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Responsibilities of property service personnel

Property service personnel need to have good professional ethics, strong organizational skills, strictly abide by national laws and regulations, implement various rules and regulations of enterprises, be honest and self-disciplined. The following are the responsibilities of the property service personnel I sorted out for you. You are welcome to learn from and refer to it, which will definitely help you.

Responsibilities of property service personnel 1

1, overall management of strong and weak electricity systems, water supply and drainage systems, heating and ventilation systems, building decoration and other engineering facilities and equipment in various shopping malls to ensure normal and safe operation.

2. Fully responsible for guiding and supervising the daily engineering work of the mall property management company, assisting in improving the operation, maintenance and repair plan of professional equipment and supervising its implementation.

3. Be fully responsible for the safe production of the shopping mall, including the overall safety in secondary decoration, construction in progress and daily operation.

4. Assist department heads to prepare feasible renewal and overhaul plans for each project, prepare monthly and annual project implementation and payment plans, and track the implementation.

5. Be familiar with the project architecture, electromechanical system design and construction scheme, and review the rationality of the design and construction scheme from the perspective of enterprise management.

6. Participate in the project completion acceptance, and cooperate with the engineers of the property company to collect, sort out and summarize the basic engineering data.

7. Give professional audit opinions on the secondary decoration renderings and construction drawings submitted by tenants.

8. Handle all kinds of internal and external public relations on behalf of the project and maintain a good corporate image.

9, other work assigned by the leadership.

Responsibilities of property service personnel II

1. Responsible for the management of shopping center property engineering, fire control, security, monitoring and cleaning;

2. Guide subordinates to daily operation, maintenance and troubleshooting of all kinds of public facilities and equipment;

3. Responsible for organizing the maintenance of fire fighting equipment, facilities and equipment;

4. Responsible for the supervision and guidance of decoration engineering;

5. Be responsible for organizing the evaluation and management of related subcontractors.

Responsibilities of property service personnel 3

1, responsible for the implementation of relevant national policies and regulations;

2. Be responsible for the effective operation and maintenance of the company's quality management system, and implement corrective, preventive and continuous improvement measures;

3, responsible for guiding each project to establish quality management procedures (processes, responsibilities, performance indicators, operating procedures, etc.). ), and supervise the implementation;

4. Responsible for organizing the training of quality management system and quality control, exercising the duties of management representative, organizing management review of various projects on a regular basis, and summarizing the review report to the general manager;

5. Be responsible for the inspection, evidence collection and guidance of quality management problems on the site of each project, and assist in handling major customer complaints;

6, complete other tasks assigned by the leadership.

Responsibilities of property service personnel 4

1, leading all the staff of the project service department to complete the responsibility target issued by the company;

2. Be responsible for the revenue and expenditure of the project, and the owner's satisfaction rate is above 95%;

3. Be responsible for handling the unqualified service of the project, formulating and tracking the corrective and preventive measures;

4. Collect the owner's relevant demand information as required, and come up with the organization implementation plan;

5, the project staff assessment, and rewards and punishments according to the facts.

Responsibilities of property service personnel 5

1. Organize and promote the operation management and implementation of all business lines of the Group according to the established policies and objectives.

2. Control the planning work node, rank the completion of annual, quarterly and monthly business indicators on schedule, and conduct business analysis and business risk control.

3. Establish a working docking relationship with the real estate city company, intervene in property management in the early stage, coordinate and follow up the bidding of project property management, calculate the property service fee, analyze the project operating profit, and dock all kinds of real estate marketing;

4. Check the performance ability of suppliers related to property management and the judgment of contract performance, and supervise and control suppliers with performance risks.

5. Establish relevant systems for operation management, and conduct training and publicity on the operation processes and systems of companies and grass-roots business units in various cities.

6. Coordinate resources, promote work, and provide business guidance to local projects and sales offices. Coordinate and follow up the registration and startup of local molecular companies.

Responsibilities of property service personnel 6

1, responsible for the information collection and management in the early stage of the project, paying attention to the changes of bidding policies and improving the bidding process in time;

2, responsible for the management of project bidding documents preparation, production, summary and effective implementation of the project subject to tender;

3. Review and confirm the project tender and contract technical specifications;

4. Have excellent market expansion ability and rich development experience, and be able to establish and improve the bidding documents;

5. Coordinate the implementation of key projects, be able to handle the outreach work of various departments and enhance the brand awareness of the project;

6. Familiar with the operation process of property management, master the relevant laws and regulations of property management, and be able to formulate property management plans and coordinate their implementation;

7. Work arrangement and plan of department personnel.

Responsibilities of property service personnel 7

1. Responsible for commercial real estate and residential property management.

2. Formulate relevant systems, processes, standards, forms and other documents, and plan, establish and improve the quality management system.

3. Have a high overall engineering quality concept, early intervention, take over acceptance, quality warranty, property service plan, decision-making on major issues of property management, and daily work of property management;

4. Be responsible for maintaining communication with relevant government departments, community neighborhood committees, owners' committees and major customers (owners) to ensure good relations with them and smooth cooperation with public facilities of the project;

5. Be responsible for the preparation of various budgets for property management, and organize the implementation and collection of various fees within the management area;

6. Responsible for the management of occupancy and decoration of commercial real estate and residential owners, which can comprehensively and timely solve customer feedback problems and ensure customer satisfaction;

7. Put forward opinions and suggestions on the project and implement them;

8. Accept customers' complaints and opinions, explain and feedback all kinds of complaints to customers in time, collect owners' opinions, and continuously improve management level and service quality;

9. Handle and direct emergencies and emergencies, carefully verify all kinds of safety accidents and hidden dangers in the property service center, distinguish responsibilities, and put forward treatment suggestions;

10. Complete other tasks assigned by superiors;

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