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Which department does the residential water pipe burst complain about?
legal ground
Article 296 of the Civil Code of People's Republic of China (PRC)
The property owner uses the adjacent property for water use, drainage, traffic, pipeline laying, etc. We should try our best to avoid causing damage to neighboring real estate owners.
Article 942nd of the Civil Code of People's Republic of China (PRC).
Property service providers shall, in accordance with the agreement and the nature of the use of the property, properly repair, maintain, clean, afforest and manage some owners in the property service area, maintain the basic order of the property service area, and take reasonable measures to protect the personal and property safety of the owners. Property service providers shall take timely and reasonable measures to stop acts that violate laws and regulations such as public security, environmental protection and fire protection in the property service area, report to the relevant administrative departments and assist in handling them.
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