Brief introduction of property management system of opera house

The multi-property function design of OPERA PMS enables multiple property operators to access data only through one database, which greatly reduces users' investment in hardware, software and labor costs. Users can install multiple property management systems through a central database.

Centralized software and hardware design is convenient for system support and upgrade, because all problems can be solved in one place. At the same time, the hotel can also achieve high work efficiency by sharing management functions between departments, including reservation, finance, sales and telephone program-controlled exchange systems.

Get complete and accurate guest information through the "guest file" function.

The system collects all kinds of information of each customer (individual, company, travel agency, team, etc.). ) through the "guest file" function. These data can be used to: help the hotel customer relations department improve the service quality; Help the hotel marketing department to formulate competitive sales strategies; Help hotel senior management to analyze the source of business profits.

The "front desk" will check in quickly.

Front desk operation is the focus of the whole hotel operation. At the front desk, you give the guest his first and last impression of the hotel. This impression is often one of the factors that guests decide to "never come back to live" or "establish a long-term relationship". OPERA PMS's front desk module is extremely powerful, and her application greatly shortens the check-in time, improves the satisfaction of guests, and makes the convenient operation satisfy the front desk staff.