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Summary of the work of property management office
Summary of the back office work of property administration 1 Time flies. I've been backstage for x years. I am honored and happy to be a member of the Ministry of Internal Affairs. First of all, I want to thank the leaders for their trust and affirmation in my work. My work cannot be separated from the help and support of my colleagues. It gives me a platform to discover and know myself, and also gives me an opportunity to constantly improve myself in my work practice. The following is my work report for 20xx years:
First, as a staff member of the company, I feel like a housekeeper.
A person who serves all employees of the company is quick to respond and helpful when needed. With the goal of "doing a better job", I actively completed the following duties.
Main work contents of 1:
1) Responsible for the procurement, storage and management of the company's daily office supplies and fixed assets;
2) Responsible for the maintenance, repair and regular inspection of the company's daily office equipment;
3) Assist the Finance Department to complete the year-end fixed assets inventory, tabulate, summarize and register;
4) Be responsible for filing and keeping all kinds of fax documents reported by subordinate companies to the Group;
5) Assist department managers and assistants to sort out daily documents or report materials to various functional departments;
6) Be responsible for the arrangement and management of company dormitory personnel;
7) reception at the front desk;
8) Subscribe to the company's annual newspapers and magazines.
2. Briefly describe the work situation
1) Procurement and equipment maintenance: We have achieved the principle of shopping around and strongly responded to the leader's words-treat the company as our home.
2) Enrich business knowledge and improve working ability. Charging constantly during work, accumulating business and cultural knowledge. Last year, I handled the 20xx annual inspection of the company and participated in the iso900 1 quality system certification. In order to do a good job, I am not afraid of trouble, clear the working procedure and direction, and improve my working ability.
3) Work attitude: I can treat every job correctly and seriously, devote myself seriously, and always put the company first. As long as the company needs to work overtime and there is no excuse to refuse, I can also complete the work and tasks assigned by the leaders seriously and responsibly.
Second, the job responsibilities
Back office work is a comprehensive service work, with light back office posts and heavy responsibilities. At the same time, it is necessary to complete the temporary work assigned by the leaders and department managers, and assist the director in handling the daily work. A qualified back office staff must have a strong sense of professionalism, a high sense of responsibility, a pragmatic work attitude, familiarity with business and back office work, extensive knowledge and meticulous work style, as well as the spirit of hard work and selfless dedication. Combined with the above three years of back office work experience, talk about my own profound experience:
1 Take the interests of the company as the starting point, and earnestly perform the post responsibilities.
As the backstage purchasing staff of the company, we should take cost saving as the first priority, spend the least money, buy things, do not eat kickbacks, and do not embezzle public funds; In order to avoid false application, you must obtain a material purchase order before purchasing, or unless the leader has specific instructions. Register and number the purchased fixed assets and consumables in time to ensure the integrity of the company's property. For the purchased and requisitioned items, make an inventory table in the form of warehousing and warehousing documents, and make an inventory of the items in the warehouse. False reports, false reports and false reports are not allowed, so as to ensure that the accounts are consistent with the items and the accounts are consistent with the facts. And do a good job of proofreading and verifying with the financial department personnel at the end of the month. Conduct a comprehensive inventory check with the personnel of the finance department every quarter. Ensure the normal operation of office equipment and facilities.
Take good care of the company's property, do a good job in regular inspection of daily office equipment, such as photocopiers, projectors, fax machines and other office consumables, and regularly invite professional service personnel to visit for maintenance, thus ensuring the normal use of all equipment and prolonging its service life.
Timely, accurate, earnest, careful and meticulous document management. Manage the examination and approval documents uploaded by the subordinate companies of this unit safely and effectively, so as to ensure that the categories are clear, the directories are complete, and the documents are arranged in an orderly manner, so as to facilitate the search and use of the documents. After receiving the registration, it should be delivered to the recipient as soon as possible, tracking the approval documents, asking about the approval progress of the documents in time, and giving feedback to the sender as much as possible.
Summing up the work in the past year, although some progress and achievements have been made, there are still some shortcomings in some aspects. For example, there are not many creative work ideas, individual business work is not skilled enough, and communication with leaders is not enough. We need to constantly improve ourselves and spur ourselves in the future work practice.
Summary of the work of the property management office 2 Time flies, 20xx years will soon become history. Unconsciously, I have been in xxx Group for 20xx years and transferred to the property of the head office for X years. When I first joined the company, I was just a teenager who knew nothing. During this period, the company leaders and colleagues gave me great help, improved my work skills and made me have a deeper understanding of this job. Here, I would like to sum up my work in the past 20xx years:
First, attendance management
1, which records the daily attendance of each employee;
2. Record the labor saving, overtime and non-punching of employees;
3. Report the recorded attendance, overtime, labor saving, non-punching, etc. to the personnel department of the group office on X day every month.
