Job Recruitment Website - Property management - 5 property work plan and summary template
5 property work plan and summary template
Property work plan and summary 1 Property management is generally divided into early intervention, takeover acceptance management, owner occupancy management, safety management, fire management, clean and green management, housing and * * * facilities management, financial management, quality management, human resources management, etc. In practice, we will focus on the implementation step by step according to the characteristics of each stage.
First, the specific work plan for early intervention:
1, check whether the supporting facilities are perfect, such as cleaning service room, garbage room, parking lot, bicycle garage, water boiler (room), smoking area and other service facilities; In addition, logistics facilities such as buildings, warehouses, dressing rooms, engineering workshops, duty rooms, etc. Property management company;
2, check the design of water and electricity supply capacity and energy cost calculation. According to the functional requirements of _ _ _ _, and considering the equipment used by different owners (tenants) and their development needs, audit the hydropower, especially the regional power supply capacity.
3. Check whether the equipment layout of safety monitoring system and fire fighting system is reasonable and practical, and whether there are dead ends.
4. Check whether the matching of mechanical and electrical equipment is reasonable.
5. Collect and arrange contract documents and technical files.
6. Draft the property management entrustment contract and sign it with the developer;
7. Negotiate with the developer to formulate the management and maintenance convention, and report to the Municipal Real Estate Bureau for approval and filing;
8. Formulate the post setting and staffing of property management, and list the personnel arrival schedule;
9. Prepare and summarize the purchasing lists of various departments (office furniture, equipment and supplies, engineering tools and materials, cleaning machines and supplies, work clothes and lockers, security equipment and supplies, printed materials, signs, etc.). ).
10. Prepare the start-up expenses budget according to the official management plan, salary and welfare, office expenses and purchase list in the early stage, and report it to the developer for approval and implementation;
1 1. According to the specific situation and the service demand forecast of the owners and tenants, prepare the property management fee budget and determine the monthly management fee per square meter of the building; According to the equipment situation and the use function requirements of the owner, formulate the energy cost measurement and allocation scheme and principle; Determine the service items and various charging standards;
12, handle the handover procedures with the developer (including the handover of fire safety responsibilities); The handover content should have the following points:
● List/address and zip code of property owners/business households.
● Drawings and equipment operation manuals
● Training of suppliers/contractors
● License certificate or license issued by the government and industry authorities.
● Key
● Special tools and spare parts
● Time limit for confirmation and resolution of remaining problems.
● Warranty arrangement (telephone contact list)
● Electricity, water and gas meter reading confirmation.
● Assets/materials/tools
● Problems
● The cause of the problem
● Consequences that have been or will be caused.
● Solution suggestions (time, cost and related impacts; Thoroughly solve, improve and make up management measures)
● Time limit requirements
13. Establish main systems and working procedures: public system, post responsibilities of employees, personnel system, financial system and important customer service procedures;
14, design, printing and use of corresponding documents and forms;
15. Assist the developer to handle the owner's check-in procedures; Handle the check-in procedures of the owners and tenants.
Second, the main service quality standards in the early stage
(1) Basic requirements
1, Pre-service signed a standardized property service contract with the developer to clarify the rights and obligations of both parties.
2. When undertaking the project, carefully check the public parts and public facilities, and go through the acceptance formalities.
3, management personnel, professional operators in accordance with the relevant provisions of the state to obtain property management professional qualification certificate or post certificate.
4, a sound property management plan, quality management, financial management, file management and other sound systems.
5, management service personnel wear signs, code of conduct, active and enthusiastic service.
6. According to the owner's demand, provide special services and agency services other than the property service contract, and publicize the service items and charging standards.
7. Standardize the use of residential special maintenance funds in accordance with the contract.
(2), housing management
1, daily management and maintenance of public parts of the house, with complete maintenance records and maintenance records.
2. According to the actual service life of the house, check the usage of the * * * part of the house. If maintenance is needed, it belongs to the scope of minor repairs, and timely repair will be organized; Belonging to the scope of large and medium repair, it shall timely prepare the maintenance plan and the use plan of special maintenance funds for residential buildings, and make reports and suggestions to the developers, and organize maintenance according to the owner's decision.
3, weekly patrol 1 time, doors, windows, glass, etc. Housing units, stairs and other * * * parts, and regular maintenance.
