Job Recruitment Website - Property management - Which property has the highest service level?
Which property has the highest service level?
The property service level is divided into five levels, and generally speaking, the five-level service is the best. This service refers to the work content of the property in the community, and the five levels are the most comprehensive. But if it is a property service enterprise, it is divided into three levels. The service level of first-class qualified enterprises is relatively the highest. As a service enterprise, the qualification grade is very important.
What should property management do? 1. Integrated service. Property management companies need to deal with all kinds of public and comprehensive affairs in the community, accept complaints and consultations from owners in the community, and actively carry out cultural and recreational activities conducive to the physical and mental health of owners in the community.
2. Management, maintenance and protection of facilities. Property management companies must also carry out daily management, repair and maintenance of houses, public facilities and supporting facilities in the community. This includes the management and maintenance of fire fighting equipment, elevators, street lamps and signboards.
3. Green maintenance. Property companies need professionals to manage and maintain the gardens and landscaping in the community, including planting green plants, watering and fertilizing. To create a green environment in the community.
4. Cleaning service. Property companies need to formulate a sound cleaning system and hire special personnel to be responsible for the daily cleaning and hygiene of residential corridors, elevators, roads and public places.
5. Security services. Property companies need to formulate a security system for residential areas, including arranging special personnel to stand guard, patrol and be on duty, adopting a registration system for foreign personnel, and equipping staff with security devices.
6. Parking space management service. Property companies need to formulate a parking space management system to effectively manage vehicles entering and leaving the community, and there is a special person responsible for guiding the orderly passage and parking of vehicles.
Scope of use of property fee: 1. Maintenance and maintenance of property: building management (regular maintenance and planned maintenance of buildings to keep them in good working condition and extend their service life). Equipment management (water supply, power supply, natural gas, public lighting, elevators, communications, etc.). Facilities management (roads, street lamps, water supply facilities, power supply pipe network, drainage pipes, secondary pressurization facilities, domestic sewage treatment facilities, park landscape facilities, etc.). ).
2. Special property management: public security management (public security prevention within the regional scope, inquiry and registration of outsiders, night patrol and maintenance of public security order). Clean management (garbage, various wastes, sewage, rainwater, etc.). It should be cleared regularly within the regional scope). Greening management (pruning and leaf cutting, weeding and killing, irrigation and drainage, etc.). ).
3, fire management (establish a part-time fire team, equipped with fire equipment, and management of fire equipment and facilities).
4. Vehicle traffic management (vehicle parking, passage cleaning, card issuing management of vehicles entering and leaving the community, and keeping the regional traffic roads unblocked).
5. Handling of emergencies (emergency plan for trapped elevator personnel, emergency plan for power failure, emergency plan for stealing bandits and police).
6. Construction of community culture (festival gala, various fun competitions, tourism, etc.). ).
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