Second, the warehouse management
1, carefully check the supplier's goods list before warehousing;
2. Abide by the company's rules and regulations, strictly fill in the outbound and inbound documents, and register them;
3, at the beginning of each month to the management department and the property department cleaning personnel cleaning spare parts.
Three. Daily homework
1, daily telephone, reception and visiting work;
2. Inform the customer service department immediately after receiving the owner's maintenance report. 3. Lead other temporary work.
Fourth, work attitude.
I am keen on my job, strict with myself, abide by the company's various systems, be strict with myself, straighten my work position, and always maintain a "modest, cautious and self-disciplined" work attitude. With the care and training of leaders and the help of colleagues, I always study hard, make positive progress, strive to improve myself, always work hard and perform my duties well. Adhere to the ideal, firm belief, and constantly strengthen learning.
Shortcomings of verb (abbreviation of verb) in work
Although I have made great progress in my work, there are still many shortcomings. My work is often sloppy and not careful enough. In the future, I will be familiar with and master the company's various systems and constantly improve and update my knowledge structure. Combined with two years of back office work experience, there are both progress and shortcomings, so we should make up for the shortcomings and learn lessons in the future work. Improve it. Strive to make ideological awareness and work efficiency reach a new level in an all-round way, strive to do a better job and make a contribution to the development of the company.
Work Summary of Property Management Office In the past 3 20xx years, under the guidance and strong support of company leaders, in accordance with the company's work requirements, in line with the property service tenet of "your satisfaction is our eternal pursuit", with the company management concept of "people-oriented, customer-oriented, honesty-oriented, quality first", with "improving the level, creating benefits and building brands" as the company's development goal, "through the joint efforts of all employees in the department, Summarize the experience and lessons, find out the shortcomings, and lay a good foundation for the work of 20xx.
I. Personnel management
After the night shift of cleaning, employees' mood fluctuates and it is very difficult to carry out their work. Therefore, under the premise of not affecting the quality of work, we should communicate with employees in various ways to stabilize their emotions. According to the work requirements of each post, we should rationally allocate personnel, assess the workload, strengthen the characteristics and requirements of actual operation, and adjust the shift and duty time, so as to basically meet the requirements of cleaning operation without increasing the number of personnel.
Second, training.
Train new cleaning staff in different positions in cleaning theory and practical operation, so that cleaning staff can master cleaning knowledge and meet the requirements of office cleaning. On the premise of training cleaning staff in cleaning manual, combined with the actual situation in the work, the following training is focused on: classification and use of cleaning agents, cleaning procedures, cleaning stainless steel ornaments, cleaning furniture, cleaning ashtrays, cleaning wallpaper, cleaning and maintenance of elevators, and handling rust. We have strengthened the training of staff assessment system, excellence and standards implementation, and established the sense of responsibility of staff. At present, employees have been able to work hard and complete according to the prescribed standards, but they still need supervision and management in observing work discipline, behavior and other details. The next step is to strengthen this kind of training and make it a habit. After continuous training and running-in, the cleaning staff has adapted to the existing management methods and workflow, and the staff is basically stable.
Third, greening work.
/kloc-There were about X green plants bought in the building in October and October, and the office and lobby grew in general. In other places, due to insufficient sunshine and humidity, especially poor ventilation, there are many green plants and pests. Most of the plants in the elevator hall die, and some barely survive but have no ornamental value. Efforts should be made to overcome unfavorable factors during maintenance, so as to change soil every two seasons, increase nutrients, kill insects in time and focus on maintenance for a certain period of time. It is suggested that outsourcing should be considered for indoor greening in 20xx to ensure the ornamental of plants. The peripheral greening has not been replanted due to waterproof construction, and the greening will be completely redesigned in 20xx.
Fourth, pest control.
According to the instructions of the street on the work of creating a national sanitary city, cleaning has completely destroyed the building, which conforms to the national sanitary regulations. In the work, according to different seasons to kill mice and mosquitoes and flies, and achieved good results.
Verb (abbreviation of verb) health quality supervision
With the implementation of ISO 9001-2000-2000 quality system, cleaning has strengthened the supervision of work quality, completed the filling of forms, controlled the work quality with various records and systems, and summarized the problems existing in the work, further corrected them, and achieved good results.
Six, the problems in the work
1. The oil pollution generated by cars in the surrounding parking lot cannot be effectively removed.
2. There is a certain gap between the existing daily cleaning frequency of personnel and the frequency required by the company, so it is difficult to meet the standard without increasing personnel.
3. The hygiene of pharmacies can't meet the standard in winter and snowy days. You can consider buying a self-propelled automatic washing machine, which will improve to some extent.
4. The cost of replacing some high-frequency equipment and cleaning equipment will increase to a certain extent under the condition of ensuring the hygiene standards.
In 20xx, the back office work has been improved as a whole, but there are still some shortcomings in the work details, and the cleaning cost still has potential. Under the guidance of the company leaders and the efforts of all the staff of the property management office, there will be better performance in 20xx!
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