It was not received by express delivery, and the logistics showed that the person who signed for it was an initials. What happened?

Initial is also synonymous with signature, which may be placed in the concierge department or the security room and signed by family members. If you send it away by express delivery, you will sign for it. Whether I sign for it or not. You can tell the seller that your goods have not been received, so that the seller can verify where the goods were sent and who signed for them as soon as possible. I will give you a verification result as soon as possible, otherwise I will apply for a refund. . .