Which department should I complain about property access control disputes?

Disputes over property access control can be complained directly to the local housing management department. The State Council construction administrative department is responsible for the management of national property companies, and make a decision within the specified time after receiving the complaint. If you refuse to accept this decision, you can bring a lawsuit to the court for settlement.

1. Which department should I complain about the property access control dispute?

Property disputes can be complained to the local housing management department.

According to Article 5 of the Property Management Regulations

The State Council construction administrative department is responsible for the supervision and management of the national property management activities. The real estate administrative departments of local people's governments at or above the county level shall be responsible for the supervision and management of property management activities within their respective administrative areas.

Forty-eighth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property service enterprises in property management activities.

2. Which department can I complain to when the property is cut off from water and electricity?

It is illegal to cut off the water and electricity of the property.

1, the law is not authorized. According to the Property Management Regulations, water supply, power supply, gas supply, heating, communication, cable TV and other units within the property management area shall charge relevant fees to the end users.

It can be seen that the property management company only accepts the commission to collect fees such as utilities. When the owner fails to pay the utilities, the property management company can stop supplying water and electricity to the owner according to the authorization of the water supply and power supply unit. However, it is only limited to the case that the owner does not pay the water and electricity fee, regardless of whether the property fee is paid or not.

2. The principle of contract relativity. The other party that supplies water and electricity to the owner should be the water supply company or the power supply company. According to the defense principle of contract performance, if the water user fails to fulfill the obligation of paying water and electricity charges, the water supply and power supply provider certainly has the right to refuse to fulfill the obligation of water supply and power supply, that is, the right to stop water supply and power supply. The right holder of water and power cuts is the water supplier, not the property company.

If the property company threatens the owners by stopping water supply and power supply, the owners can report the situation to the relevant water supply companies and power supply companies, or complain to the real estate administrative departments at or above the county level. For property losses directly caused by water and power cuts, they also have the right to bring a lawsuit to the people's court according to law.

3. What are the ways to deal with property disputes?

1, the parties choose to settle through consultation;

2. The parties request mediation by a third party and administrative mediation by government departments.

3. Both parties agree to arbitration;

4. Judicial proceedings.

It is difficult to evaluate which of the above methods is superior or inferior, and the parties can decide for themselves. Self-selected negotiation is a way for both parties to resolve disputes through dialogue, and the latter three are ways to resolve disputes with the help of a third party.

To sum up, if there is a dispute between the property and the owner, the injured party can complain to the company that manages the property, so it needs to be handled in writing, so that their rights and interests can be guaranteed. In addition to complaints, they can also be handled through arbitration or litigation.