Monthly Work Summary of Property Management Company

Monthly Work Summary of Property Management Company 1 The work of Property Management Department in August mainly includes:

1. Plan and organize a symposium on 20xx safe community construction, and listen to the ideas and arrangements of 20xx safe community construction reported by X community. Read out the work arrangement opinions of the service branch on the construction of 20xx safe communities and the assessment methods for the establishment of 20xx safe communities. The guiding ideology and work focus of security construction in 20xx are clarified, and X community is required to take security community construction as the starting point to further deepen community security management and property service management.

It is necessary to make full use of the effective carrier created by the safe community, realize the communication and integration with the property service management, and promote the progress and development of the overall community construction; It is necessary to give full play to the role of safe community construction in production and life, and create a "safe, healthy and harmonious" essential community. In the determination of safe community projects, we should combine the actual situation of the community and be close to the lives of residents, so as to achieve tangible results.

Two, strengthen the supervision of the community property management during the festival, and promote the environmental sanitation of the community during the festival.

Thirdly, according to the requirement of xx municipal government to collect garbage disposal fees according to water consumption, the self-consumption of Tang Qian and its two directly affiliated companies was investigated and analyzed.

Arrangements for September:

First, combined with the ideas and arrangements of the X community report at the symposium on safe community construction, we went deep into each community to conduct work inspection and guidance, and sorted out and evaluated the 20xx security projects in each community to ensure the effectiveness of the project construction.

Two, planning and organizing the property management work conference, straighten out the relationship between the superior and subordinate property management, strengthen property management, improve the service level of property management.

Three, combined with the new changes, to carry out the basic situation of property management research, to lay the foundation for the next step of residential property management.

The monthly work summary of the property management company is 20xx 1 1. For cleaning service co., Ltd., this is a pioneering and challenging month. Following the company's pace, under the correct guidance of the company's leaders and with the active cooperation of various departments of Mu Ye Company, we successfully completed the work tasks in the first half of the year in the spirit of honesty, enthusiasm, patience and meticulous service. 1 1 since winter, it has brought corresponding difficulties to our cleaning work, and we have made corresponding adjustments in antifreeze, waterproof, fire prevention and safety awareness. The work of June 1 1 is summarized as follows:

First, improve various rules and regulations and establish a brand-new internal management system.

Through the analysis and summary of the previous work, the managers of the property cleaning company have reached the understanding that improving the level of property services and expanding the scope of property services are the only way for the future sustainable development of the property cleaning company. To achieve this goal, improving the level of property management is the fundamental foundation. Therefore, it is necessary to establish and improve various rules and regulations and internal management mechanisms. In reality, the project management system is responsible at different levels: Wang Meng is the project manager of Sheng Yuan Plaza, who is fully responsible for all the work of Sheng Yuan Plaza, including order maintenance, cleaning, greening maintenance and engineering. Wang Yongmei is the foreman of the office building, assisting the project manager to complete other work besides his own work; This system clarifies the responsibilities, rights and interests in management work, so that the things that are managed are managed and the things that can be done well are done. All work is based on actual needs and aimed at solving problems, and all basic work is done in a down-to-earth manner. Therefore, based on the principle of seeking truth from facts, we have formulated a series of more than a dozen rules and regulations that meet the development needs of property cleaning companies, such as office personnel's post responsibilities, cleaning staff's post responsibilities, order maintainer's punishment management measures, order maintainer's post responsibilities, file management system, attendance system and employee training system, and on this basis, we have strengthened the inspection and implementation of various rules and regulations.

Second, the company is United and pragmatic, and its service awareness has improved significantly.

