Taiyuan property fee

Taiyuan Price Bureau and Taiyuan Real Estate Bureau jointly issued "Taiyuan Ordinary Residential Property Service Level and Charge Standard", which gives the answers of property service charges in ordinary residential quarters in our city, which is also the source of our current Olympic Park standard 1.27 yuan/flat/month. The explanation is as follows:

Ordinary residential quarters refer to commercial housing, affordable housing, housing reform housing, fund-raising housing, low-rent housing, resettlement housing for old city reconstruction and other residential quarters. The Standard stipulates that the ordinary residential property services in this city are divided into five grades from high to low, and the charging standard has six aspects, which are divided into basic requirements, operation and maintenance of public facilities and equipment, maintenance and management of public parts, assistance in maintaining public order, cleaning services and greening maintenance and management.

The following six aspects * * * account for 55% of the services that the Olympic Park should provide to the owner when collecting this fee (all of them are the first-class services corresponding to the first-class charging standard, and the other six aspects can refer to the relevant standards of four grades):

First, the basic requirements:

1, the property management unit should establish a modern enterprise management system. Have a standardized post responsibility system;

2, the property management unit of the property management area to implement a unified social and professional management, the application of computers and other modern management science for scientific management;

3. The service provider and the serviced party sign a standardized property service contract, and the rights and obligations of both parties are clear;

4. Establish family files;

5. Have a sound property management plan. Have a sound housing management, housing * * * parts, public facilities and equipment operation management system, financial management system, file management system, cleaning, greening, helping to maintain public order and other management systems;

6. When undertaking the project, carefully check the * * * parts and * * * facilities and equipment in the residential area, keep all kinds of materials handed over to them, and then hand them over to the owners' committee for management after the establishment of the owners' committee;

7, management personnel, professional operators in accordance with the relevant provisions of the state to obtain property management professional qualification certificate or post certificate;

8 management service personnel dress, wear signs, code of conduct, active and enthusiastic service;

9. Set up a service reception center and publish a 24-hour service telephone number (with a building area of over 30,000 square meters). Arrive at the scene in time for emergency maintenance, and other maintenance will arrive at the scene at the time agreed by both parties, with complete records of maintenance, maintenance and return visit;

10, according to the owner's demand, provide special services and agency services other than the property service contract, and publicize the service items and charging prices. The price of special services required by the owner shall be agreed by both parties;

1 1. According to relevant regulations and contractual stipulations, announce the contents of property services, charging standards and income and expenditure of property services funds;

12, standardize the use of housing special maintenance funds according to the contract;

13. solicit the opinions of the owners on property services at least once a year;

14. Organize owners to participate in community activities to enrich spiritual and civilized life.

Second, the public facilities and equipment operation and maintenance

* * * The public facilities in the community are well equipped and managed intelligently;

1, equipped with professional maintenance;

2, establish * * * facilities and equipment files, facilities and equipment operation, inspection, maintenance, maintenance and other records are complete;

3. The signs of public facilities and equipment are complete and standardized, and the responsible person is clear; Operation and maintenance personnel shall strictly implement the operation procedures and maintenance specifications of facilities and equipment; Facilities and equipment are operating normally;

4. Organize regular inspection of * * * facilities and equipment, and make inspection records. There are hidden dangers that need maintenance, and timely maintenance; If it belongs to the scope of major or medium repair, the maintenance plan shall be prepared in time during the warranty period and reported to the construction unit, and the maintenance shall be carried out in accordance with the preliminary property management contract of both parties. Outside the warranty period, the maintenance plan shall be prepared in time, reported to the owners' congress or the owners' committee, and organized for maintenance or renovation according to the decision of the owners' congress;

5. There are elevator operation management systems and emergency plans to ensure the normal operation of manned elevators for 24 hours;

6. Manage the fire-fighting facilities and equipment equipped in residential areas. Facilities and equipment are in good condition and can be used at any time. In order to ensure the smooth flow of fire exits, if fire exits are found to be occupied or blocked, they should be stopped and reported to relevant departments;

7. The computer room should be kept clean and ventilated, without running, running, dripping, leaking and rodent damage;

8. The roads in residential areas are smooth, and the traffic signs of main roads and parking lots are complete and standardized;

9, street lamps, corridor lights intact rate of not less than 95%;

10, facilities and equipment that are easy to endanger personal safety have obvious warning signs and preventive measures; There are emergency plans for all kinds of sudden failures that may occur.

