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How to be a good order maintainer
With the continuous development and progress of society, the relationship between enterprises and employees is getting closer and closer. It can be said that a good enterprise can cultivate and develop a group of excellent employees, and similarly, a group of excellent employees can also develop and expand an enterprise. From the standpoint of employees, facing the increasing social employment pressure, of course, we can't just hope to join an excellent enterprise or company, nor can we just expect enterprises to cultivate and develop themselves. Therefore, from the perspective of personal development, how to become an excellent employee in the enterprise is a problem that each of us needs to seriously consider and face. Based on my previous experience in property management, I talk about the basic conditions for becoming an excellent employee. First, be dedicated and love your post, and be a person who is willing to serve and contribute. As an ordinary employee of Tianan Property Company, first of all, we should be dedicated and willing to contribute. In a word, we should have a sense of responsibility. Responsibility needs not knowledge, wisdom or even ability, but a conscientious and loyal attitude. The work of maintaining order is no longer the traditional "standing guard and on duty". Love and dedication and willingness to serve are mainly manifested in the following aspects: First, it is manifested in improving the service image. In the process of duty, we should pay attention to our gfd, be polite and use civilized language. The object of property service is the owner, and its core content is to provide good service. Therefore, in the process of work, first of all, from the mentality of their own position, willing to do service work. It is necessary to get familiar with the environment of the service community as soon as possible, get a general understanding of the living conditions and habits of the owners, grasp the destination, time and reason of personnel entering and leaving in time, and master the necessary etiquette and cultivation when asking. Secondly, based on the tedious work of order maintenance and service, we should have the service spirit of "patience, carefulness and care", listen carefully to the opinions and suggestions of the owners, and strive to make the work most satisfactory to the owners. In the process of work, we should be modest and prudent and behave appropriately, which not only reflects our good mental outlook and service style, but also establishes our dignity among the owners; Don't be afraid of trouble in your work, think for the owner and do it for the owner, hold the working attitude of "customer service first", and do your job wholeheartedly in the spirit of professionalism; When the work is not understood and supported, we should have generous feelings and a tolerant mind. Only in this way can the works become more and more perfect. Second, improve yourself and be a person who keeps learning and exploring. The maintenance of property order requires many methods and skills, not just standing guard on duty. Therefore, we must have good personal ability on the basis of loving our jobs and dedication. We should improve our ability and quality through continuous hard study. What is commendable is that the company has given us many learning opportunities, and we can enrich ourselves in the community cultural center of the park in our spare time. Personally, I think that as an order maintainer, you need to have the ability to deal with emergencies, fire fighting knowledge and first aid knowledge, as well as communication skills and property management knowledge. These abilities not only need to be accumulated through practice in the process of work, but also need to be acquired through continuous learning in my spare time. First of all, we should understand the concept and characteristics of rank-dimension guard business, the concept, task and requirements of gatekeeper business, and be familiar with business systems and requirements. With these basic knowledge, we can further master the ability of communication and management. After work, you can read newspapers and magazines about property management, and combine the specific conditions of actual work to make your business more perfect and mature. Only with more knowledge accumulation and richer knowledge base can we broaden our thinking, get better working methods and develop more management models. Third, pay attention to details and be a calm and meticulous person. Details determine success or failure. A simple negligence can ruin a century-old foundation and a person's future. People who can't see the details, or don't take them seriously, are definitely lack of serious attitude towards their work and will only perfunctory things. And security lies in details, and order maintainers need to have a pair of discerning eyes. Safety service requires us to pay more attention to every detail in our work, analyze and summarize every work, make no excuses for mistakes and negligence, and emphasize no objective reasons. Be sure to be clear about your responsibilities in the post and develop good habits from the details. We should face up to our own strengths and weaknesses, our own mistakes and faults, and make clear the details of our job responsibilities and coordination requirements. Change the wrong view that safety work does not need to be big or small, and everything is covered; Correct the practice of "as long as nothing happens, I don't care about other people's affairs" and ignore the details of others; It is also a state of mind to review the empirical mistake of "doing this before" and pay attention to details. Only by being calm can we see the details clearly and make good plans. On the contrary, impetuous, arrogant and unable to trace from one branch to another will be not only a taboo in work, but also a taboo in life. In short, no matter where you are, don't be bothered by details and don't be ashamed of being small. Only by treating the owners as friends from every detail and being responsible for the owners and customers can they finally become friends of the enterprise forever. Fourth, be spontaneous and be a passionate and enterprising person. Napoleon famously said, "A soldier who doesn't want to be a general is not a good soldier". An enterprise needs not only a few "generals" excellent managers, but also a large number of "elite" employees who are positive and dare to look up to the generals. The so-called autonomy refers to being ready to seize opportunities at any time, showing work performance beyond the requirements of others, and having "extraordinary" wisdom and judgment. Always be clear about the significance and responsibility of your work at work, always maintain independent and spontaneous work enthusiasm, be proactive, and face the work with full spirit, so as to actively find problems and solve problems at work. Autonomy and spontaneity can not only make you progress, but also let the company know the value of your existence and discover your advantages and talents. What the company needs is not a group of employees who follow the rules and stick to the rules. The development of the company needs more creative and pioneering employees, and the spirit of autonomy can make us more passionate and creative. Of course, to be an excellent property order maintainer, we need to have a lot of things, and all this requires us to constantly discover the advantages of others, give full play to people's strengths, make up for our own shortcomings and make continuous progress. Confucius said, "In a threesome, there must be a teacher. Choose good and follow it, but change it if it is not good. " Always pay attention to learning the strengths of others, and you will naturally see the strengths of others and be kind to others. In my opinion, this is not only the best way to cultivate and improve yourself, but also an important condition to become an excellent property security personnel.
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