Detailed description (text) of the user manual and related contents of the user manual.

In order to build the community into a safe, civilized, clean, comfortable, beautiful and noble new residential community, create a warm, comfortable and safe indoor environment, give full play to the living function of the house, ensure the normal use of the house and prolong the service life, the Owner's Manual is specially formulated, and every owner must abide by the contents in the Owner's Manual.

The owner's manual is commonly known as the house instruction manual. With the professionalism of property services, the manual will be formulated by the property management company according to the property management statute and relevant government laws and regulations, as well as a detailed description of the property and the owner's services and services. Owners should have a basic understanding of its contents and better handle the home life of property, neighborhood and so on. Property companies should pay attention to the legality of the content when formulating the owners' code. Pay special attention to whether you have the right to punish.

property management

1) Administration Department

As a property manager, the management office implements property management in this residential area according to the entrusted property management contract. Management services include (within the community/building):

* Use, repair and maintenance of houses and public facilities.

* * * Public places are clean and hygienic.

* Vehicle driving and parking.

* public * * * order.

* Community cultural activities.

* Other property management matters agreed upon by the residential authorities and the entrusted management contract.

According to the relevant laws and regulations, combined with the actual situation, the management office formulated the measures for the property management of this residential area, charged management fees according to the entrusted management contract and relevant regulations, stopped acts that violated the property management regulations of residential areas, and chose a franchise company to undertake special business.

The management department aims at serving the owners, implements management and engages in business activities according to relevant laws and regulations and entrustment contracts, and accepts the supervision of the industry Committee and the owners.

2) Management personnel

All employees of this property provide property management services for this property, and it is absolutely not allowed to charge any extra fees to the business owners.

Use or goods, please business cooperation, in order to avoid unauthorized appointment of property managers in any private service, resulting in the negligence of employees' daily duties.

3) Owners Committee

In order to strengthen the democratic management of this property and implement the management mode of combining owner autonomy with professional services, according to

According to the property management regulations, this property is elected by the owners' meeting to form the owners' committee (hereinafter referred to as the industry committee). The industry committee represents the interests, demands and opinions of all owners, and assists the management office in its work. The articles of association and working rules of the industry committee shall be formulated by the industry committee and approved by the owners' meeting.

The owners' committee shall exercise the following duties

1. Convene and preside over the owners' meeting.

2. Deliberating and deciding on the use of residential maintenance funds and facilities special funds.

3. Select a property management company, and conclude, modify or terminate the entrusted management contract with it.

4. Review the annual management plan, supporting projects and major maintenance projects of the property management company.

5. Review the charging standard of management service fee.

6. Supervise the property management company's property management in residential areas.

The owners' committee shall perform the following obligations

Implement the decision of the owners' meeting.

Abide by and perform the entrusted property management contract.

Shall not engage in various investment and business activities.

Support and cooperate with the normal operation and management activities of property management companies.

The owners' committee decides the issue and adopts the principle that the minority is subordinate to the majority. The owners' congress and the owners' committee shall accept the guidance and supervision of the municipal and district real estate departments. The decisions of the owners' congress, the articles of association of the owners' committee or the decisions of the owners' committee shall not contravene the Constitution, laws, regulations and rules.

letter of admission

Property use and rights

The owner has the right to possess, use, benefit and dispose of the purchased property: the owner must use the property reasonably and exclusively according to the purpose stipulated in the property purchase contract, and shall not change the purpose and mode of use without authorization.

join a clique

When the business owner receives the notice of occupation and completes the corresponding procedures within a limited time, it is called occupation. Those who fail to go through the formalities within the time limit are also regarded as admission. The owner shall pay the property management service fee in full from the date of check-in.

3) Career information

When entering the profession, the business owner shall provide the following information:

Home entry: original and photocopy of occupancy notice, house purchase contract or mortgage contract, ID card and photocopy of family members, photos, designated bank passbook, etc.

Enterprise users: original and photocopy of occupancy notice, house purchase contract or mortgage contract, ID card and photocopy of legal representative and staff, photos, business license and photocopy, designated bank passbook, etc. In order to save business owners time and avoid running back and forth and waiting in line, please check carefully and bring all relevant information when you check in.

4) Building inspection

When the business owner moves in, the staff of the management office will accompany you to inspect the house according to the national acceptance standards and the house sales contract. If in doubt, please fill in the House Delivery Acceptance Sheet and return it to the management office so that the contractor can handle it as soon as possible. In general, the contractor will not accept the maintenance works reported after the warranty period.

5) Water meters and meters

The developer preset a complete water and electricity pipeline, and the owner only needs to check the readings of the water and electricity meter when he moves in.

6) If the gas service operator wants to apply for gas service, please call the gas group.

7) All telephone service units have laid telephone lines, and operators only need to call the telecom company to apply.

8) Cable TV operators who want to apply for cable TV should call the cable TV application hotline.

9) When the relocation business is ready to move, please inform the management office to make an appointment to use the elevator. During the handling process, please urge the porters to ensure that the public facilities are not damaged, otherwise the relevant operators must compensate the corresponding losses. After the treatment, you must clean up the scene yourself.

Decoration management

Decoration application;

All decoration and maintenance projects must comply with the relevant government regulations and the provisions of the owners' convention, submit the decoration project drawings to the management office, fill in the application form, and pay the corresponding deposit. Work shall not be started without written approval.

Construction unit:

Please choose a legal, effective and reliable decoration contractor, and provide relevant business licenses and technical qualifications. If the damage caused by decoration is ultimately borne by the owner.

Construction personnel in and out:

When the owner chooses the decoration contractor, the construction personnel are required to provide copies of ID cards, photos and other materials, and apply for temporary passes. Decoration personnel must bring a temporary pass to enter the community. For the sake of public safety and reducing external interference, the decoration contractor who is not employed by the owner and has not gone through the formalities with the management office can be refused to enter the community (building).

4) The doors and windows of the unit are unified and beautiful, and the management office is equipped with security doors and window grilles, which are manufactured and installed according to the design and requirements of the management office.

Interior decoration:

For interior decoration, we should ensure the safety of the building structure. Do not cut or open holes in the load-bearing wall. If you need to change the indoor walls and pipes, please list them in the decoration application to avoid the danger caused by dismantling or changing the structure.

In order to maintain the overall appearance of the building, business owners are not allowed to change or add security nets, awnings, skylines, clothes hangers or all buildings extending outdoors.

Decoration garbage:

Please pile up the decoration garbage at the time and place designated by the management office and transport it to the dumping place designated by the government in time. Please don't leave garbage in public places, otherwise the responsibility and expenses will be borne by the business owner.

Renovation cycle and time:

The longest renovation period shall not exceed three months.

(The above answers were published on 20 13-05-24. Please refer to the actual situation for the current purchase policy. )

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