Job Recruitment Website - Property management - Does the property have the right to cut off electricity when collecting and paying electricity bills?
Does the property have the right to cut off electricity when collecting and paying electricity bills?
1, the property management company has no legal right to take measures to stop water and power supply for the owners.
2. According to Article 45 of the Property Management Regulations: "In the property management area, water supply, power supply, gas supply, heat supply, communication, cable TV and other units shall charge relevant fees to the end users. If the realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not charge the owners any additional fees such as handling fees. " In other words, the contract subjects of the owner's electricity and water use are water supply companies and power supply companies, involving different contract parties. If the owner has paid the corresponding fee to the water and electricity supply company, the property management company has no right to interrupt the water and electricity supply to the owner without authorization.
3. The owner and the property management company are equal civil subjects, and both parties shall perform their respective obligations according to the contract. Any party who violates this contract shall bear corresponding liabilities for breach of contract. If the owner fails to pay the property fee in time, the property management company has the right to require the owner to pay and bear certain liabilities for breach of contract in accordance with the contract.
Second, what should I do if the property is cut off from water and electricity?
1, find out the reason of water cut:
The first thing an owner should do is not to get angry, but to find out the reasons for the water and power failure, whether it is because the water and power pipelines are normally maintained or because some owners have not paid the property management fee. If it is normal maintenance, then wait patiently.
2, empathy, more understanding:
The property is cut off from water and electricity, which affects normal life. We are naturally unhappy, but we should put ourselves in the other's shoes and learn more about property management. If it weren't for some intractable things, we wouldn't take such an extreme approach. You can solve problems through normal channels, and don't lose control of your emotions, deepen contradictions and intensify them.
3, the normal reaction of the owners' committee:
Under normal circumstances, it is mostly because some owners cannot pay property management fees normally. At this time, the owners can ask the owners' committee to respond, and then the owners' committee will ask the property management to respond. You can't affect everyone's normal life because of the problems of one person or several people. Let's discuss and communicate well.
4, the owners' committee and property management * * * work together:
If it is because someone pays the property management fee, the property management and the owners' committee can come forward to discuss the matter and do more work first. After all, it is not advisable to cut off water and electricity in this way, which may easily lead to greater contradictions.
5. Reply to the hydropower company:
Under normal circumstances, the property management has no right to cut off water and electricity. They only have the right to manage, but not to execute water and electricity. The owner can go to the hydropower company to reflect the problem himself, and I believe the hydropower company will come forward to solve it.
6, the court prosecution, safeguard rights and interests:
If the hydropower company has authorized the property management department to enforce the right, then the owner can also directly sue in the local court to safeguard his normal rights and interests. Collect evidence and find a good lawyer. Of course, this is only when you have to.
7. With the help of media:
It's no small matter that the water and power failure of the property has affected your normal life. If there are no results in many reactions, you can report the matter with the help of local influential media and journalists, so that someone will naturally intervene and coordinate the handling.
Then the public also needs the property company to manage related matters when buying a house, so there is a relationship between the property company and the owner. If the service of the property company is poor, the owner can ask the property to improve the service quality. If the other party does not make any improvement, it can also reflect to the community industry Committee and change the property company.
Legal basis:
property management regulations
Twenty-sixth prophase realty service contract may stipulate the time limit; However, if the realty service contract signed by the owners' committee and the realty service enterprise takes effect before the expiration of the term, the prophase realty service contract shall be terminated.
Twenty-seventh owners shall not dispose of the ownership or use right of the * * * parts and * * * facilities and equipment of the property according to law.
Forty-fifth of the property management area in violation of public security, environmental protection, property decoration and use of laws and regulations, property service enterprises should be stopped, and timely report to the relevant administrative departments.
After receiving the report from the realty service enterprise, the relevant administrative department shall stop the illegal act or deal with it according to law.
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