What if private decoration pays money and doesn't work?

Specific analysis of specific problems, if the responsibility for delaying the construction period is not confirmed when signing the contract, and both parties cannot compromise, they can complain to the consumer association or the decoration industry association.

1. Which department should the decoration company look for?

Complaints about decoration companies can find property management, neighborhood committees and urban construction departments.

If the house you buy is finely decorated, you can complain to the real estate company first. If the real estate company does not solve it, it can complain to the property management department again. If the owner finds someone to decorate the house himself, he can first defend his rights with the decoration company. If the decoration company does not solve the problem, he can complain to the property management department.

Dealing with rogue decoration companies can protect their rights through the following channels:

1, trade association, find a trade association to complain about the decoration company. When the consumer's complaint is directed at the member units of the association, the association will come forward to coordinate, and the general communication will be smoother, which is more conducive to the settlement of disputes. However, for non-member units, the deterrent power of trade associations is very small.

2. Consumers Association, we can complain to the Consumers Association about the decoration company and call the Consumers Association hotline 123 15 for help. Consumers must clearly put forward the exact address, telephone number and other related information of the defendant, so that the consumer association can contact the defendant. Consumers also need to provide relevant evidence, invoices and contracts. When the consumer association knows what happened and what happened, they will carry out further investigation. If it is determined that the responsibility lies with the defendant, the Consumers Association will come forward to mediate between the two parties.

3. Legal channels: you can hire a lawyer to collect evidence, and then the lawyer will take care of the specific litigation preparation work, and then enter the litigation stage to solve the problem through law. If the contract is not fulfilled or there are serious problems, the innocent party has the right to refuse to pay the contract price. In this case, the decorator was seriously dereliction of duty, and not only had the right to refuse to pay the final payment, but also had the right to ask him to return the payment. Unless the decorator redecorates according to the original requirements, it meets the requirements.

Second, what are the reasons for the overdue renovation?

1, unreasonable process arrangement or worker deployment.

Decoration is a complex project, which needs to integrate various resources to realize the integration process of design, construction and home configuration. In this process, the things that need to be done are trivial and complicated, and it is necessary to choose a decoration company with excellent management ability. Many renovation delay projects stem from many home improvement companies' one-sided pursuit of orders without reasonable analysis of their own scheduling ability for construction and installation, which eventually leads to many projects being out of touch with the agreement in implementation.

2. The transformation plan is constantly changing.

After the start of construction, the constant change of decoration design scheme is also a major reason for the delay of decoration. Among them, some changes were not clearly confirmed by the owner in the early stage, and only after construction did they feel inappropriate and asked for changes; There may also be decoration companies that increase their budgets for various reasons, designers or construction teams.

3. The advocate material failed to enter the site on time.

At present, many owners choose semi-package decoration. The decoration company is responsible for the construction and foundation auxiliary materials, and the main materials need to be purchased by the owners themselves. If the main materials cannot enter the site on time, the construction time may be postponed. In addition, decoration workers may continue to delay the construction period because the construction progress is disrupted.

4, the acceptance is not on time or the project payment is not timely.

In the decoration, some projects, such as hydropower projects, need the owner's acceptance before the next step of construction can be carried out. And many times, because the owner is very busy, he can't go to the site to sign for confirmation, so the acceptance time will be postponed; In addition, some renovation projects are paid in installments. If the owner fails to settle the phased project payment in time, it may stop work and postpone the renovation.

Third, which department should I find for home improvement problems?

If there are quality problems, consumers should calm down first, sort out the problems clearly, and then consult the customer maintenance department or quality inspection department responsible for handling problems and resolving disputes in the decoration company to find ways to solve the problems. In this process, you should pay attention to describing the problem realistically on the basis of protecting your legitimate rights and interests, and ask for reasonable compensation results, so that the problem can be easily solved.

(a) to find the relevant departments

Find a consumer association. According to the Law on the Protection of Consumers' Rights and Interests, you can complain to the consumers' association after a home improvement dispute occurs. After receiving a complaint, the Complaints Department of the Consumer Association should contact the local decoration committee or the complained decoration company within 5 working days, entrust the decoration committee to investigate the situation and listen to the opinions of the decoration company and the local decoration committee. According to the situation of consumer complaints and investigations, conduct mediation and put forward mediation opinions. If both parties are satisfied with mediation, the problem can be solved. But sometimes the views of the complainant and the respondent are far apart, so it is difficult to mediate and you can find another way out.