engineering maintenance and outsourcing contracts;

Understand and track the implementation of outsourcing projects and contracts in time, and take tough measures to urge those who fail to meet the standards to complete them to ensure the interests of our company.

The career planning of the property manager is 5-20xx years, which is a crucial year for the property management company. The task will mainly involve the promotion of enterprise qualification, the expansion of enterprise management scale, and the maintenance and further improvement of company management service quality. In order to survive in the cruel market competition, property companies must develop and grow. Therefore, the focus of work will shift to the expansion of the company's business. In order to successfully meet the requirements of the original secondary enterprise qualification, expanding the management area and expanding the company scale will be the most important and urgent demand. At the same time, according to the company's development needs, adjust the organizational structure, further optimize human resources, and improve the quality of property management company personnel. Continue to pay attention to internal management, do a good job in training, further implement the company's quality management system, and keep the company's management quality level rising steadily. Optimize the working procedure to ensure that the work can be completed faster and better.

I. External expansion

If the property company can't expand the management area, not only will the qualification upgrade become a problem, but in the long run, it will be eliminated if it doesn't develop. Therefore, the expansion pressure of the company is even greater, and the focus of work must be shifted to this aspect. In the property management market of Xx, residential quarters will remain a market for a long time to come, followed by comprehensive office buildings and industrial parks. With the current scale of our company, it is difficult to receive large-scale and high-grade residential properties in the market. Therefore, small and medium-sized properties will be the first choice for the development of our company. At the same time, residential property is the most competitive property type in the market. Our company should develop this kind of property market without giving up office buildings, industrial properties and public properties. Take the road that no one else has taken. Organize personnel to conduct large-scale market research in the first quarter. Adjust the expansion direction of the company according to the results.

After trying to expand abroad, I feel that the company lacks a special expansion department to engage in expansion work. In the case of insufficient human input, the work is unfamiliar with the market situation and lacks information. Although a lot of work has been done, it has not achieved results. Therefore, it is necessary to intensify the development work, increase investment, plan to set up a special development department, and recruit high-quality capable personnel to engage in the development work, so as to strive for the smooth development of the work.

At present, the tentative expansion target plan is X million square meters. After research, this is a more practical figure and can be realized. If you can find an industrial park, it is easier to achieve X million square meters. If there are achievements in the development of residential property and two projects, it is also achievable. The xx project currently under discussion also shows that the company's expansion prospects are bright.

Second, in exchange for corporate qualifications.

According to the relevant regulations of xx Province, the temporary qualification of our company is one year and expires in X years. Relevant management departments will review the enterprise level of our company according to the management area and other parameters of our company. According to the current management area of our company, it can be rated as a four-level enterprise. If X can receive more than one property management project before, it should be rated as a third-class enterprise, which should be ok. Therefore, the evaluation of enterprise grade will be one of the important tasks in the first half of next year. In exchange for a formal enterprise level, it will be more beneficial for our company to gain the weight of market competition. Therefore, in the X quarter, we began to prepare the relevant materials for qualification review, and we did not fight unprepared. Try to pass the examination.

Third, the internal management work

(a) human resources management:

The property management company has set up two functional departments, the comprehensive management department and the operation management department, and a new development department will be established this year. Responsible for the external expansion of property management projects of the original management department. At the same time, in the appointment of existing personnel, we should adjust our posts or introduce new talents in accordance with the principle of survival of the fittest. In the work of employees in various departments, more guidance will be given.

In the promotion of employees, pay more attention to the rotation of different positions, strengthen the training and selection of internal employees, and bring out a truly high-quality team. Carry out career counseling for employees, and cultivate employees' spirit of love and dedication. Really regard the development of the company as your own career. In the future development of the project, it is necessary to openly recruit certain positions for internal employees. It is conducive to the enthusiasm of the company's employees and the optimization of employee resources.

In the training work, we will continue to improve the system and take the objective quantification of employees' training as a sub-item of the year-end assessment. Employees must hold relevant certificates within one year, and the rate is 100%. Technical jobs must hold relevant national certification certificates. The focus of training has shifted to managers and team leaders. At present, grass-roots managers are the weakness of the company's human resources, and the training of employees at this level should be strengthened through various trainings.

(2) Quality management:

The implementation of quality management system is not satisfactory. In addition to insufficient attention, the training work lags behind and the implementation standards are not really implemented. To this end, we will continue to implement the company's quality system, lay a solid foundation for the company to pass the certification of xx, and strive to pass the certification.

Organize the General Management Department and key personnel of the company to modify the quality system documents before X to make them more suitable for the company and more effective. Organize streamlined and effective quality management training for revised documents. Implement project-based quality system design for new projects, prepare quality documents for individual projects, and independently implement quality systems with different standards.

The quality management project is under the responsibility system of special personnel, and each project taken over by the company has special personnel to cooperate with the quality supervisor for quality management. Including project internal quality management, owner's complaints and handling, data file collection and management, making project quality management audit report, etc. At the same time, cooperate with the needs of the project owners (owners' committee) to conduct annual quality management analysis and investigation, obtain effective internal management information and suggestions from the owners, and rectify the unqualified items of the project.

X plans to conduct an internal quality management system audit, which will be conducted in strict accordance with the elements of xx. This internal audit will be the first quality management summary meeting of the property management company.

(3) Administrative work:

The comprehensive management department has not fully played the role of connecting the preceding with the following, and there are some shortcomings. The work stopped and many problems were not seriously implemented. There is a lack of effective communication means between the company and employees, and most employees are frustrated with their work and can't get help from senior managers. Therefore, in the second half of the year, the comprehensive management department should strengthen management and do a good job in personnel, labor and file outreach. Set up suggestion mailboxes in the company, specifically in the company headquarters and project offices, for employees to inquire about the company's current situation and various problems in their work and life, and senior executives specially take time to understand and reply. At the same time, the company must hold a collective work meeting every quarter or conduct regular quality system audits.

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