You must know these things about residential property.

We live in our own house, and every day we deal with the property companies in the community. We have to pay the property management fee. They ensure that our life is comfortable and safe. Although we meet every day, sometimes strangers who are familiar with the property may not know some necessary property knowledge.

What can the property guarantee us?

1, cleaner environment, perfect greening and fresh air. Public health can be maintained and cleaned regularly.

2. Security issues are more reassuring. Strangers will not easily enter and exit, and the control of traffic in the community will make the community different from ordinary parks.

3. Make your life more convenient. The elevator is broken, someone comes to repair it, and the door lock can't be opened by a phone. As long as it is a problem encountered in life, it can be properly solved through the property.

Several problems about property

We paid the parking fee. What is the responsibility of the property?

The responsibilities of the parking management unit are: to ensure that the owner has a parking space; Responsible for diverting traffic in the community; The property parking fee is limited to the use rent of the parking lot, excluding the vehicle storage fee, that is, the two parties only constitute a parking space lease relationship, not a vehicle storage relationship. The owner should take good care of the vehicle.

What are the illegal acts of owners and users in the process of housing use and decoration, and what economic responsibilities should they bear?

When using the property, especially when decorating the house, the owner shall abide by the relevant regulations on the management of house decoration and inform the property management company in advance. Owners and users who commit one of the following acts and cause losses to others shall bear economic responsibilities:

1), damage the load-bearing structure of the house and damage the appearance of the house;

2) Occupy or damage the * * * parts and * * * equipment of the house;

(3) Building buildings and structures on patios, courtyards, platforms, roofs, roads or other sites;

4), occupation of green space, destruction of green space;

(five) set up stalls, bazaars;

6), littering, sundry;

7) Posting, scribbling and depicting on buildings and structures;

8) Emission of toxic and harmful substances or noise exceeding the prescribed standards;

9) Other acts prohibited by laws and regulations.

Property and owners should understand each other, fulfill their obligations and maintain the beautiful environment of the community.

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Myth 1: No living, no decoration, no property fee.

Positive Solution: When the developer informs the owner of the house that meets the delivery conditions according to the time agreed in the contract, legally speaking, the ownership of the house has been handed over from the developer to the owner, and the property management company has provided public property management services for the house (such as facilities and equipment maintenance, cleaning and greening, etc.). ). Therefore, whether you don't decorate the house after receiving it or you don't move in after decorating it, you have to pay the property fee.

Myth 2: Calculate the property fee from the specific check-in time.

Positive solution: if the house is closed on the agreed date, it will be counted from the date of closing the house; If the formalities for closing the house are not delayed according to the agreed date, the property management fee will be charged from the month following the delivery time indicated in the Notice of Closing the House issued by the developer to the owner.

Misunderstanding 3: Do not sign the property contract and pay the property fee.

Positive solution: According to the relevant provisions of the property management regulations, after the owners' committee is established according to law, the property management contract signed by the owners' committee and the property management company is binding on all owners. The owners' committee has not signed a written property service contract with the property company, but the owners actually accept the property service, and the owners shall pay the corresponding fees to the property company according to the actual service price.

Myth 4: If you are not satisfied with the property service, you will not pay the property fee.

Positive Solution: The service provided by the property management company can't meet the standard agreed in the contract, that is, the service quality is not in place. The service quality of residential property shall be subject to the supervision of the owners' committee. If the service quality does not match the charging price, you can directly negotiate with the property management company through the owners' committee, or even hire other property management companies to manage the community according to the contract.

Myth 5: The home is stolen and flooded, and the property fee is not paid.

Positive solution: Article 47 of the Regulations on Property Management: Property management enterprises shall assist in the safety work within the property management area. The service content of the Public Security Order Maintenance Department does not include the order maintenance of residents' indoor properties. The order maintenance fee charged by the property company is only used to maintain the public order and daily patrol of the community, not to manage the specific people, money and things in the community. As long as the service of the order maintainer meets the specified requirements, the property company has no legal responsibility.

Myth 6: There are problems left over from the quality of the house. If you don't understand, you will never be able to pay the property fee.

Positive solution: The problems left over from development are between the owner and the construction unit, while the property fee is a legal issue between the owner and the property management company. The two cannot be confused. The owner's refusal to pay the property fee is a violation of the property service contract and should bear the liability for breach of contract. For the problems left over from development, the owner should negotiate with the construction unit or solve them through the property company.

Myth 7: The property management company didn't serve my family and didn't pay the property fee.

Positive solution: first of all, let's make it clear here. What are the contents of property fees: the salary of management service personnel, social insurance and welfare fees drawn according to regulations, etc. Daily operation and maintenance expenses of * * parts of the property and * * facilities and equipment; Cleaning and sanitation expenses in the property management area; Maintenance cost of greening in the property management area; The maintenance cost of regional order in property management; Office expenses of the property company; Depreciation of fixed assets of property management enterprises; * * * Property part, * * * facilities and equipment and public liability insurance fees; Other expenses agreed by the owner.

(The above answers were published on 2017-01-16. Please refer to the actual situation for the current purchase policy. )

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