4, in accordance with the relevant provisions of the decoration management and the requirements of the owners' convention, establish a perfect decoration management system. Before decoration, the owner's (user's) decoration scheme should be reviewed in accordance with the regulations, and the decorator should be informed of the prohibited behaviors and precautions related to decoration. Patrol the decoration construction site every two days, and if it is found that it affects the appearance of the house, endangers the structural safety of the house, removes or alters the pipeline, etc., it will be discouraged in time and reported to the relevant competent department.
5, in violation of the planning of unauthorized construction and unauthorized change of housing use behavior in a timely manner to discourage, and report to the relevant competent authorities.
(3), * * * and facilities and equipment maintenance
Daily management and maintenance of facilities and equipment used in 1, * * * (except those that should be handled by professional departments according to law).
2. Announce the 24-hour service telephone number. Arrive at the site within 30 minutes of urgent repair, and have maintenance records.
3, establish * * * facilities and equipment files (equipment account), facilities and equipment operation, maintenance and other records are complete.
4, facilities and equipment signs are complete, standardized, and the responsible person is clear; Operation and maintenance personnel shall strictly implement the operation procedures and maintenance specifications of facilities and equipment; Facilities and equipment are operating normally.
5, the * * * with facilities and equipment regularly organize inspection, make inspection records. Need to repair, belong to the scope of minor repairs, timely repair; If it falls within the scope of major or medium repair or needs renovation, it shall timely prepare plans for maintenance, renovation and renewal and plans for the use of special housing maintenance funds, and submit reports and suggestions to the developers, and organize maintenance or renovation according to the decision of the construction party.
6, fire control facilities and equipment in good condition, can be enabled at any time; The fire escape is unblocked and the equipment room is kept clean and tidy.
7, corridor lights intact rate of not less than 85%, found that the lamp broken timely maintenance.
8. Manage public facilities, such as public toilets, power distribution rooms, street lamps, drainage and sewage pipes, septic tanks, roads, parking lots, public places, etc., without changing their functions.
9, power distribution cabinets, air conditioners and other equipment to do a good job of operation and maintenance records, regular inspection.
10, equipment valves and pipelines are free from running, leaking, dripping and leaking, the drainage system is unblocked, and there is no water accumulation on roads in flood season.
(4) Maintenance of public order
1, 7:00- 19:00 at the north entrance of the community; Security guards are on duty at the high-rise entrance and exit and the south entrance 24 hours a day.
2. Check the key areas and key components at least every 3 hours 1 time.
3. Vehicles are parked in an orderly manner. The entrance and exit channels of the community are clear. Command and manage vehicles in and out in an orderly and polite manner to facilitate traffic.
4. Designate parking places for motorcycles and bicycles, and park them in an orderly manner.
5. There are emergency plans for emergencies such as fire fighting, public security and public health. Report the incident to relevant departments in time and assist in taking corresponding measures.
6. There are obvious warning signs and preventive measures for facilities and equipment that may endanger personal safety, and there are emergency plans for all kinds of sudden equipment failures that may occur.
7. The whole community shall conduct 24-hour mobile patrol and electronic patrol at night.
(5) Cleaning service
1, daily garbage removal 1 time.
2. Clean public places twice a day, entrances and exits and corridors/kloc-0 times a day, glass used by * * */kloc-0 times a month, corridor lights/kloc-0 times a quarter, and electric meter boxes, stair handrails, fire boxes, mailboxes and other equipment are wiped once a week to ensure that there is no sanitary corner.
3. The public rainwater and sewage pipes in the residential area are dredged every two years 1 time, and the rainwater and sewage wells are inspected every six months 1 time, and cleaned in time according to the inspection; Septic tanks shall be inspected quarterly 1 time and cleaned twice a year. If any abnormality is found, it should be cleaned up in time.
4, do seven clean, six no .. Seven clean: clean the road, clean the roadside, clean the sidewalk, clean the rainwater (sewage) wellhead, clean the tree roots, clean the lamppost, and clean the wall roots; Six noes: no garbage and dirt, no animal manure, no masonry, no paper scraps, no obvious floating soil and no sewage and dirt.
5, according to the actual situation on a regular basis for disinfection and pest control.
