What telephone complaints does the property fear most?

The property management community is most afraid of being reported by the owners for arbitrary charges.

If the owner reports or complains about unreasonable charges in property management, then the municipal and district price departments will carry out relevant inspections, which will bring great inconvenience to the property, so the property is most afraid of reporting unreasonable charges.

If the violation of law or breach of contract damages the interests of the owner, it can constitute a legitimate defense. That is to say, if a realty service enterprise violates the charging standards stipulated by laws, regulations and departmental rules, charges in violation of laws and regulations, or damages the interests of the owners in violation of the contract, it can be used as a legitimate defense.

In the absence of violation of law or obvious breach of contract, it is necessary to comprehensively evaluate the property service based on the principle of good faith, combined with the service standards and property charging standards of property service enterprises, and then determine whether the owner's defense grounds can be established.

Furthermore, if the realty service enterprise fails to perform the realty service contract, or there are major defects in the performance, it can be regarded as well-founded. For example, property service companies charge fees in violation of laws and regulations, and occupy or rent public green spaces and spaces in violation of the contract.