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Airport security year-end summary
How time flies! The year-end work is coming. After a year of hard work, we have accumulated a lot of experience. Now you must be either making a year-end summary or preparing. But how to write can attract the attention and attention of leaders? The following is my year-end summary of airport security inspection (5 general remarks), hoping to help you.
Year-end summary of airport security inspection 1 Any post, as long as you work hard, you can make achievements. The following is a personal summary of a new employee of a security company:
(a) abide by the rules and regulations and discipline, pay attention to manners.
Compliance with rules and discipline is the basic requirement of qualified employees and the premise of smooth development of all work. Therefore, we are proud to abide by the rules and disciplines in our work, and supervise and abide by each other with practical actions. In the service industry, how to be polite is the embodiment of service level. Be sure to say hello frequently, salute more, be enthusiastic and behave properly.
(2) obey the superior leadership.
As a member of the company, only by obeying the leadership and taking care of the overall situation can the collective team exert its greatest energy.
(3) Meet challenges and perform duties.
Since the beginning of the year, it is a new challenge for me to arrange myself in the security office with the trust and support of my superiors. In order to adapt to the new job requirements, while being familiar with the job responsibilities and requirements, I humbly ask the department and the foreman for advice and keep learning in practice. The way of working has changed from being serious and preaching to being flexible, caring and caring. Do not conceal problems and mistakes in work, report them in time, deal with them in time, correct them, analyze them and improve them. At the same time, carry out the work instructions of the higher authorities. For example, parking lot management should timely check and find that there is a problem with the vehicle, notify the owner in time and other handling methods, so that the owner can feel that the security of the community is very responsible and in place. Under the supervision of the higher authorities, with the help and support of the foremen and foremen, the work went smoothly and the work responsibilities were well performed.
(D) Establish a correct sense of service.
At present, some people in society have some prejudice against security personnel, which brings some troubles to their work. Therefore, security guards can only do their job well if they correctly establish the service consciousness of providing safety, high quality, high efficiency and service for the owners and do their duty for the safety prevention of the community.
(5) Keep learning and enterprising, and improve the business level.
Department daily meeting: direct and effective study on existing problems, solutions and case analysis; One of the gains from the training and learning of property management practitioners is that mastering, understanding and applying relevant laws and regulations is the guarantee for providing effective services; Use spare time to get to know and learn about property management. Enrich yourself and improve your working ability through various learning methods.
There are still many shortcomings in the work, such as lack of communication and coordination ability and insufficient execution.
In 20xx years, under the management concept of "respecting others, actively communicating, being conscientious and constantly innovating" and the service concept of "diligently managing, diligently serving and constantly creating value for the owners", we will continue to strive for the safety of the community.
The year-end summary of airport security is coming to an end. Under the correct leadership of the municipal company and the correct guidance of the public security brigade of the county public security bureau, the security company strictly follows the relevant security regulations, closely focuses on the company's development direction and annual goals, and pays attention to improving enterprise and social benefits and highlighting key points while providing quality services for service units.
Pay close attention to implementation, and constantly improve safety training and management, and achieved good results. This year's work is summarized as follows:
First, strengthen business study and pay close attention to team building.
(1) Strengthen training to improve safety business skills.
Security work is a special service work, therefore, the quality of security personnel directly affects the effect of service quality, and will also bring certain constraints to the company's development. In view of the fact that some employees are not aware of the overall situation and have poor working ability, we have increased the training of personnel.
1. Security guards shall be trained in strict accordance with the Regulations on Security Service Management, Several Provisions of the Ministry of Public Security on Standardized Management of Security Service Companies, and the Knowledge Manual for Security Guards. Strengthen their legal concept and let them know, abide by and understand the law. Throughout the year, * * * offered training courses on skills, security expertise, etiquette, professional ethics and traffic safety, * * * organized security training 12 person-times, * * * counted 1800 person-times, and the squadron leader on duty trained 6 times, * * counted 144 person-times, among which new recruits were recruited. In June this year 165438+ 10, the security company organized 158 security guards to take the national security qualification examination and obtain relevant qualifications.