As a property cleaning company, we should constantly improve service awareness, service level and service quality, meet the needs of merchants and owners to the maximum extent, and steadily increase property income on this basis, so as to improve the economic benefits of enterprises and establish a good corporate image. Company leaders set an example, leading all employees to change their service concept, carry out theoretical study and strengthen business training, so that the service consciousness and their own quality from leading bodies to ordinary employees can be continuously improved. Leaders and managers at all levels of the company often go deep into the grassroots to do a lot of questions and answers, and the company has formed a United and pragmatic working atmosphere; Secondly, in order to improve the quality of property services, the property cleaning company has strengthened the consultation, collection and filing of all kinds of materials, and classified and filed them reasonably according to different forms and properties, which greatly facilitated the timely consultation and utilization of the required materials; Third, attach importance to participating in and carrying out various training activities. At the same time, according to the working characteristics and nature of various projects within the company, we will regularly or irregularly carry out business training such as fire protection knowledge, gfd, etiquette and property cleaning standards, and continuously improve the service awareness and professional quality of all employees; Fourth, pay close attention to the implementation of various rules and regulations, and promote the rapid and effective development of all work, especially in order to effectively implement the recently implemented employee commuting system and dressing the. We have made great efforts and managers have to accept the strict attendance system of the assessment department. After several months of implementation, the work style, quality, service awareness and level of all employees in the company have been significantly improved. Fifth, because of adhering to the working concept of "smile service", in practical work, we extensively collect the opinions put forward by the owners, and reasonable suggestions will be adopted and used after consultation by the company leaders. We will try our best to help the daily owners solve their difficulties, and finally the service work will focus on cleaning the details. We have dealt with this problem effectively. First of all, from the project manager, increase the intensity of inspections. According to the actual situation of the project site, the work is divided into "light, heavy, slow and urgent" work rules.

Third, energy conservation and consumption reduction, timely reporting, management benefits have been significantly improved.

The leaders of the property cleaning company clearly realize that it is necessary to strengthen the service consciousness of all staff, strengthen internal management, strengthen monitoring, save consumables, give play to the spirit of ownership, and be decisive and calm when things go wrong. The operation time of Sheng Yuan Plaza is short, and the owner's renovation workload is heavy, which virtually increases the workload. Only in this way can we reflect the importance of the cleaning company, and we should give timely feedback, report in time, solve problems on the spot, and report and solve problems that cannot be solved. Four. 65438+February Work objectives and plans for the current month.

1, the company has made adjustments in combination with the existing staffing. The year is good, and the occupancy rate of the square has increased. The original 24 cleaning staff were upgraded to 28, including A/B/C block 15, underground garage 3, ground square 3, garbage collection 1, podium 2, 1.

2, cleaning personnel, positions, positioning, workload, where there is a problem, where to deal with the problem, with reference to the company.

3, 65438+February, from the outside to the inside, from high to low, do a comprehensive assault cleaning work, paving the way for the arrival of 20xx, and the work objectives are mainly dead corners and details. Inform the owner of the sundries that have been put away by the owner. If it fails to be cleaned three times, the cleaning staff will clean it up (and notify the cleaning office). The company prepares emergency measures to deal with emergencies, some waterproof tools, snow removal equipment, etc.

In this work, we must have a strong sense of prevention, high efficiency, remarkable effect and clear purpose.

Monthly work summary of the property company 3 As a member of the property cleaning department, I have always been self-denying and dedicated, and maintained a very rigorous and serious attitude in my work. Although the cleaning work in the company is the lowest level work, I have no other ideas because of it. I have been working hard every day and everything, and I have never failed to live up to the expectations of our department. September has passed, and I also want to sum up this month's work and prepare for next month's school.

First, be strict with yourself and stay awake.

I have worked in the cleaning department for almost two years. These two years passed quickly, and I changed from my mother to my grandmother. After the child got married, I was more at ease to do my own thing. After coming to our cleaning department, I know what I can do and what I can do well. My position is very clear. In this month's work, I have been very strict with myself, adhere to principles, never touch discipline, and keep a certain degree of sobriety. I have never been perfunctory about the tasks assigned to me, and I have always been serious. I have finished every job and set my own standards, and achieved quite good results.

Second, actively cooperate and unite and cooperate.

As a cleaner, sometimes it is easy to have some differences with my colleagues, but I usually resolve these differences quickly. Sometimes the task boundary is not very clear, and there will be some disputes, but I am a person who can suffer. As long as it doesn't hurt my fundamental interests, I can generally tolerate it. So I think I have done a good job in uniting and cooperating with my colleagues. Maybe I did something wrong and didn't make people feel comfortable, but at work, I think I am making continuous progress and I have successfully completed every job and task.

Third, correct shortcomings and move forward.

During my work in September, I knew I had some shortcomings. For example, in the communication with colleagues, I am a stubborn person. Although I can tolerate some small things, if I encounter some big problems, I will definitely fight to the end. Actually, this is not a good solution. If you can forget something, don't forget it, which will make our collective better. I should pay more attention to some details in cleaning work. In fact, sanitation work is to pay attention to details, so in the future work, I will continue to learn from better people, do the details well, and live up to the encouragement and help of every leader!

Monthly Work Summary of Property Management Company 4 With the end of work in April, we are about to usher in May. In April's work, strictly implement the property management standards, strengthen the discipline control of foreign X personnel, and strictly clean the inside and outside of the community to ensure the safety of the owners of the community.

