Annual work summary of real estate mortgage Commissioner

At first, I reviewed my work, the difficulties and shortcomings encountered in my work, and finally looked forward to the future and put forward improvement measures.

In the busy work, the new year is coming. 20 18 is a connecting link for our Jishan real estate. The third phase of A, C and D was grandly opened on August 19, and the second phase will be launched soon. I want to make a small summary of everything I have gained in this period of time, hoping to find my own shortcomings and deficiencies and improve them in my future work to improve my work level.

My job is a simple review and summary.

1. I worked as a sales assistant in Jishan real estate sales department from an agency on June 2011July. During this period, I assisted Yiju Company to make daily statistics on various data, such as subscription, contract signing, mortgage, quantity and quota. Daily call statistics. Daily sales work log and send. Count the number of registered field sales personnel every week, and sort out sales materials and data statistics.

2.20 181in the middle of October, I was transferred from the position of sales assistant in the sales department to the position of mortgage specialist. At present, mortgage loans mainly use one-to-one service to lend customers.

With the help of colleagues in the sales department, we can quickly collect and sort out the mortgage customer information, which ensures the authenticity of the mortgage customer information. The fast procedures of our company with guarantee companies and banks, as well as the close cooperation with guarantee companies, banks and housing management bureau, ensure that our company's mortgage procedures can be handled in the first time.

After September 20 10, Handan Housing Authority Integrity Guarantee Company stipulated that all mortgage loan customers should apply for advance notice registration certificate before they can go through the mortgage loan formalities, so the cooperation between our department and Housing Authority Integrity Guarantee Company is closer.

Due to the nature of mortgage loans, our department often has working contacts with guarantee companies, banks, housing management bureaus and other departments. In daily contact, we actively cooperate with our work so that they can provide us with the best, fastest and greatest help and service.

In the process of mortgage loan work, my colleagues in the sales department and I persuaded many customers to give up mortgage loans and pay off the remaining house payment in one lump sum or in installments, which also saved many steps and time for our company and accelerated the withdrawal of funds.

3. Some mortgage customers' problems, although we have made some small achievements through hard work, are still far from the company's requirements for our department, and I will try my best. Some of the problems here are objective reasons, and some are the customers themselves.

(1) The customer knows that he has a bad repayment record, but he still needs a loan. As a result, the loan has not come down, and he still refuses to pay it back. This requires the cooperation of sales staff to urge customers to pay the remaining house payment as soon as possible;

(2) After the customer paid the down payment, he didn't come to pay the loan information or sign the contract, and finally he couldn't get in touch;

(3) Some customers know that they will start repayment after lending, so customers feel that the longer they delay, the better for themselves. Secondly, after the sales staff here get the customer's down payment, they push the customer to the loan officer, which is no longer in charge, so we should finally adopt the system that the sales staff is responsible for the mortgage loan customer.

Although I have made some achievements in my work in the past year, there are still some shortcomings. Compared with my experienced colleagues, there is still a certain gap. I will actively improve my professional quality. In the future work, I will conscientiously sum up experience, strive for the initiative of work, strive to improve work efficiency and quality, strive to do a better job, and make contributions to the return of mortgage funds.