Is the property customer service the same as the property customer service housekeeper?

Property customer service is the same as property customer service housekeeper.

There are many kinds of property customer service, including residential property, office property and industrial park property. In contrast, the customer service of office property is better, the work content is easier, similar to administrative work, but more hands and less brains, if young. You can try.

The threshold is not high, but if you want to do well, you still need to accumulate experience seriously, and you can also learn a lot about dealing with people and speaking style. Residential property is the place with the most complaints, because it is the owner's own house, and the problem is urgent and easy to get angry, but you should exercise more.

Property customer service work content:

1, responsible for the check-in and decoration procedures of residents, reception, order arrangement, tracking and return visit for the maintenance of residents' houses and facilities and public facilities.

2. Responsible for handling household complaints and daily household contact, communication and coordination.

3. According to the charging standards and relevant management regulations published by the Municipal Price Bureau, timely notify the owners and users to collect and collect relevant property management fees, and publish the income and expenditure according to the relevant data provided by the planning and financial departments.

4. Responsible for the management of internal administrative affairs and documents in the management office.

5, under the guidance of the company's functional departments, to carry out various paid services.