The second is to pay attention to on-the-job training. Through practical work, it is more conducive to security guards to check leaks and fill vacancies and improve their own work. Therefore, our security company requires security administrators to carry out targeted special training for duty squadrons, and implement the training plan in strict accordance with the relevant regulations of the company. Each security guard is required to be trained for at least 48 hours throughout the year, and the security administrator is required to learn business from the squadron in charge of the area at least twice a month. Through this series of measures, the overall quality of our security team has been greatly improved.
(B) people-oriented, improve service awareness.
Security work belongs to social service industry, and service quality is very important. In order to enable everyone to establish the consciousness of serving customers wholeheartedly, keep their mission in mind and earnestly perform their duties, we advocate high-quality and civilized service, and require every security guard to pay attention to service quality and put the service concept into the whole process of work. To this end, the company has formulated a customer service quality and feedback registration system. Through the manager's monthly visit to the service unit, we can know the customers' opinions and suggestions on our safety service. Timely rectification and negotiation of existing problems and timely adoption of good suggestions will help to improve the service quality of our company, enhance customers' satisfaction and trust in us, and the company can timely grasp the opinions and requirements of customer units on security work and team members. Throughout the year, * * * visited 25 service units, totaling 144 times.
Two, constantly improve the rules and regulations, standardize the daily management work.
As the saying goes, no rules, no Fiona Fang. Focusing on standardizing service behavior and improving service level, we will establish and improve various security service management rules and regulations, supervise and inspect the implementation, constantly improve the work spirit of security guards, and standardize the behavior, order and service of security guards with systems, so that security management can embark on a rule-based development track.
One is to add two security administrators on the original basis. The county security service is divided into three areas for management, and the responsibility is determined according to the principle of who manages and who is responsible.
Second, the administrator is required to check the key security units in the city at least once a day.
The third is to conduct regular post inspections to promote security personnel to act according to the system. Correcting violations in writing. In the whole year, * * * investigated and dealt with 75 violations of discipline by security personnel, and issued 75 rectification notices, of which 18 people were dismissed, 57 people were deducted and 27 people were warned.
The fourth is to refine the workflow, avoid repeated operations, clarify responsibilities, and do a good job in performance appraisal.
Fifth, do a good job in recruiting, deploying and supplementing security personnel. By 20xx65438+February 20th, * * * had lost more than 80 security guards (including those who were dismissed, resigned and fired). In view of the easy loss of security personnel, the company constantly recruits veterans and young people with excellent political and physical qualities to enter the security team, and the personnel are replenished in time, and pre-job training is carried out according to relevant regulations.
Third, actively explore new business.
With the continuous development of society and competition among industries, security companies are pragmatic, innovative and enterprising. By strengthening the work skills and service awareness of security personnel, the service quality can be improved, so as to improve their competitiveness and popularity in the county. In addition, keep pace with the times, constantly tap customer needs, and provide corresponding security services according to different needs to meet the increasingly prosperous security market. By the end of 65438+February, * * * had been stationed in 24 units (including 6 banks, 5 institutions, 6 enterprises and institutions, and 7 factories), 23 duty squadrons, and security personnel 15 1, mainly engaged in security, guards, doormen and other work.
Four, actively assist the public security organs to maintain social stability.
Our company attaches great importance to the cultivation of employees' safety awareness every day, so that employees can know how to deal with emergencies or emergencies, give full play to the functions of security guards, safeguard customer safety and promote social stability. This year, * * * participated in stopping fights 15, mediating disputes in 35 cases, doing good deeds in more than 20 cases, arresting 2 criminal suspects and 2 electric motorcycles, and directly recovering economic losses of more than 20,000 yuan for service units, which was affirmed by superiors. In addition, while improving various management systems, we should pay close attention to the management of safety teams and the cultivation of safety awareness. There was no major violation of discipline by security personnel in the security company throughout the year, and no criminal case of public security occurred in the service unit.
Problems in the work of verbs (abbreviation of verb)
Since the beginning of this year, securities companies have made good achievements by absorbing new ideas and constantly improving their working methods. But there are still some problems:
First, a few people have unstable thoughts and low comprehensive quality. Coupled with low wages, resulting in high mobility.