(6), greening services
1, water the green land regularly every day, turn over the soil regularly, plant turf vegetation, remove weeds in time, and create a beautiful environment in the community. Responsible for all greening flowers and trees in the community, and the survival rate should reach over 95%.
2. Ensure that all greening facilities in the community are in good condition, manage the greening areas in the community (watering, pruning, shaping and maintenance), and stop all behaviors that damage greening.
3. Responsible for cleaning and cleaning the greening area of residential areas, and timely dispose of garbage.
4, male * * * hall linen lick green all the year round, regular watering, pruning, fertilization, pest control and maintenance.
(7) Sending and receiving services
1, newspapers, magazines and letters are distributed accurately and timely.
2. All kinds of express delivery, registered letters and important documents. Should be registered in detail, accurate and timely distribution, there can be no mistakes and omissions. Property staffing, training and management
Property Work Plan and Summary 2 Under the correct leadership of the general manager's office, the property department adheres to the spirit of "pragmatic innovation, pioneering and enterprising" and emphasizes "deep service and advanced management", and all management work is carried out normally and orderly. Over the past six months, the property management department has been supported by various brother departments, and with the joint efforts of all the staff of the property management department, it has further developed smoothly. It is embodied in the following aspects:
Main tasks completed in the first half of the year:
Strengthen the construction of the security team and establish a good image of the security team.
In the first half of this year, combined with the actual work of security guards, the property department emphasized the need to focus on "external image and internal quality" and formulated an effective management system and code of conduct, which was constantly summarized and improved in actual operation, so that security work gradually embarked on a standardized and procedural development track. Started to grasp gfd as a security guard, with standardized operation and strict discipline, which greatly improved the mental outlook of security guards; Secondly, we should strengthen military physical training. Starting from practice, gymnastics should be standardized and trained twice a week, which can not only exercise and enhance physical fitness, but also deter bad guys, boost morale and show the spirit of safety. The third is to guide and improve the internal management of the security dormitory, requiring security guards to keep the dormitory clean, hygienic and unified, manage it according to paramilitary standards, and take effective measures to greatly reduce the disadvantages of water and electricity waste and equipment damage in the past;
Strengthen the guidance of greening, cleaning and electromechanical work.
1. It is required to operate according to the service standards for operators, and supervise relevant personnel to implement some measures such as irregular and random sampling on cleaning and greening, so as to make the cleaning and greening level of Provence reach a new level;
2, according to the current ` cleaning and greening work procedures, put forward improvement suggestions and give guidance. Make it more reasonable and standardized;
3, combined with the actual, formulate related equipment operation management, operation process and maintenance system, standardize the management of property equipment. Organize regular maintenance training of mechanical and electrical equipment and facilities, and comment on the maintenance and standard records of mechanical and electrical facilities, so that mechanical and electrical personnel can better understand the operation method of T post, effectively maintain the mechanical and electrical equipment and facilities of the previous property, and ensure the normal operation of mechanical and electrical equipment.
Carry out on-the-job training to improve team quality
In order to continuously improve the quality and working ability of employees, the property management department trains new employees and on-the-job employees in stages by strengthening the employee training plan. During the training, security guards, green chemists, administrators and mechanical electricians were also organized to conduct post knowledge tests, which achieved good learning results.
Strengthen the construction of spiritual civilization and promote the development of all work.
1. Registered xx Branch of xx Property Management Co., Ltd. at the beginning of the year and successfully won the bid.
This bid section undertakes the property management of xx project. Improve the property management system, so that the work of this department can be carried out in an orderly manner and improve our management level. 2. Actively cooperate with real estate companies to carry out various active community cultures and real estate exhibition and promotion activities held at various stages.
3, hold safety drills, create a good external environment, fully highlight the new service of xx property management.
Advantages, a lot of work has been done in brand communication.
working face
In the work plan for the second half of the year, the property management department took the first phase of house delivery as an opportunity to build a property management brand with xx characteristics from the aspects of full participation in quality management, comprehensive improvement of service level, standardization of the front and back links of property management, improvement of personnel supplementary resources, and business planning of property enterprises.
