Job Recruitment Website - Property management - Rules and regulations of company property
Rules and regulations of company property
1. Comply with the company's laws and regulations.
Second, get to work on time, don't be late, don't leave early, and don't find someone to replace you without the approval of the leader.
Three, are not allowed to receive visitors, chat at work, shall not leave the post without authorization, do not do things that have nothing to do with their jobs.
Three, work clothes, work cards, neat appearance, full of energy.
Fourth, implement the company's civilized and polite language norms, provide civilized service and be polite to others.
5. Don't do things that damage the company's image, and don't accept money or things from the owners or tenants.
6. Obey the leadership, unite with comrades and help each other.
Seven, take care of public property, damage, loss of tools according to the price compensation.
Provisions on the management of cleaning staff
In order to do a good job in cleaning and hygiene services, strictly enforce work discipline and improve work quality, these provisions are formulated:
Article 1: Obey management, clarify responsibilities, do your best, strive for first-class work quality and provide quality services to customers.
Article 2: According to the route scope of the area of responsibility, carry out sanitary cleaning work within the specified time, remove the garbage in time, and meet the sanitary standards.
Article 3: Find problems in time at work, correct all bad health habits and behaviors, and report to individuals who seriously affect their health in time.
Article 4: In the health area in charge, the places that need to be strengthened or maintained shall be reported to the management office in time.
Article 5 Employees should unite and cooperate, help each other, learn from each other, learn from each other's strengths, and improve their service and professional quality.
Article 6: Employees should dress neatly, be polite to guests, listen to residents' feedback with an open mind and try to meet the requirements during the shift. At work, quarrels or conflicts between residents are not allowed. Once found, they will be dismissed.
Article 7: Those who are always irresponsible for their work and have many complaints from residents will be punished after investigation, and those who refuse to mend their ways will be dismissed.
Article 8: Cleaning staff shall strictly abide by labor discipline and various rules and regulations formulated by the company. Those who violate the company's relevant regulations will be dealt with, and those who are serious will be dismissed.
Article 9: If it is necessary to ask for leave in advance, it must be approved by the director of the cleaning center before asking for leave.
Article 10: Do a good job and actively complete other tasks assigned by the leaders.
Verification and inspection standards for comprehensive assessment of employees
Comment on standard evaluation method of serial number evaluation project
1
Gfd 1, wear work clothes, do not wear slippers, and do not smoke;
Don't put your hands in your pockets or put them on your shoulders when you go to work.
3, full of energy, neat appearance, not unkempt;
Spot check once every morning and afternoon;
2
Service attitude 1, using standard polite language;
2. Correct service attitude and good professional ethics;
3, serious and responsible, with strong professionalism;
4. Obey the leadership;
5, civilized service, polite to others;
Observe twice a day from time to time;
three
Work discipline 1, perform duties and observe employee discipline;
2. Don't be late for work, don't leave early, and don't miss work;
3. There will be no guests at work, no chatting, and no work-related things;
4. Do not stay with others without authorization, and clean the dormitory on time;
5. Do not accept residents' money;
Irregular inspection and evaluation every day;
4. Service quality 1, which shall be assessed according to the records in the daily work checklist;
Inspection standards and methods of cleaning work
Classification serial number
project
calibrate
test method
Cleaning frequency
room
Outside
department
minute
1
Roads and sidewalks are free of obvious silt and dirt, and there are no more than two cigarette butts and scraps of paper per 100 square meter; No stones above 1 cm;
Spot check 3 places and take the average value; Circulating cleaning every day, timely cleaning;
2
There is no obvious dirt and sediment on the apron slope and drainage ditch; Less than 2 cigarette butts, cotton swabs or scraps of paper every 50 square meters; Sampling the slopes and ditches of two houses and taking the average value;
Circulating cleaning every day;
three
There is no sundries, scraps of paper, oil stains, dust on doors and windows, garbage and cobwebs in the parking lot, postal hall and bicycle shed; 3 visual sampling (sampling after cleaning); Clean every day and clean in time;
four
There are no obvious big leaves, paper scraps, garbage plastic bags and other sundries in the green space, and there are no stones over 3CM on the ground. There are no cigarette butts and cotton swabs per 100 square meter under the balcony of the house, and other 100 square meters on the ground are below 1;
Visually check 3 places randomly in each area and take the average value;
Continuous circulation cleaning every day;
five
Garbage ponds and bins should be cleaned and transported in time, with a cleaning rate of 65,438+000%, and there is no dirt and water around. After cleaning, it should be cleaned in time, and there is no odor within 2 meters from the pool or box.