Second, the team consciousness is poor and the cohesion is not strong. Individual personnel have a weak sense of overall situation and a poor sense of overall assistance. We can't play an active role in work coordination.
Third, team management needs to be strengthened. Managers can't perform their duties effectively, which creates opportunities for some security personnel with poor self-binding, and they can't do their duty.
Fourth, the fierce competition in the technical defense market has brought certain difficulties to the company's expansion of technical defense business.
The work plan of intransitive verbs for next year
Summing up the past is for better work in the coming year. In the future, our company will continue to implement the policy of "safety first, prevention first", lead employees to carry out various safety work and make contributions to social stability. We will mainly work from the following three aspects:
(A) enhance service awareness, improve customer satisfaction
All employees must strengthen three consciousnesses: first, the consciousness of loving their posts and being dedicated; Second, the consciousness of self-reliance and self-improvement; The third is the consciousness of serving wholeheartedly.
(b) Clear responsibilities of department heads
Do a clear division of labor, responsibility to people, really put the responsibility to people, accept everyone's supervision, so as to urge managers to do their duty and do their job well.
(c) Strengthen collaboration and improve work efficiency.
In the future, we should pay attention to the teamwork of employees and the cultivation of overall combat ability in training. This will help to deal with some major emergencies and improve the personal work level of employees.
In the future work, we will continue to strengthen cooperation, constantly strengthen learning, improve the shortcomings in our work, improve our comprehensive strength, strive to build an efficient and high-quality security team, do a good job in security for service units, and promote the harmonious development of society.
Year-end summary of airport security 3 Time flies, one year's work will soon become history again, 20xx years will soon pass and 20xx years will come soon. The new year means a new starting point, new opportunities and new challenges, so as to open up a new situation in work. In the year of 20xx, we will finish our work better and make full use of our strengths and avoid weaknesses. The work in 20xx years is summarized as follows:
In xx this year, he was promoted by the leader to be the security captain. In the past year, the company accepted many large-scale reception activities. After a series of reception and security work, it fully embodies my command ability, coordination ability and discipline, improves my enthusiasm and initiative, and makes me realize the necessity of learning and consulting from leaders and colleagues.
I. Team Building and Safety Etiquette Services
1, to form a security team, the entry requirements must be politically qualified, have no criminal record, be honest and trustworthy, have dedication, have a strong sense of service and be obedient. You have to go through a probation period before joining the company to ensure that every security guard meets the requirements of the company. At present, there are 14 security guards, 7 of whom are veterans and 7 are responsible youths. It is an enterprising and cohesive team.
2. The professional knowledge training of new security guards focuses on fire prevention, theft prevention, loss prevention, and emergency handling and emergency response ability training. Take up the post after passing the trial to ensure normal work.
3, strengthen job responsibilities, service etiquette training, polite duty, civilized reception of visitors training and publicity. Within the scope of company rules and regulations, try to provide convenience for visitors, strengthen the training of language communication ability, cultivate the values of improving service and establish a good service image.
4. During the festival celebration, the Cooperation Office shall provide logistical support, site layout, on-site security and etiquette services from beginning to end. And praised by the company's leaders, through regular and fixed-point inspections in daily inspections, potential safety hazards have been eliminated, ensuring that no damage and theft will occur.
Second, the establishment and improvement of the system.
1. The key to orderly and fruitful work is to rely on a scientific and applicable system as a guarantee. "If you don't follow the rules, you are not Fiona Fang." Since I was promoted to captain, I have issued a set of strict and practical systems in terms of duty, succession, study and training, etc., implementing paramilitary management of the team, standardizing everyone's behavior with the system, and ensuring the completion of work tasks with the system.
2. We have formulated, established and improved the security team's work, security work rules, job responsibilities, meeting system, training system, post inspection system, reward and punishment system, work request reporting system, entry-exit inspection and registration system for personnel, vehicles and articles, and improved the filing one by one to promote safety through rapid response. Through the further improvement and implementation of these systems, we can enhance our service image and win the support of leaders and employees for security work with a more professional and dedicated attitude.