Looking back on the work in the first half of the year, we encountered many difficulties. In the face of these difficulties, we also show that we are not very predictable about emergencies and pay insufficient attention to details when dealing with specific affairs. In the second half of the year and in the future, the work requirements will be higher and more difficult, which puts new and higher requirements on our work. We must face up to the reality and admit the difficulties, but we are not afraid of them. We will face up to the difficulties and do a good job. Specifically, it is to achieve "three re-innovations" and "two big improvements" and finally achieve "three aspects of satisfaction". That is, innovate again in concept, work quality and work method; Great improvement in work performance and self-image; Finally, we can satisfy the company leaders, the owners and the employees. In the future work, we will conscientiously sum up the experience and lessons, find the reasons from ourselves, strengthen the construction of management team and staff team, continuously improve the management level and staff quality, and build the property management department into an excellent team with strong comprehensive ability and high management level.
Property Work Plan and Summary Chapter III The busy xx year is coming to an end. Looking back on the work of the customer service department in the past year, I was deeply touched. Over the past year, with the care and support of leaders at all levels of the company and the active efforts of all employees in the customer service department, the customer service department has gradually matured in the process of discovery, solution and summary, and achieved certain results.
First, improve the service quality and standardize the front desk service.
Since our department put forward the working policy of "first inquiry responsibility system" in xx, xx has fully implemented this policy for one year. No matter what problems you encounter in your daily work, you can be responsible for the end without shirking. Whether it belongs to this position or not, we must follow up and implement it, ensure the continuity of all the work of the company, make the work in a benign state, and greatly improve our work efficiency and service quality.
While implementing the policy of "first inquiry responsibility system", we trained the front desk in X, mainly focusing on the front desk service standards, terminology of front desk service standards, etiquette, manners, etiquette of seeing off guests, etiquette of answering phones, manners and behaviors, and terminology of front desk handling business. After the training, a written test and daily inspection will be conducted, and service slogans such as "Smile, Greetings and Norms" will be put forward at the front desk every week. We reward and punish according to the usual results until the end of the month, which greatly improved the service at the front desk and was recognized by the majority of owners.
Two, standardize the service process, property management towards specialization
With the promulgation and implementation of the new Property Management Regulations and the improvement of other relevant laws and regulations, people have higher and higher requirements for property management companies. Property management is no longer satisfied with the status quo of walking on the edge, but moving towards specialization, proceduralization and standardization. In the daily management of the park, we should strictly check and strengthen inspections, and find illegal operation and transformation in the park. From the perspective of management services, we advised in good faith and stopped it in time, and communicated with the company's legal adviser to formulate corresponding rectification measures, such as building a small attic privately and installing an outer balcony cover. Once found, we immediately issued a rectification notice and ordered it to be rectified immediately.
Third, change functions and establish a royalty system.
In the past, the customer service department did not pay enough attention to the charging work, and there was no full-time charging staff. Building managers charge part-time jobs only on Saturday and Sunday, which leads to building managers putting inspection first and charging second. As a result, the building manager has no pressure, and it is the same whether he receives more or less, even whether he receives it or not, which seriously affects the charging rate. Therefore, from the second quarter of this year, the reform began, with the abolition of building managers, the establishment of full-time toll collectors, the direct link between wages and charging rates, the establishment of incentive mechanisms, and the dismissal of' building managers' who did not adapt to the reform. Recruiting full-time toll collectors has been proved to be effective through reform.
Fourth, strengthen training and improve business level.
Property management industry is an industry with imperfect legal system, involving a wide range. Professional knowledge is very important for property management personnel. However, the theory of property management is still immature and lacks practical experience. The market environment is gradually formed, and it will take a long time to get on the right track. These objective conditions determine that our employees need to keep learning the laws, regulations and trends of this industry, which is very beneficial to do our work well.
Customer service department is the most direct and frequent department dealing with owners, and the quality of employees represents the image of the enterprise, so we have been constantly doing a good job in employee training to improve our overall service level. The main contents of our training are:
(1) Conduct etiquette training and standardize gfd.
A good image gives people a pleasing sense of purpose. Property management is first and foremost a service industry. When receiving the owner's visit, we are warm and thoughtful, smiling and friendly, so that even if the owner comes with emotion, our thoughtful service will be reduced, so as to solve the owner's problems. In this regard, manager Chen specializes in professional training for all employees in the department, which is completely hotel-style service standards to require employees. If the receptionist answers the phone, she must pick it up within three rings. The first sentence is "Hello", Tianyuan Property is at your service at any time. The receptionist must stand up and serve. Whether the company leader or the owner passes by the front desk, they should say hello. This enhances the image of the customer service department, and also enhances the image of the entire property management company to a certain extent, highlighting the service nature of the property management company.