Sampling inspection 1 in each responsibility area, and inspection after cleaning; 1~2 times a day, 1 time a day;
six
There is no garbage, scraps of paper on the playground floor, no stains on the facilities and no obvious sand outside the bunker;
Visual inspection every day; Clean every day and wipe in time;
seven
Sewage rainwater well
Smooth drainage, no overflow; Visually, take 3 samples from each responsibility area and take the average value;
Clean up dirt and rainwater wells in time;
eight
Publicity columns and carvings are free from stains, obvious dust and disorderly posting;
Vision; Publicity column 1 time/week, sculpture 1 time/month;
nine
Fountain without scraps of paper, water without discoloration, odor;
Visual inspection; Clean every day and change water regularly;
10
Signboards and street lamps
No dust, no disorderly posting, no stains;
Vision; Outdoor signs 1 time/half month, indoor signs 1 time/day, street lamps 1 time/month;
1 1
septic tank
Smooth in and out, no sewage overflow;
Vision; Clean it up twice a year and keep it open at ordinary times;
Classification serial number
project
calibrate
test method
Cleaning frequency
room
inside
department
minute
1
The corridor steps, bicycle shed and corridor floor are free of sundries, obvious scraps of paper and stains, and there are no more than 2 cigarette butts on each unit step; No more than 5 cigarette butts in each bicycle shed and no more than 2 cigarette butts in the corridor of 100 square meter; Visually, 2 units are randomly selected in each responsibility area, and 3 places are randomly selected in the corridor of 50 square meters, and the average value is taken;
Regular cleaning; Mop 1 time/week, cleaning every day 1 time;
2 walls, windows, handrails, intercom security doors, fire hydrants, pipes, electric meter boxes, letter boxes, billboards, corridor light switches.
No advertisements, no cobwebs, no phlegm, no dust;
Visually inspect 2 places in each responsibility area;
Wipe the fire hose 1 time/half a month; Other projects are cleaned 1~2 times a week;
three
The duty room and office are clean and tidy, with no dust, cobwebs on the walls and no stains on the ground; Tables, chairs, sofas and cabinets are free of dust;
Visual inspection and comprehensive inspection;
1 time/day
four
There is no sputum, cigarette butts, sundries and serious odor in the bathroom.
Visual inspection and comprehensive inspection;
2 times a day;
five
Corridor lamp
No dust, good transparency; Visually, after cleaning, take 20 samples; External application 1 time/month, internal application 1 time/season;
six
There is no obvious precipitation, insects and scaling at the bottom of the pond;
Visual inspection and comprehensive inspection;
1 time/half a year;
four
Kill cockroaches
5% indoor and10% outdoor sewage and rainwater wells; Spot check 20 indoor rooms and 20 sewage and rainwater wells, and take the average; Spray: 1 time/month;
Inspection standards and methods of building cleaning work
Classification, serial number, project calibration inspection method, cleaning frequency
room
Outside
group
1
Sidewalks, green spaces, scattered waterside slopes are free of melon and fruit shells, scraps of paper and other sundries, without water and stains; No more than 10 cigarette butts and sundries of corresponding size per 1 0 square meter;
Check along the road
Daily cleaning, circular cleaning;
2
Trash can
Clean up the internal garbage in time, and there is no stain or adhesion on the outside;
all
cheque
Clean up regularly every day;
3. Signs and sculptures should be posted neatly, with no obvious dust and stains on the visual surface; all
cheque
Wipe 1 time every day;
four
Rain, sewage pipes, inspection wells without adhesion, no sediment at the bottom of the well, smooth water flow, no stains on the manhole cover;
Randomly select 5 rainwater and sewage wells, clean them every half a month 1 time, and dredge sewage pipes every half a year 1 time;
septic tank
Non-overflow sewage synthesis
cheque
Sucking feces every six months 1 time;
Ground 1 garage
No garbage, sundries, water and sediment; spot-check
Five places
Clean regularly every day;
2 underground garage signs, fire hydrant public doors and other facilities.