3. In cooperation with the Public Security Bureau, a software named "Supervision System of Jurisdictional Units" was developed and improved, and the data was updated regularly. Through this system, all the personal information of a company's security personnel can be consulted first, which is of great help to the security work.
Third, the security work of several large-scale reception activities
During the activity, we are both participants and organizers. We have to take part in the competition, and we can't lose our reception work. A ***42 brother company, with many people and many cars, held similar activities for the first time. Before the activity, we have made detailed preparations, such as security, fire fighting, vehicle traffic, forms and routes, as well as some emergency preparations. It can be said that the task is heavy. During the activity, all the staff of the Security Section have been in their positions, working hard and performing well in the competition. Under the condition of ensuring their work, they have achieved excellent results and won the praise of the company leaders.
Fourth, fire fighting.
1, fire control work has always been the top priority of safety work. Focusing on the safety production policy of "safety first, prevention first" and the principle of "who is in charge, who is responsible", the whole company strengthened the management of fire safety work, intensified publicity, comprehensively improved the fire safety awareness of cadres and workers, and implemented the fire safety work of the company.
2. Since the beginning of the year, the company has participated in the training of fire management personnel organized by xx Provincial Fire Corps twice, which greatly improved the level of fire control work and strengthened the similar safety work of the company. And all the staff participated in the fire knowledge training organized by the fire brigade of the Economic Development Zone of our company, which improved the fire awareness and actual emergency response ability of all the staff. Through training and drills, employees' awareness of disaster prevention and their abilities of emergency response, self-help and escape are effectively improved, which provides a guarantee for the safety of real life.
3. After receiving the building's "four-energy" firewall project issued by the fire brigade, actively improve the fire protection materials, perfect the responsibilities, clarify the responsibilities, seriously start from the basics, train employees, keep a good record of duty, carry out routine maintenance, inspection, maintenance and fire drills, and respond to the inspection of the superior fire leaders, and win the title of "Two-star enterprise for fire safety" of the Economic Development Zone Fire Brigade.
Five, 20xx will focus on the following aspects.
1. Strengthen duty and patrol inspection. During major activities, strengthen the duty, arrange special personnel on duty for key parts and sensitive parts, find the situation in place as soon as possible, deal with it in time, and eliminate some unstable factors and signs in the bud. On the basis of strengthening the duty, we will further adjust and strengthen the patrol inspection density and the 24-hour patrol inspection system of security personnel, mainly aiming at the work quality, gfd, style and discipline of each post when on duty.
2. Improve personal comprehensive ideological quality, take the system as the criterion, do a good job in training various systems, improve service etiquette, and humanize management, which truly reflects the heartfelt dedication and acceptance.
3, strengthen the sense of responsibility of each post, put all safety precautions on the new year's focus, strengthen the inspection of various regions, maintain good public order, strengthen the supervision of various public facilities in the factory, so as to keep them in good working condition.
4. Strengthen the registration of people entering and leaving the factory, implement the inspection system for goods entering and leaving the warehouse, and control the floating idlers to enter the factory to ensure that they are not stolen or damaged. Ensure the safety of company public property personnel.
5. Strengthen the management of vehicles in the factory to ensure the orderly parking of vehicles in the factory.
6. Strengthen the supervision and maintenance of fire fighting equipment. Let all team members know how to operate and use fire fighting equipment. Further improve the fire emergency plan and do a good job in fire safety education and publicity in the factory.
7. Continuously improve the professional quality of the players. It is necessary to organize team members to study business in a planned way, check and urge team members to manage and use security equipment and fire fighting equipment well, and maintain good working conditions.
Year-end summary of airport security 4 20xx years are coming, and a new year is coming. Thank all leaders and colleagues for their early years, and wish them a happy New Year and all the best.
First, give play to the role of superior management and pay close attention to grassroots construction.
1, excellent service, win trust.
