Which department does the property not serve as a complaint

Which department does the property not serve as a complaint

If you encounter property inaction, you can complain to the local real estate administrative department or the property management association. Specific complaints can be made in writing or orally, and relevant evidence and materials can be provided.

You can complain to the housing management department or the real estate administrative department of the local people's government at or above the county level.

To sum up:

If the realty service enterprise fails to perform or fails to fully perform the maintenance, conservation, management and repair obligations agreed in the realty service contract or determined by laws, regulations and relevant industry norms, the owners or users have the right to require the realty service enterprise to continue to perform, take remedial measures or compensate for losses. At the same time, you can also complain to the housing management department or the real estate administrative department of the local people's government at or above the county level.

Legal basis:

Article 35 of the Property Management Regulations stipulates that property service enterprises shall provide corresponding services in accordance with the provisions of the property service contract. The realty service enterprise fails to perform the realty service contract, causing personal and property safety damage to the owner, and shall bear corresponding legal responsibilities according to law.

Article 48 of the Property Management Regulations stipulates that the real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.