Verb (abbreviation for verb) Customer Service Department 20xx Work Plan
First, follow up the situation reflected by the owner in the satisfaction survey of xx, so as to improve the charging rate of xx.
Two, continue to standardize the work process, earnestly implement the responsibilities of each position.
Third, implement the "Basic Code of Conduct for Employees" to improve the quality and service level of employees.
Four, according to the company's requirements, within xx years to the customer service staff professional quality and professional knowledge training, timely assessment.
Five, continue to implement the current property fee collection mechanism, and constantly improve in practical work.
Sixth, complete the maintenance of xx balcony.
Property Work Plan and Summary Chapter IV Now 20xx has passed, and the summary of 20xx is as follows.
A clear purpose and correct attitude is an important part of cleaning work, which is the basic condition of cleaning work.
Although I have been cleaning for more than a year, I regard the work of cleaning staff as a sacred job in my heart. Only when I do a good job, reassure the leaders and get the approval of my colleagues, can I be practical in my heart. Although my work is simple and repeated every year, every month and every day, it is not easy to do it well. Because there is only one purpose in my heart: to create a good learning and living environment for the owners is the glory of our cleaning staff and my own job. Although I repeat my work every day, I am never careless or go through the motions. I insist on being serious and responsible for my work every day. I arrive at my work place on time at 6 o'clock every morning and start a new day's work. First, mop the stairs from the first floor to the third floor one by one. The cleanliness of the corridor is very important, which reflects the overall health of a building. Therefore, every day when I work, I clean the stairs without affecting them, so that the corridor can be kept bright and clean, and the ground can be free of sundries and sputum stains. At this time, my heart is also very comfortable. Of course, this good environment is obtained by careful cleaning at ordinary times. Let's have a good mood every day. The owners are very happy and recognized.
Second, persevere, do one thing and love one thing, and add luster to the honor of xx.
I am strict with myself and try not to add any trouble to my work. Cleaning work will directly reflect our cultural quality and self-cultivation, and also reflect the degree of civilization of a nation and a country, with great responsibility. Since such an important task is given to us, besides trusting us, the more important reason is that I have a correct attitude towards cleaning work, love my job and can do my job well. Mainly responsible for cleaning work. Although I am only a sanitation worker, I have won the respect of the owners through my efforts. Cleaning is a tedious job, and it may be messy after cleaning, but I am not afraid of trouble, hard work and hard work. I will conveniently wipe the stair handrails of all corridors every day to keep them clean every day, and at the same time, I will always pay attention to cleaning key parts, maintain a good sanitary environment, and give everyone a comfortable mood.
Three, unity and cooperation, so that all work to a higher level, and then to a new level.
Although I am an old cleaner, I am confident. I don't feel inferior to others. We just have different division of labor. It's a pity that the big family of society has left everyone. In my cleaning work and life, I realized that if you want others to respect you, you must first learn to respect others. I respect everyone in the building and try my best not to conflict with the owner's living time, so make way for time. When the owners occasionally have some problems, don't blame them and keep quiet.
Of course, I also have some shortcomings. In view of the shortcomings, I will improve from the following aspects.
1, strengthen communication and interaction with cleaning staff, set an example and carry forward the spirit of unity and cooperation to do a good job every day. Stabilize the mood of cleaning staff and maintain a high degree of work enthusiasm.
2. Strengthen the deficiencies in self-management and learn ways and means of property management from all aspects.
3. Fully analyze and plan the cleaning work together with the leader. And according to the particularity of this community to develop more detailed cleaning service requirements and standards.
Finally, I hope our company can go further and longer, gain the trust of more owners, attract more useful talents, develop stronger and better, and let every company employee and community owner live and work in a beautiful, clean, safe and tasteful environment.
Looking back on 20xx, although I have made some achievements and been recognized, I will guard against arrogance and rashness, work hard, do what I should do, always remember the purpose of serving wholeheartedly, and make better achievements in 20xx. I will always be keen on what I am doing and try to do it well.
