Job responsibilities and contents of the property manager

The responsibilities and contents of the property manager are: community management, owner service, security, maintenance and community management.

1. Community management: The property manager is responsible for managing the daily operation of the whole community, including maintaining the sanitation and safety of property facilities such as roads, greening and parking lots, supervising public security patrols, and organizing and coordinating various activities of the community.

2. Owner's service: The property manager is the bridge between the owner and the property management company, and is responsible for answering the owner's inquiries and complaints and providing satisfactory owner's services, such as handling complaints, arranging maintenance and managing property costs. They are also responsible for the collection and management of property fees.

3. Security: Property management personnel should maintain the security and order of the community, coordinate security patrols and monitor the operation of facilities. In case of emergency, the property manager should respond in time and cooperate with relevant departments to deal with it.

4. Maintenance: The property manager is responsible for maintaining the facilities and equipment of the whole community, including elevators, water and electricity facilities and fire fighting equipment. They need to check the equipment status regularly, coordinate the maintenance personnel to carry out maintenance and repair work, and ensure the normal operation of the equipment.

5. Community management: Property managers need to actively organize various community activities to improve the cohesion of the community and the quality of life of residents. For example, organize festivals and community talks to strengthen interaction and communication among residents.

Functions of Property Manager:

1. Multi-party coordination ability: the property manager needs to communicate and coordinate with the owners, tenants, maintenance personnel and security personnel. They need to have good interpersonal skills, be able to effectively handle the relationship between different stakeholders and promote a harmonious community environment.

2. Overall management ability: Property managers need to fully understand all aspects of property management, including laws and regulations, maintenance, safety management, financial management, etc. They should have comprehensive management knowledge and skills and be able to deal with various problems and challenges.

3. Responsiveness: Property managers need to be able to respond and solve the problems or needs of owners or tenants in a timely manner. They need the ability to respond quickly and deal with problems quickly to ensure that owners and residents get timely support and help.

4. Flexibility and adaptability: Property managers face different problems and tasks, so they need flexibility and adaptability. They need to make corresponding adjustments and decisions according to different situations to cope with all kinds of unexpected situations and changes.

5. Service awareness: the focus of the property manager's work is to provide quality services for the owners and tenants. They need to pay attention to the needs of owners and tenants, care about their quality of life, actively solve problems and provide satisfactory service experience.