By introducing brand management, strengthening management standards, strengthening on-site supervision and quality inspection of management personnel, the company gradually improved the image of security posts and windows, and constantly improved its quality service level, which won the praise of park owners and their trust. Entrusted by the owner, the Property Safety Management Department assisted the company in reception work for hundreds of times, including 2 delegations, 3 leaders and 6 well-known enterprise cooperation meetings. Due to the excellent reception work, the excellent service of the safety management department has been praised by the owners.
2. Give priority to prevention and focus on monitoring.
Under the care and guidance of the company's headquarters, the project department implemented the "six prevention" measures such as fire prevention and theft prevention by formulating various safety plans and other fire prevention plans, and no accidents occurred throughout the year. The project manager will hold a feedback meeting of department managers every day to inform the situation and put forward requirements. The security department arranges cadres and employees to check frequently and strictly prevent and control, and implements group defense, group inspection and group treatment with the cooperation of relevant departments to ensure that the park is foolproof. Focus on monitoring special areas, prevent high-risk areas of bicycle yards from being stolen, arrest 3 thieves, and recover direct losses of several thousand yuan for car owners. Because of its excellent safety management, the park was rated as an advanced unit for comprehensive management of social security.
3. Improve the facilities and get ready.
Through the on-site guidance of the company leaders, the security department constantly improves the fire prevention scheme, inspection and maintenance of equipment and facilities and fire-fighting equipment in the park. Make a maintenance plan for the fire-fighting facilities and equipment in the park, so that the fire-fighting facilities and equipment in the park can operate normally and prolong their service life. This year, 3,656 photoelectric detectors in the park were professionally tested, fire-fighting facilities and equipment were strictly inspected, and the inaccurate alarm points of smoke detection systems were professionally tested in advance. Ensure the smooth and normal use of the line, and supplement and replace the emergency evacuation lights and safety exits in the hall. At the same time, the management, inspection and maintenance of fire-fighting equipment should be implemented to people. According to the requirements of the municipal government and the company, the park owners were organized to carry out fire drills, and the successful fire drills were well received by the relevant state departments and the majority of owners.
Second, strict management, improve quality, change ideas and innovate management.
1. According to the safety training plan formulated at the beginning of the project, the security department conducted 32 special trainings for security guards with reference to industry norms, focusing on management quality, service awareness, polite hospitality, professional skills, fire control knowledge and emergency analysis. Through explanation, comments and communication, security guards have different degrees of understanding and promotion in their ideological understanding and daily work.
2. The safety management department shall conduct on-the-job training for security guards according to the monthly plan, and do a good job in training front-line security posts. Carry out practical work training and assess by stages and contents. Through training, improve the overall quality of security guards, improve the service level and improve the satisfaction of owners. Through training, improve the overall ideological quality, service attitude and business skills of security guards.
3, under the guidance of the policy that ideological work is the lifeline of all work, combined with the characteristics of project management services, according to the requirements of the project department and the actual situation of the security department, guide the security personnel to keep pace with the times, improve their quality and change their concepts. The security department should educate security personnel to have a sense of urgency, self-motivation and vigor. Property management service is not high-tech, and there is no profound knowledge. The key lies in people's subjective initiative and sense of responsibility, the loyalty and professionalism of the company, and the understanding and application of the true meaning of management and service.
The Security Department encourages everyone to take the initiative by setting up excellent pacesetters, to show their value and feel the joy of life in the process of completing the management and service work entrusted by the project. Through ideological education, the ideological and moral quality of security guards has been improved, and a number of outstanding security guards have emerged, which have been praised by the owners in writing. Through the exploration of work practice, the Security Department also created the standard of "Property Security Should Know and Know" and submitted it to the company headquarters for promotion throughout the company, which not only significantly improved the quality of every front-line security service owner and customer, but also benefited other brother projects. By reviewing and summarizing the work in 2008, the Safety Management Department summarized the past, looked forward to the future, rectified the deficiencies, and put forward the service improvement target for the new year to promote the all-round development of the work of the Safety Management Department in 2008.
The following tasks are the focus and promotion projects of the security department in the following aspects:
1, we will always implement the policy of "safety first, prevention first", and the security department will continue to follow up the implementation when the specific implementation of various plans is still not perfect.
