What department in property management is responsible for issuing keys?

1, when a new project is opened.

As the new site is in the initial stage of occupancy, the inspection and storage of keys are managed by the security department. At the opening ceremony, due to the concentration of owners, and most employees in the customer service department are receiving the owners and going through the check-in procedures, most of the newly opened projects are issued by the security department. The process should be that the customer service issues a check-in process sheet. After the owner completes the registration, signing, receiving the check-in information and payment procedures, the voucher goes to the security department to get the key, and the owner signs and seals the key delivery form to get the key.

2. After centralized check-in.

After avoiding the centralized check-in period, the key of the unoccupied house should be given to the customer service for safekeeping. The work of issuing keys is also handed over to the customer service department simultaneously.