After the arrival of April, although the crisis has been gradually lifted, we still maintain a rigorous working attitude, do a good job in prevention and control, and prevent accidents. But in the face of the coming May, should we also? Get ready for May Day! The following is my summary of my work in April and my plan for future work:

Work in January and April

In the work in April, our work was basically normal. Every day, we insisted on doing a good job in the security and cleaning of the community and actively answered questions for the owners.

In addition, during April, due to seasonal reasons, the plants in the green belt and lawn were too lush, so we contacted the pruning staff in time to prune the green belt and trees in the community to ensure the beautification and cleanliness of the community.

Moreover, for the sake of health, we have been insisting on garbage classification, and we have also treated the garbage in the alleys and dead corners of the community and posted warnings.

During the period of Tomb-Sweeping Day in April, we actively issued a notice to remind owners of civilized sacrifices, and strengthened community inspections to prevent owners from abusing open flames. In our vigorous publicity and inspection, we successfully ensured the safety of the owners, and advocated the owners to make appropriate sacrifices, reducing unnecessary hidden dangers.

II. Work Plan and Arrangement in May

During May, the first thing to do is the May Day activities. In this year's May Day activities, we intend to actively invite owners to participate in the activities and prepare certain prizes according to the activity plan. In addition to enhancing the goodwill of the owners and us, this activity is also an opportunity to publicize our xx property.

After that, Mother's Day is coming. In the face of the arrival of the two festivals, we should make double preparations, prepare gifts for May Day activities and flowers for Mother's Day in advance, make preparations for purchasing within the guaranteed funds, and prepare the equipment needed for the activities.

In addition, we must do a good job in cleaning the community in May. Due to the arrival of the May Day holiday, the situation of owners staying in the community will be more intensive. Therefore, the work and management of employees should also be done well.

May is a month full of vigor and vitality, and it will also be a busy month for us. To this end, we must do a good job in management to ensure that the work service can satisfy the owners! Make further contributions to the progress of our xxx property!

Monthly work summary of property management company 5. Time to go to work really flies, and another month has passed in a blink of an eye. After this month's work, I decided to make a summary of my work this month, so that I can know more about what I did and what I gained this month. You can also know your own shortcomings and improve in next month's work.

I. Daily work

As a property cleaner, my job is to clean up and ensure that the area is clean.

1. Responsible for cleaning and disinfecting the elevators in each building every day to ensure the health and safety of residents.

2. Clean and disinfect the corridor in the responsible area every day, and don't miss any sanitary corner.

3. Check the corridor lighting, and report the damage to the superior leader in time to avoid potential safety hazards.

4. Responsible for the sanitation and cleaning of public areas and property offices within the jurisdiction, as well as the cleaning and transportation of garbage.

5. Responsible for the cleaning around the office building, including the cleaning of external walls.

6. Be responsible for the maintenance and rest of greening within the jurisdiction.

7. Other tasks assigned by the leaders.

Second, the work summary

The work this month is still very good. Compared with last month, the completion of work tasks has made great progress. Go to work on time every day, without absenteeism. Strictly abide by the company's rules and regulations and do your own work seriously. Wear a company uniform before going to work and always pay attention to your gfd. After the daily tasks are completed, feedback the situation to the superior in time and wait for the follow-up work arrangement. I won't go AWOL after the task is completed. I won't do anything unrelated to work during working hours, and I won't use working hours to deal with personal things.

The work is becoming more and more skilled and the degree of completion is getting better and better. Compared with the previous work, the efficiency has improved a lot, and I can quickly complete the work and daily work tasks assigned by the leaders. However, there is still much room for improvement, and some places are often not thoroughly cleaned or not cleaned because of carelessness.

The job of cleaning staff is very tiring, and it is not easy to do it well. The concept of cleaning is different from cleaning wells. As a cleaner, although I am only responsible for cleaning, I will try my best to do my job well. Health service is also a part of our property management. If the sanitation is not clean enough, it will also have a certain impact on our property. Therefore, although my work is relatively inconspicuous, it is also more important. Owners all hope to have a clean community. So after that, I will work harder to give the owners a clean living area.

The above is a summary of my work in September. I hope I can make greater progress and do my work better in the next month.

Monthly Work Summary of Property Management Company In June and July, with the correct leadership and strong support of the company's leaders, our department carried out a series of high-quality service work according to the work requirements of the company and our department, ensuring the steady improvement of our service work and the absolute safety of the owner unit. Here is a brief summary of this month's work, summing up experience and lessons, finding out the shortcomings, and laying a good foundation for next month's work.