2. The management level of security guards and leading institutions needs to be improved: the comprehensive qualities of key personnel such as cultural literacy, professional knowledge and management ability are uneven, and the management norms formulated by the Security Department and the project have not been fully implemented. The Security Department will strengthen education and training in view of the existing problems.
3. Service quality needs to be optimized and improved: from many inspections and customer complaints, it is found that the service quality of security guards in various positions in the security department is high and low horizontally and good and bad vertically. The Security Office will strengthen management to ensure that there are no different service standards between day and night, between peacetime and weekends, and between leaders.
4. The recurring problem is that individual security guards' gfd is untidy, not vivid in manners, not considerate in service and inflexible in handling. These problems have seriously affected the overall service quality. In 2008, the Security Department will focus on follow-up and implementation.
At the end of the year, the airport security check summed up five words: "Never too old to learn". I have been strict with myself in all aspects and strive to improve myself in order to adapt to the situation of social development more quickly. By reading a lot of books on moral cultivation, we can dissect ourselves, analyze ourselves, face ourselves squarely and improve our quality.
In 20xx, under the leadership of the company, we adhered to the principles of putting prevention first, combining prevention with treatment, strengthening education and preventing and treating by groups, and enhanced employees' safety awareness and self-protection ability through safety education; By paying close attention to * * * management, we will create a situation in which employees care about and support safety work, effectively protect employees' safety and property from losses, and maintain normal production order in the factory.
First, leaders attach great importance to it and take effective measures.
In order to further improve safety education, strengthen safety education leadership and put safety work on the important agenda, the general manager of the company directly pays attention to it, the competent department pays attention to it, and the office and security office are responsible for organizing its implementation.
Second, institutional safeguards are in place.
(a) the establishment of safety leadership responsibility system and accountability system.
Incorporate security work into the target assessment content of all relevant offices, conduct strict assessment, and strictly implement the accountability system. For those who cause major safety accidents, the responsibilities of relevant leaders and directly responsible persons will be seriously investigated.
(2) signing a letter of responsibility.
The company signed letters of responsibility with various departments and workshop directors to clarify their respective responsibilities. The work to be done and the responsibilities to be undertaken are clarified. Take safety education as an important part of employee assessment and implement a one-vote veto system. Carry out the principle of "who is in charge, who is responsible", so that the responsibility is clear and the responsibility goes to people.
(three) constantly improve the rules and regulations of safety work.
Establish various rules and regulations for safety work, and constantly improve and enrich them according to the development of safety work situation. Establish and improve the safety management system combining regular inspection with daily prevention, as well as rules and regulations such as employee management, guard duty, patrol duty, fire prevention and disaster prevention, food hygiene management, fire safety management and health inspection. It is strictly forbidden to organize employees to engage in dangerous operations that do not meet the relevant provisions of the state. For all work involving factory security, there must be rules to follow, and violations must be investigated, leaving no blind spots and loopholes.
(four) the establishment of safety accident disposal plan system. An accident handling leading group was set up and an accident handling plan system was formulated.
Third, grasp the * * * tube group prevention and treatment.
Safety education is a social system engineering, which needs the close cooperation of society, enterprises and families. We actively cooperate with the municipal public security, health, comprehensive management and other departments to do a good job in the safety and security of the company. The school organized a series of moral and legal education activities and achieved good educational results.
Fourth, strengthen education and promote self-care.
We focus on safety education week, and regularly give safety education to employees, especially for traffic and large-scale activities.
Do a good job in safety education week. Safety education week focuses on the safety of factories. During the safety education week, organize the study of safety education documents, conduct in-depth and comprehensive inspections on accident-prone types, key parts protection, weak links in work, safety awareness and safety skills of various personnel, eliminate hidden dangers, and carry out solid education and prevention work in a targeted manner.
Five, strengthen inspection, timely rectification
Perform routine inspection. Take safety education as one of the key inspection contents. Conduct a comprehensive safety inspection of the factory. In winter, the company conducts fire safety inspection on electric wires and dormitory areas.
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