123 15 complained about charging parking fees for residential properties.

123 15 "Complaining about charging parking fees for residential properties" refers to the behavior of the owners to complain and defend their rights by calling the 123 15 consumer complaint hotline. In the process of complaint, the owner needs to clarify the reasons for the complaint, provide relevant evidence, and wait for the investigation and handling of relevant departments.

I. Reasons for Complaints and Evidence Obtaining

When the owner complains, he should clearly explain the reasons for the complaint, such as failure to publicize the charging standard, excessive charging or other unreasonable charging behavior. At the same time, the owner needs to collect relevant evidence, such as parking fee receipt, property notice, community charter, etc. In order to provide strong proof when complaining.

2. Call the complaint hotline 123 15.

Owners can call the consumer complaint hotline 123 15 to report the problem of property fees to relevant departments. When making a complaint, the owner should provide detailed complaint contents, relevant evidence and personal contact information for the investigation and contact of relevant departments.

Third, wait for investigation and handling.

Relevant departments will conduct investigation and verification after receiving complaints. Car owners need to wait patiently and actively cooperate with the investigation work of relevant departments. If the investigation results show that there are irregularities in the property, the relevant departments will deal with them according to law and safeguard the legitimate rights and interests of the owners.

To sum up, when the owner complains about the parking fee charged by the residential property, he should clarify the reasons for the complaint, collect relevant evidence and call the consumer complaint hotline 123 15 to make a complaint. In the process of complaint, the owners need to wait patiently, actively cooperate with the investigation and handling of relevant departments, and safeguard their legitimate rights and interests.

Legal basis:

People's Republic of China (PRC) price method

Article 3 provides that:

The state implements and gradually improves the mechanism that prices are mainly formed by the market under macro-control. The pricing should conform to the law of value. Most goods and services are subject to market-regulated prices, and very few goods and services are subject to government-guided prices or government pricing.

Law of the People's Republic of China on Protection of Consumer Rights and Interests

Article 15 stipulates:

Consumers have the right to supervise the protection of goods and services and consumers' rights and interests. Consumers have the right to report and accuse violations of consumers' rights and interests, as well as illegal and dereliction of duty of state organs and their staff in protecting consumers' rights and interests, and have the right to make criticisms and suggestions on protecting consumers' rights and interests.

property management regulations

Article 45 provides that:

The realty service enterprise shall follow the principles of openness, fairness and impartiality, reasonably formulate and publish the items and standards of realty service charges, and accept the supervision of the owners' congress and the owners' committee.