Elevators in residential areas often break down. Which department should I vote for?

Generally, elevators are maintained by professional elevator maintenance companies, and the property has the obligation to notify the maintenance personnel for timely maintenance. If the property can't restore the normal operation of the elevator for a long time, causing inconvenience to the owners, you can tell them first, you can find two departments to solve it, and complain to the property department of the housing management department and the technical supervision bureau.

1, complain to the property management department.

2. Complain to the special bureau (department or branch) of the Quality Supervision Bureau. Tel: 96333 or 12365.

3. The property is maintained by the development and construction unit within the warranty period stipulated by the state. After the warranty period expires, the property owner (owner) is responsible for the repair and maintenance of the proprietary part.

4. With or without property, professional business service units such as water supply, power supply, gas supply, heating, communication, cable TV, etc. shall provide services directly to the owners, charge relevant fees to the end users, and bear the responsibility for the maintenance and conservation of relevant pipelines and facilities within the property management area according to law.

5. Maintenance of * * * used parts and * * used facilities and equipment outside the exclusive part of the property owner (owner) in the old residential area without property.

Legal basis:

Article 271 of the Civil Code states that the owner has the ownership of the exclusive parts of the building, such as the business premises, and has the right to co-manage the parts other than the exclusive parts.

Article 273 of the Civil Code stipulates that the owner shall enjoy rights and undertake obligations for the part other than the exclusive part of the building; You may not fail to perform your obligations on the grounds of giving up your rights.

When the owner transfers the residential and business premises in the building, part of its * * * ownership and * * * management rights are transferred together.

According to Article 28 1 of the Civil Code, the maintenance funds of buildings and their ancillary facilities belong to the owners. With the consent of the owner, it can be used for local maintenance, renewal and transformation of elevators, roofs, external walls and barrier-free facilities. The collection and use of maintenance funds for buildings and their ancillary facilities shall be announced regularly.

In case of emergency, if the building and its ancillary facilities need to be repaired, the owners' assembly or the owners' committee may apply for the maintenance funds of the building and its ancillary facilities according to law.

Article 282 of the Civil Code The income obtained by the construction unit, the realty service enterprise or other managers from the owner's part shall be owned by the owner after deducting reasonable expenses.

Article 283 of the Civil Code stipulates that if there is an agreement on matters such as cost sharing and income distribution of buildings and their ancillary facilities, such agreement shall prevail; If there is no agreement or the agreement is unclear, it shall be determined according to the proportion of the owner's exclusive area.

Article 284 of the Civil Code: The owner may manage the building and its ancillary facilities by himself, or entrust the property service enterprise or other managers to manage it.

The owner has the right to replace the realty service enterprise or other managers selected by the construction unit according to law.

Article 285 of the Civil Law A realty service enterprise or other manager shall, on the entrustment of the owner and in accordance with the provisions on realty service contracts in Part III of this Law, manage the buildings and their ancillary facilities within the building division, accept the supervision of the owner, and promptly answer the owner's inquiries about realty service.

Property service enterprises or other managers shall implement emergency measures and other management measures implemented by the government according to law, and actively cooperate with relevant work.