What positions does Vanke Property have?

Question 1: What does the host of Vanke Property Work do? If specific, please list the following points for your reference:

1, community safety service, parking service

2. Community cleaning services and greening services

3. Public facilities and services (such as repairing broken street lamps, broken floor tiles, broken pumps and elevators, etc.). )

4. Assist neighborhood committees to make some contributions (such as family planning, temporary population management, dealing with neighborhood relations, etc. )

5. The property management company is responsible for maintenance, sending electricity, water, gas and warmth in time (of course, there is nothing that can be done if the power supply bureau and water supply company stop, but it will help the owners to know the situation in time).

6. There are some additional services (some may be charged): nanny, milk delivery, dry cleaning, Internet service, etc. Now there are many services in the property management industry, and a good property management company will make the owners happy every day.

Question 2: Does anyone know the treatment of working in Vanke Property? Vanke's treatment in the property industry belongs to the middle class, and Vanke is in good health.

Question 3: What questions do human resources need to prepare for Vanke Property Interview? Generally, it is a collection of test questions and professional knowledge. Know a little about the test questions. I don't know whether the written test of manpower is taken together with other management majors or alone. If it is a separate six modules of human resources, you need to be familiar with the contents. Plus other management majors, the exams are basically some open questions or basic management questions. Open the topic to see how you can play, and the basic knowledge of management is basically a freshman. It's not that hard.

Question 4: What does Vanke Property Customer Service Post do? It receives and handles inquiries, help and complaints from customers;

Daily communication with customers, collecting all kinds of data related to customers;

Check-in, decoration and other formalities;

Collect various fees for the property;

Assist in community cultural activities;

Publicize all kinds of policy information about the property to customers;

Complete other tasks assigned by superiors.

Question 5: Which position is better, Vanke Property Management Manager or Operation Management Manager?

The rolling property manager must be the asset operation manager.

Question 6: Is it better to be a personnel specialist or a property manager in Vanke? In fact, both jobs are clerical, so it doesn't matter whether they are good or not. It mainly depends on the salary and the position of these two positions in the company. The one with high status is definitely more promising, at least with high status.

Question 7: What should a property manager prepare for an interview with Vanke Property? Generally, the following aspects should be prepared:

Summary of your last job, your own gains and losses (usually you will directly ask why you left your last job). ※

Why choose Vanke? ※? (Explain the charm Vanke makes you feel)

If you become a property manager, what are your ideas or plans? ※? (Specific plan in your work)

If your friend does not have tough qualifications (property manager qualifications, etc.). ) and really want this job, if the other party asks about the treatment requirements, it is necessary to change the subject tactfully. Don't give yourself high prices, so as not to give the other party a sense of arrogance and frivolous (for example, I believe that my efforts and achievements can be exchanged for the equivalent treatment given to me by a company, etc.)

Question 8: What are the aspects of humanized management of Vanke property? Nine elements of success of Vanke Property.

1) service consciousness

The customer service concept of "respecting customers and satisfying customers" has been deeply rooted in people's hearts. After joining Vanke Property, every new employee of Vanke takes the first class and receives the first training, which is the "Vanke Property Customer Service Concept". From the beginning, the company will clearly convey such a message to employees-"respect customers, understand customers, communicate with customers sincerely, and treat customers as friends of Vanke".

In daily work and training, Vanke people should constantly and repeatedly strengthen similar concepts-"Vanke's service aim is to serve you wholeheartedly", "customers are the scarcest resource and the whole reason for Vanke's property existence" and "Vanke people's mission is to constantly exceed customers' growing expectations".

2) Standardized management based on ISO9000

As a mature quality control mechanism, ISO9000 quality system is very effective in guiding and promoting scientific and standardized management of enterprises. Therefore, among all domestic property management enterprises, Shenzhen Vanke Property took the lead in introducing and passing the international certification of ISO9000 system; Even in Shanghai, we are the first property management company to pass the international third-party certification; In addition, companies in Shenzhen, Shanghai, Beijing, Shenyang and Dalian successfully passed the ISO9000:2000 quality management system certification on 200 1.

It will be our long-term business strategy to fully introduce IS0900 1:2000 quality system in local companies and bring all new projects into the scope of international third-party certification. Shame O9000 system is the basis of standardized management, but not all. The quality management and continuous improvement mechanism of all employees is our goal. For example, in the process of participating in the evaluation and winning the Shanghai Quality Gold Award, Shanghai Company has undergone thorough changes and improvements in standardized management.

3) Specialized construction

Focusing on the improvement of professional ability, Vanke Property Headquarters revises and issues a set of basic business operation standards (called VPS standards by Vanke) every year to guide the operation of local companies. It should be said that although it is an internal standard, the VPS standard is slightly higher than the "national excellent" standard in specific indicators. Through the full implementation of basic service projects, higher and stricter goals have been pointed out for local companies in standardized management. According to this standard, the Group will hold annual business inspection and Vanke Property Star selection, which undoubtedly provides a rare opportunity for local companies to learn, improve and improve.

As an important means of brand building, the professional level of enterprises is also reflected in the standardization of corporate image and employee behavior. Therefore, Vanke people have made great efforts in BI training and CI planning.

As an employee of Vanke Property, it is not enough to smile at customers, but also to have a good and standardized code of conduct. Therefore, as an important measure to deepen and promote employee etiquette training, Vanke people organized and carried out special BI training in 2005. BI is the abbreviation of Vanke Property Employees' Code of Conduct, which includes three parts: taboo part, general employee etiquette and post BI standard. The regiment dispatched elite soldiers from various companies to Shenzhen headquarters to receive a week-long intensive training. After returning to their respective companies, these "instructors" are trained in various forms, such as standard demonstration, scenario simulation, game battle and BI pacesetter selection. From company bosses and managers to grass-roots security and cleaning, thousands of Vanke property employees have received many rounds of multi-level and multi-angle training in gfd, telephone answering, language standardization and correct use of body language. At the same time, each project has designated a special "ambassador for you" to guide inspectors to implement BI specifications, and local companies have also organized targeted inspections. BI training can't be completed overnight, because the easier it is to learn, the easier it is to be ignored and forgotten. Therefore, Vanke people have incorporated this content into the regular training system of various departments and conducted repeated cycle training.

1998, Vanke Property introduced a unified CI identification system within the group, and all management projects created and configured a unified identification community system as required. Through creative visual symbols, we can create a distinctive corporate image with affinity and humanization, which is convenient for the public to quickly identify.

Vanke divides the identification system into notification identification, guidance identification, equipment identification, greening public welfare identification, traffic warning identification and other identification. & gt

Question 9: What is the experience of working in Vanke Property? Tired and wronged.

Question 10: What does Vanke Property Management Department do? Vanke Property is a national first-class property qualification. The property management department you mentioned should be the property department of Vanke project, which is to manage the property of this real estate community, such as collecting water and electricity fees, security, greening and so on.