Visually, there is no stain or obvious dust; spot-check
Five places
Wash with detergent once a month and wipe the lamps every two months 1 time;
3 garage and roof pipes are visually free of dust and stains; spot-check
Sweep five places with brooms every two months 1 time;
1 canopy
Visually, there is no garbage, no moss and no water; all
cheque
Weekly cleaning 1 time
room
inside
In the second group, the roof and transfer floor were visually inspected, and there was no garbage, water and stains, and the open ditch was clear; spot-check
Five places
Cleaning every day 1 time
3 terrazzo, cement marble, carpet floor cleaning
There is no garbage, sundries, silt and stains, and the marble floor is shiny after waxing and polishing; Carpet has no obvious dust and stains; Spot check the number of layers, 5 on each layer;
Daily cleaning, carpet timely cleaning, cleaning and maintenance;
4 marble, tiles, latex paint, spray wall cleaning.
Marble, ceramic tile, sprayed wall with paper towel to wipe 50 cm without obvious dust, latex paint wall without stains and dust visible to the naked eye; Spot check 7 floors, 3 points on each floor;
Timely cleaning and maintenance;
Classification, serial number, project calibration inspection method, cleaning frequency
room
inside
group
5 ceilings and ceilings
There is no spider web and obvious dust at 1 m; Spot check 7 floors, 3 points on each floor;
Sweep dust every month 1 time;
6 lampshade, smoke sense, air outlet and indicator light
Visual inspection shows no obvious dust and stains; Spot check 7 floors, 3 points on each floor;
Wipe once a month 1 time;
7 glass doors and windows
No stain, wipe with paper towel after scraping, no obvious dust; Spot check 7 floors, 3 points on each floor;
Glass doors are scraped once a week 1 time; Glass window scraping once a month 1 time;
8 male * * * toilet floor without water, no stains, no sundry; Wipe wall tiles, doors and windows with paper towels without obvious dust, and glass and mirror surfaces without dust and stains; Comprehensive inspection
Daily cleaning, circular cleaning;
9. Public doors and windows, fire hydrants, signs, handrails and railings
No obvious stains by visual inspection, and no obvious dust by wiping with paper towels; Spot check 7 floors, 3 points on each floor;
Wipe 1 time every day;
Inspection standards and methods of disinfection work
Standard test method for cleaning frequency of serial number items
1 The density of rodents shall not exceed 1%, and the number of rat holes per 20,000 square meters shall not exceed 1; There is no obvious rat trail in the corridor and residents; Cloth powder method: use 100 cloth powder to get the value; Spot check 3 places with an area of about 20,000 square meters to check the rat hole;
According to the density of mice;
2. Mosquito larvae breed below 5%, and the warehouse or basement is below 10%, and no obvious mosquitoes fly by visual inspection;
Sampling 10~20; Spraying and dosing: grassland and corridor area 1 time/half month; Garbage pool (box) 1 time/week;
3. For every fly killed 1 1,000 square meters, the exposed fly breeding ground shall not exceed1; There are no flies in shopping malls, restaurants and offices;
Visual spot check; Spray medication 1 time/half a month; Garbage can (box) 1 time/week;
Killing mantis indoors shall not exceed 5%, and outdoor sewage and rainwater wells shall not exceed10%; Spot-check 20 indoor rooms and 20 sewage and rainwater wells, and take the average. Spray: 1 time/month;
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