What if the property company collects fees indiscriminately?

Owners and property management companies that collect fees for property management companies can negotiate voluntarily and on an equal footing according to relevant laws or submit disputes to a third party, and the third party will preside over the negotiation between the two parties to facilitate a mediation agreement; Owners can also complain to the real estate administrative departments of local people's governments at or above the county level; If the dispute cannot be settled, the dispute can be settled by applying to the arbitration commission where the property management company is located.

Legal objectivity:

measures for the management of property service charge

Article 7

If the property service charges are subject to government-guided prices, the competent price department of the people's government with pricing power shall, jointly with the real estate administrative department, formulate the corresponding benchmark price and its floating range according to factors such as the standard of property management service level, and publish it regularly. The specific charging standard is agreed by the owner and the property management enterprise in the property service contract according to the specified benchmark price and floating range. The property service charges that are regulated by the market shall be agreed by the owners and the property management enterprises in the property service contract.

property management regulations

Article 48

The real estate administrative departments of the local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.