On the content of property service etiquette

Property service etiquette (2 VCD discs) is a CD. The property management industry belongs to the service industry, and "customer first" should be put in the first place. Take "service first" as the service tenet, and pay attention to politeness and etiquette when serving customers. As an owner, his words and deeds represent the image of a property management enterprise, and whether he can provide quality services to customers directly affects the reputation of the enterprise. No matter how good the rules and regulations are, if he doesn't serve customers well and has a bad attitude, the reputation of the company will also decline. Poor performance. In a word, etiquette is the basic requirement of the property management company for each employee, and it is also the concrete embodiment of the service purpose of the property management company. This film introduces the etiquette of reception service, order maintenance, cleaning service and maintenance service according to the etiquette and code of conduct of the property management company in actual work. This film is practical and concise, which can be used as learning materials for property management service personnel, managers of property service companies and teachers and students majoring in property management.