III. Maintenance and Management of * * * Accessories

1, daily management and maintenance of * * * parts of the house, with complete maintenance records and maintenance records;

2. According to the actual service life of the house, regularly check the usage of the * * * parts of the house. In need of maintenance, it should be repaired in time. If it falls within the scope of minor repairs, it shall be repaired in time. Belonging to the scope of major repairs, it should be reported to the construction unit for maintenance according to the "Early Property Management Contract" of both parties. Outside the warranty period, the maintenance plan shall be prepared in time, reported to the owners' congress or the owners' committee, and organized for maintenance or renovation according to the decision of the owners' congress;

3. The high-rise residence should check the intercom door of the residence once a day, and maintain it in time when problems are found (contact the supplier to assist in maintenance in time as agreed with the supplier);

4. Check doors, stairs, windows, glass, etc. Check the residential houses once a day, make inspection records and maintain them in time;

5, in accordance with the relevant provisions of the residential decoration management and the requirements of the owners' convention (temporary owners' convention), establish and improve the residential decoration management system. Before renovation, review the renovation plan of the owner (user) in accordance with the regulations, and inform the decorator of the prohibited behaviors and precautions related to renovation;

6, patrol the decoration construction site once a day, found that affect the appearance of the house, endanger the safety of the building structure and the demolition of pipelines and other phenomena that harm the public interest, promptly dissuade and report to the owners' committee and relevant departments;

7, in violation of the planning of unauthorized construction and unauthorized change of housing use behavior in a timely manner to discourage, and report to the owners' committee and relevant departments;

8. The main entrances and exits of the community are equipped with a schematic plan of the community, and the main intersections are equipped with road signs. All groups, buildings and units (doors), households and public facilities and venues have obvious signs.

Fourth, help maintain public order.

1, the main entrance and exit of the community is on duty 24 hours, of which 12 hours;

2 provide 24-hour service in residential areas, and inspect key areas and key parts at least once every hour;

3, equipped with safety monitoring facilities, 24-hour monitoring. The monitoring data shall be kept for not less than 30 days;

4. Implement license plate and card management for vehicles entering and leaving the community, and guide vehicles to pass and park in an orderly manner (unless otherwise agreed by both parties);

5. Implement temporary pass management for the decoration and construction laborers entering and leaving the community;

6. Timely stop unauthorized construction, setting up stalls and dislocation of commercial outlets in residential areas, and report to relevant departments;

7. If there are emergency plans for emergencies such as fire fighting and public security, report the incidents to the owners' committee and relevant departments in time, and assist in taking corresponding measures.

Verb (abbreviation for verb) cleaning service

1. Carry out daily cleaning of trash cans and garbage bins located in residential areas, and keep the surrounding areas clean;

2. Clean the roads, squares, parking lots, green spaces and other public places in the residential area once a day, and keep them clean all day;

3, corridor cleaning once a day, stair handrail cleaning once a day. * * * Parts doors and windows should be cleaned once a month;

4, timely remove road water, snow;

5. Keep street lamps and corridor lamps clean and effective;

6. Keep the garden landscape, architectural sketches, various decorations and fitness equipment in the residential area clean, ornamental and functional;

7. * * * Check rainwater, sewage, wells and septic tanks once a month, and clean them up in time according to the inspection;

8, according to the climate and the actual situation of regular disinfection and pest control. Disinfect and kill insects twice a month in summer;

9. The lobby and elevator waiting hall on the first floor of high-rise residential buildings shall be cleaned once a day, and the elevator car wall shall be cleaned once a day, and the elevator car floor shall be kept clean;

10, the * * * hall of a first-floor high-rise residential building, and the elevator waiting hall is provided with a shell box;

1 1, health and cleaning shall be supervised and inspected by designated personnel, and problems shall be handled in time when found.

Six, greening maintenance management

The green coverage rate of residential areas meets the planning requirements;

1, there are perfect greening maintenance measures, and professionals implement greening maintenance management;

2, the lawn grows well, regular pruning, replanting, replanting, lawn without weeds and debris;

3, flowers, hedges, trees should be according to their varieties and growth, regular pruning and shaping, keep the ornamental effect;

4. Regularly organize watering, fertilization, loosening soil and spraying drugs to prevent waterlogging, cold and pests;

5. Large-scale activities and major festivals are decorated according to the seasons to beautify the environment and increase the atmosphere.

At the same time, the standard has made the following provisions:

Basic requirements: according to the qualification, management level and service level of the property management unit, * * * is divided into five grades, and the charging amount is 0.08-0.04 yuan/square meter from high to low? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

Operation and maintenance of public facilities and equipment: * * is divided into five grades according to the perfection, scientific and technological level and maintenance level of public facilities in the community, and the charging amount is 0.30-0. 10 yuan/square meter from high to low? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

* * * Maintenance and management of waste parts: According to the daily management and maintenance of waste parts, * * * is divided into five grades, and the charging amount is 0. 12-0.05 yuan /m2? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

Help maintain public order: according to the degree of public security and the level of handling emergencies, public security is divided into five levels, and the amount of fees from high to low is 0.2 1-0.05 yuan/square meter? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

Green maintenance management: On the premise that the green coverage rate of the residential area meets the planning requirements, from the perspective of green maintenance measures and effects, * * * is divided into five grades, and the charging amount is 0. 15-0.04 yuan/square meter from high to low? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

Cleaning service: according to the cleaning level and daily cleaning ability of the community, * * * is divided into five levels, and the charging amount is 0.20-0.06 yuan/square meter from high to low? Month, at the same time, it can fluctuate by 20% according to the specific community situation.

To sum up, the property fee of Aoyuan is determined as follows:

0.08+0.30+0.12+0.21+0.15+0.20 =1.06+(1.06 * 20%) =/kloc. moon

This is the planning, and the fees are charged according to the planning of the first-level residential area.