Express delivery is placed in the property.

* * * Accountability can be divided into two situations:

1. Courier company's responsibility: Without the consent of the recipient, the courier gives the courier to the residential property for signing, and the courier company should bear all the responsibilities if the courier is lost.

2. Owner's responsibility: the recipient has agreed to sign for the express delivery of the residential property, and the express delivery company has no responsibility. The property company collects the parcel with the consent of the owner, and the owner himself will bear certain responsibilities if there is any problem with the parcel.

Extended data:

According to the contract law, "custody is free, and the custodian will not be liable for damages if he proves that he has no gross negligence", and the parcel is lost. As residential property and unit doorman are generally managed free of charge, as long as he can prove that he has no gross negligence, even if he has negligence, he will not be liable for damages.

The recipient agreed that the courier would put the parcel in the residential property management office or the unit guard room, and neither the property manager nor the unit guard signed for the parcel, so there is no custody contract relationship between the property and the owner, the unit and the employees.

The loss of express parcels should not be compensated according to the "triple tariff loss" of the Postal Law widely used in practice, but according to the actual loss of goods.

From the point of view of the courier company, if the consignee is stated on the courier, the consignee should sign the parcel in person. If the courier fails to obtain the consent of the consignee, it shall be deemed that the delivery obligation has not been fulfilled, and the courier company shall be responsible for the loss of the parcel and the damage to the goods.

From the perspective of the property company, the property company and the owner should receive the express parcel as an entrustment relationship. If the owner does not authorize the property company to sign the parcel on behalf of the property company, it shall fulfill the obligation of custody; The property company collects the parcel with the consent of the owner, and the owner himself will bear certain responsibilities if there is any problem with the parcel.

References:

Public trust. Com- legal expert interpretation: who will pay for the property loss and the doorman's collection?