Work plan of community grid management

In order to achieve the work goal of the community in 20 1* years, constantly consolidate the basic foundation of social management, innovate the social management mechanism, grasp the initiative of social management, and realize the full coverage of social management, the specific arrangements for community grid management are as follows:

I. Guiding ideology

Guided by Scientific Outlook on Development, starting from benefiting the people, benefiting the people and facilitating the people, we should integrate resources, build a platform and provide classified guidance, establish a long-term service mechanism, explore a grid system with clear responsibilities, fine management and effective service, and ensure the realization of annual objectives and tasks.

Second, the work objectives

Relying on the existing community management system in our community, taking the residents in the jurisdiction as the service object and the community as the area, each area is divided into several grids, and each grid area is equipped with service teams such as party groups, volunteers and units in the jurisdiction to collect the family situation of residents in the grid in real time, realize full coverage, all-round and whole-process dynamic management and service for residents in the grid, and strive to integrate public resources to make the management service level more efficient; The business process is standardized and the management service mechanism is more convenient; The management team is pragmatic and the management service style is deeper.

Three. working methods

The first is to divide the grid reasonably. Combined with the current situation of residential areas and units in the jurisdiction, the jurisdiction is reasonably divided into four grids according to the boundaries of residential areas and the scope of roads. Each grid has about 1 1,000 households and a population of about 2,000, and the buildings in the grid are included in the grid management. Choose a building from each building.

Dragon, formed a neighborhood Committee-grid management team-construction manager as the line, the area units, owners' committees and property management companies actively participate, with community party branches as the core.

The second is to appoint people, posts and responsibilities. "Assign a person" is a community worker who is the person in charge of the grid, implements it to people and assumes the responsibility of grid management. The person in charge of the grid will publicize it to serve the masses and accept their supervision. "Dinggang" regards patrol as the daily work of the grid leader, insists on daily patrol, and realizes people going to the grid, observing people's feelings, visiting people's feelings, solving people's worries and promoting grid harmony. "Distribution of responsibilities" clarifies the responsibilities of grid management, including sanitation, civil affairs, family planning, employment, social security, creation, comprehensive management, party building, culture, people's livelihood projects, and illegal construction inspection. With the improvement of community conditions, the grid content will be gradually enriched and expanded in the future. In management, two adjacent grids should be set up with ab posts, and two people should visit together. If one person asks for leave, another person can manage and serve on his behalf.

The third is to improve the workflow. Combining with its own reality, the community has established a "five haves" working mechanism in the form of grid information base, basic ledger, and public sentiment log, so as to realize the network. General work: the person in charge of the grid handles and registers on the spot; Coordination: the grid owner accepts it on the spot, brings it back to the community business office, reports the processing results to the community office and feeds it back to the service management object; Sudden work: the grid owner reports immediately, the relevant street departments deal with it urgently, and the grid owner tracks it on the spot; Examination and approval: the person in charge of the grid grasps the information, the community accepts it, the relevant departments of the street review it, and the leaders approve it.

The fourth is to strengthen residents' autonomy. Pay attention to the publicity, support and supervision of community grid management by community residents' congresses. Community review Committee

As a permanent organ of the community residents' congress, it is the highest organizational form for community members to fully express their wishes and exercise decision-making, deliberation and supervision over community affairs. Its members are elected by the National Assembly and generally consist of 5-7 members according to the size of the community. Convene community Council meetings on a quarterly basis or as needed, coordinate and deal with the key and difficult problems in community management services, put forward the work requirements and suggestions of community grid management, and supervise whether the implementation effect of community grid management satisfies the masses. Encourage and guide residents to participate in community affairs through community councils, and further improve their self-service and self-management capabilities.

The fifth is to clarify job responsibilities. First, strengthen the sense of responsibility, be diligent in the brain, legs, hands, mouth and pen, and become the first person to discover, accept, dispose of, coordinate and report. Second, be good at finding problems, dealing with problems and reporting problems in time; Actively communicate with community residents, enhance feelings, and keep abreast of social conditions and public opinion. The third is to advocate the "wrong working system" and adhere to grid inspection and observation. Fourth, fill in the grid staff's work log carefully, make weekly reports clear on working days, and input dynamic information in time. For matters that need to be handed over to other lines, fill in the "Work Sheet" in time and handle the handover procedures. Fifth, guide and attract property management agencies, residents' representatives, retired party member, residents' group leaders, corridor leaders, comrades who are enthusiastic about community work and community volunteers as voluntary information officers and supervisors to assist in the management within the grid.

Sixth, strict assessment and accountability. Establish various grid service management systems and form working mechanisms. Actively promote regular visits, listing posts, time-limited completion, first inquiry and responsibility, rapid disposal and other working methods to ensure the normal and effective operation of community grid management. According to the grid work responsibilities, formulate assessment methods, and do a good job in supervision and inspection by street community offices. The implementation of regular assessment and notification, appraisal system, implement the responsibility.

Let's check. The evaluation results will be included in the monthly performance appraisal and year-end target management appraisal, and linked with individual monthly performance appraisal bonus and year-end bonus.

Fourth, the implementation steps

(1) Publicity Stage (2065 438+0 *. 5)

Comprehensively carry out the publicity work of community grid management, focusing on the purpose, significance, methods and typical experiences of implementing community grid management. All sectors of society should mobilize, unify their thinking and strengthen their confidence; Through continuous learning, repeated running-in, clear thinking; By making a plan, refining the grid, optimizing the process and implementing the assessment, we are ready for the implementation of community grid management.

(2) Comprehensive promotion stage (June, 20 1*—September, 2065438+0 *)

On the basis of publicity, the community has comprehensively carried out community grid management. The community can combine the different situations of the old community, the new community and the resettlement housing community, learn from the advanced typical experience of implementing community grid management, adjust measures to local conditions, be brave in innovation, and establish a set of grid management organization system that is suitable for its own reality, easy to implement management and meet the needs of the masses, and constantly revise and improve it in practice.

(III) Consolidation and improvement stage (August-June, 20 1*).

Carry out the "two-way evaluation of community grid management" activity, and carry out downward evaluation of the community and the community by relevant departments and upward evaluation of the community by the masses from the aspects of whether the grid division is scientific, whether the process design is appropriate, whether the responsibility division is clear, whether the assessment reward is in place, whether the work style is solid, whether the work effect is remarkable, and whether the people are satisfied. According to the evaluation results, find out the problems existing in the implementation of grid management, sum up good experiences and practices, formulate revised and improved measures, and continuously consolidate and improve the effectiveness of community grid management.

(4) Summary acceptance stage (20 1* year1-1* month)

The relevant departments of the street should conduct comprehensive acceptance of the implementation of community grid management in the community, and rectify the problems existing in the acceptance within a time limit. Do a good job in the ledger arrangement and data archiving of community grid management, and conscientiously sum up the gains and losses and experiences and lessons of implementing community grid management.

Community grid management is a social management innovation project. According to the overall requirements of the implementation plan, combined with their own reality, the community actively explores, boldly practices, dares to innovate and dare to break through, and strives to create a "prosperous, harmonious and livable Royal Huang Jincheng" and make new contributions.