How to deal with the property left by the developer?

Owners and property management companies can resolve management disputes through consultation on a voluntary and equal basis in accordance with relevant laws and regulations, management statutes and property management contracts.

When the problems left over by the project lead to property disputes, it is one thing to solve the problems, and it is more important to pay attention to customers' emotions. Property service companies can effectively help owners through the following four steps:

According to the purchase procedure in China, buyers should sign purchase contracts with developers. At the same time, when using a unified real estate sales contract, there will be clauses that the buyer agrees that the house he buys will be managed by the seller or the buyer's property management company. Therefore, property buyers must be bound by the preliminary property service contract signed by the property management company selected by the developer and accept their property management services. Therefore, in practice, many property management companies usually claim that owners have no right to change property management companies on this ground.

"Property Management Regulations" clearly stipulates that the majority of owners have the right to hire and dismiss property service enterprises. The hiring and dismissal of the realty service enterprise shall be decided by the owners, but it shall be agreed by the owners whose exclusive parts account for more than half of the total construction area and more than half of the total number. Therefore, as the real owners of the community, the majority of owners have the right to re-select property management companies to provide property management services.

When a property dispute is caused by a project problem left over from history, the property company must not shirk its responsibility because it is a project problem left over. Conduct effective and equal consultation with the owners in time, and actively communicate and adjust with the owners and developers until the problem is solved. In addition to resolving property disputes through negotiation, they can also be resolved through mediation, arbitration, complaints and third-party litigation.

How to deal with the property disputes caused by the problems left over by the project?

1. The car mainly appeared at the scene at the first time to ask questions;

2. Actively help the owners communicate and coordinate with the real estate;

3. Inform the owner of the communication progress between the property service enterprise and the property in time;

We should continue to pay attention to the progress of the matter until the reasonable requirements put forward by the owner are dealt with.

legal ground

People's Republic of China (PRC) Civil Code

Article 937 A realty service contract is a contract in which a realty service provider provides realty services such as maintenance of buildings and their ancillary facilities, management and maintenance of environmental sanitation and related order within the realty service area to the owner, and the owner pays the realty fee.

Article 938 The contents of a realty service contract generally include service items, service quality, service fee standards and collection methods, use of maintenance funds, management and use of service places, service term, service handover and other terms.

Article 939 The preliminary realty service contract concluded by the construction unit and the realty service provider according to law, and the realty service contract concluded by the owners' committee and the realty service provider selected by the owners' congress according to law are legally binding on the owners.