I. Completion of tasks in the current month

1.Since July, the parking lot of the branch has implemented a new management method for motor vehicle parking. Our department has conducted a thorough investigation of the vehicles in the hospital in time, made a detailed registration, and signed xx parking agreements with the owners. Our department copies and files the original and gives it to the logistics station.

2. Security personnel cooperated with the cleaning class to guarantee xx meetings, and the number of participants in * * * service guarantee was about xx.

3, our department should be the company's security department about fire safety rectification measures, fire drill contingency plans and other activities, using leisure time to actively carry out fire safety learning and fire emergency drill, at the same time, by qualified cleaning class in time to clean up the debris of pipes and wells on each floor, to eliminate potential safety hazards.

4. Do a good job in counting, registering and collecting all kinds of publicity materials and other items assigned by the office.

5. Contact the marketing department of the company in time to replace the floor ashtray stones.

6. In order to prevent accidents from entering the rainy season, our department will promptly organize cleaning classes to clean up the sundries on the east and west platforms of xx and X buildings, and cover the sewers with protective nets to prevent blockage.

7. In the case that our department is understaffed, the cleaning class works overtime to complete various tasks and ensure various meetings.

Second, engage in secondary vocational training.

On the afternoon of X, more than xx employees of property management system (property management center, energy center, engineering company) received energy-saving training in xx classroom of X teaching building-lecture by XX, deputy general manager, fire prevention and theft prevention training-lecture by XX, customer service manager. In addition, all departments of the property system conducted a training.

1. Issue "XX Safety Quality Service Card".

2, engaged in the second internal quality inspection and improvement work.

3. Complete the elevator maintenance and renew the maintenance contract.

4. Completed the start-up work of "Creating Ecological Civilization and Green Community Activities".

5. The Property Management Office X maintained the normal order and neatness of the farmers' market and completed the farmers' market charges; Effectively manage the owner's decoration.

Monthly Work Summary of Property Management Company Since I started to work in xx Property Management Office in July and July, I have tried my best to adapt to the new working environment and post, studied with an open mind, worked hard, fulfilled my duties and earnestly completed various tasks. The following is my work report this month:

First, consciously strengthen study and strive to adapt to work.

It's my first contact with property management, and I don't know much about the responsibilities and tasks of the comprehensive administrator. In order to adapt to the new job and working environment as soon as possible, I consciously strengthen my study, humbly ask for advice, constantly sort out my working ideas and summarize my working methods. On the one hand, learn while doing, learn while doing, and constantly master methods to accumulate experience. I pay attention to the task as the traction, relying on the improvement of post learning, through observation, exploration, access to information and practical exercise, I quickly entered the working state. On the other hand, consult books and colleagues, constantly enrich knowledge and master skills. With the help and guidance of leaders and colleagues at all levels, I gradually found out the basic situation in my work and grasped the key and difficult points in my work.

Second, focus on their jobs and earnestly perform their duties.

1. After several months of adjustment and standardization, the management system of the property management company was specifically implemented in each post, each time period and each responsible person in xx. Strengthen labor discipline, correct work attitude and improve labor efficiency.

2. Accept the property management professional knowledge training of xx property management company in xx city, and enhance the staff's awareness of property management services. It is emphasized that the core of property management is to give priority to service and reflect management value on the basis of service, so as to achieve the goal of simultaneous growth of social and economic benefits.

3. Unite colleagues and be approachable. Flexible handling of daily affairs, efforts to coordinate the public relations of various departments, and actively cooperate with the work of xx property management company. Listen to opinions with an open mind, rectify the shortcomings in the work in time and improve management.

4. Strengthen management area control, decoration control and personnel access management. Regional internal facilities and equipment management, etc. Fully display the good image of xx.

5. Be good at communication, actively communicate, establish a good relationship with the owner and customers, actively handle all complaints from the owner, think about what the owner thinks, and worry about what the owner is anxious about.

6. Work hard, work hard, go to work on time, sacrifice your rest time, be diligent in inspection, observation and guidance, and always pay attention to the work of employees, reflecting the importance of humanized management in enterprises.

Third, there are shortcomings.

Due to lack of work practice and relevant work experience, the work in July has the following shortcomings:

1, short personality, inflexible working methods.

2, the first contact with property management, personal considerations are not perfect and comprehensive. In the future work, we must consult humbly, learn from each other's strong points, keep learning and make progress.