Property work plan and summary 5 1. Consciously strengthen learning
It is my first contact with property management to adapt to work hard, and I don't know much about the duties and responsibilities of a comprehensive administrator. In order to adapt to the new work and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice and solve doubts, constantly sort out my working ideas and summarize my working methods, and now I am basically qualified for the job. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on post learning to improve, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I have never attended a meeting and have never been familiar with it. I gradually found out the basic situation in my work, found the breakthrough point, and grasped the key and difficult points of my work.
Second, focus on their jobs and earnestly perform their duties.
(1) Do financial work patiently and meticulously.
Since I took over the financial work of the management office for half a year, I have carefully checked the financial books in the first half of the year, sorted out the financial relations, strictly implemented the financial system, and made every account well, thus ensuring the annual balance of payments and the realization of profit targets.
First, do a good job of every incoming and outgoing account. For each incoming and outgoing account, I record it in different categories according to the financial classification rules and register it. At the same time, carefully check the bills and do a good job in bill management.
The second is to do a good job of monthly routine reconciliation. According to the financial system, I refined the income and expenditure of the month, prepared financial statements regularly, and reconciled them in time according to the company's requirements. There are no omissions or misstatements.
The third is to collect service fees in time. Combined with _ _, on the basis of further understanding and mastering the collection methods of service fee agreement, I carefully distinguish and collect and collect the service fee regularly according to the service fee agreed by Hongya Company, the owner and us. The service charge of _ _ has been paid in full. The fourth is to control the cost reasonably. Reasonable control of expenses is an important link to achieve profitability. I insist on starting from the interests of the company and assisting the director of the management office in charge of financial management. In the recurrent expenditure, strictly control procurement, consumption and supervision, prevent extravagance and waste, and put forward some reasonable suggestions.
(2) Take the initiative to do a good job in copywriting management.
I have been mainly engaged in office work for the past six months, and soon got used to the copy management of _ _, mainly in the following two aspects:
First, data input and file arrangement. For the information files and relevant meeting minutes involved in the management office, I carefully input and print, make forms and documents according to the work needs, and draft statements.
The second is file management. After arriving at the management office, the systematic and standardized classified management of archives is my routine work. I use the method of combining normal maintenance with regular centralized sorting to classify and file the files, and do a good job in the registration and management of the files in and out of the warehouse.
(3) Do a good job of greening and maintenance seriously and responsibly.
In January, I was in charge of the greening of the community. For me, this is the first time. Due to the lack of professional knowledge and management experience, there is a shortage of greening workers at present. Now it is summer, and the situation of greening work in residential areas is more severe. I have mainly done the following two aspects: First, do a good job in the daily maintenance of community greening. The second is to carefully check and accept the handover.
Three. Main experience and gains
After working in _ _ for half a year, I have completed some work and achieved necessary results. To sum up, I have the following experiences and gains:
(1) Only by putting yourself in a correct position and trying to get familiar with the basic business can we adapt to the new job as soon as possible.
(2) Only by actively integrating with the masses and handling the relations in all aspects can we continue to do a good job in the new environment.
(3) Only by adhering to the principle of implementing the system and carefully managing the financial accounts can we fulfill our financial responsibilities.
(D) Only by establishing a sense of service and strengthening communication and coordination can we do our job well.
Fourth, there are shortcomings.
Due to less work practice and lack of relevant work experience, the work of _ _ years has the following shortcomings:
(1) I don't know enough about the agreement materials of property management service fees, and my personality is that I don't know enough about some previous fees;
(2) The cost of dining in the canteen is relatively high, which is easy to grasp macroscopically and difficult to control microscopically;
(3) The greening work situation is grim, and the greening management of residential areas should be strengthened.
Verb (abbreviation for verb) What to do next?
In view of the shortcomings of _ _ _, in order to do a good job in the new year, we should highlight the following aspects:
(1) Do a good job in coordinating with Hongya Company and the owner to further straighten out the relationship;
(2) Strengthen the study and improvement of business knowledge, innovate working methods and improve work efficiency;
(3) Managing money and accounts, and controlling current account expenditures;
(4) Do everything possible to manage the canteen and handle the relationship between cost and food;
(5) Do a good job in greening and maintenance of residential areas.
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