Responsibilities of Assistant General Manager of Property Management Company

Do you know what it takes to be a general manager in a property management company? The following is the Responsibilities of Assistant General Manager of Property Management Company compiled by me for your reference only. Welcome to reading.

Responsibilities of Deputy General Manager of Property Management Company (1)

1, coordinate the manager to complete all the work of this management office.

2. Seriously complete all the work in charge.

3. Acting for the manager in his absence.

4. Have the right to put forward suggestions for rewarding and punishing subordinates to the manager.

5, according to the relevant provisions of the labor department personnel, planning in the company, according to the procedures for management recruitment, mobilize staff affairs, dealing with the abuse of the department's private recruitment.

6. Have the right to handle customer complaints within the scope of their duties.

7, have the right to deal with emergencies within the scope of work.

8. Have the right to arrange the work of subordinates by themselves.

Responsibilities of Deputy General Manager of Property Management Company (II)

1, implement the special division of labor of the general manager, strictly implement the management spirit of the general manager, obey the supervision of the general manager and be responsible to the general manager. Check and evaluate the work performance and performance of the manager of the competent department, and cultivate property management professionals.

2. Responsible for the effective operation of the company's management system, formulate corresponding company quality objectives according to the company's long-term and annual management objectives, study and formulate the management objectives of each project department, and ensure implementation.

3. Be responsible for supervising and inspecting the implementation of the management system of the competent department and the realization of the overall quality objectives. In charge of and responsible for the overall work of customer service, business management and internal management of the project department, to ensure the realization of the company's established work policies and objectives, and to complete the annual business management tasks.

4. Be responsible for the audit of grading and salary increase of personnel at or above the director level in the project department, and the audit of appointment and removal of personnel at or above the director level in the project department.

5. Be responsible for supervising, approving and checking the preparation, modification and execution of the operation documents of the Project Department to ensure the suitability and effectiveness of the operation documents.

6. Responsible for supervising and inspecting the effective implementation of various contracts of the Project Department.

7. Be responsible for the risk assessment of management services of the project department, and supervise and inspect the timeliness and effectiveness of corrective and preventive measures for owner complaints and unqualified services.

8. Be responsible for supervising and inspecting the quality of on-site service by managers at all levels of the project department, comprehensively supervising and spot-checking the daily management services and on-site management of the project department, and ensuring the effectiveness of the implementation of monitoring responsibilities at all levels and the timeliness of the completion of rectification.

9. Be responsible for supervising and inspecting the handling of the opinions, complaints, emergencies and quality accidents of the project department owners, ensuring that the situation is reasonably and effectively controlled and reducing the company's losses.

10, responsible for supervising and inspecting the implementation of communication between the project department and the owner, timely understanding the opinions and needs of the owner, and organizing the expansion of service design and management innovation.

1 1. Supervise the implementation of safety management and the management of safety management personnel and safety management equipment in the project department. Supervise the management of various public facilities by the project department.

12. Responsible for the company's labor safety work, organize the implementation and evaluation of the comprehensive capabilities of various departments in labor safety and mechanical and electrical equipment management, put forward rectification opinions on the deficiencies in the management status quo, and implement rectification measures.

13. According to the unified authorization of the company, be responsible for examining and approving the operating expenses within the authority and controlling the expenses reasonably.

14. Be responsible for the preliminary coordination, handover and acceptance, decoration management, check-in and handling of problems left over from the project of the property management project entrusted by the company, and negotiate and coordinate with the tuxedo service provider on behalf of the company.

15. Complete other affairs assigned by the general manager.

Responsibilities of Deputy General Manager of Property Management Company (III)

Responsible for the overall management of facilities and equipment in the park, including daily maintenance and regular maintenance;

Fill in the duty log, equipment operation records and other records in strict accordance with the park project management system and duty inspection procedures;

Supervise the relevant construction safety, construction technology and project acceptance of the outsourcing contractor;

Responsible for the audit and on-site safety inspection of the secondary decoration of the park customers;

Report any abnormal situation and special matters in time;

Complete other tasks assigned by superiors.

Responsibilities of Deputy General Manager of Property Management Company (IV)

Familiar with the basic information and trends of customers in the responsible area, make regular home visits and establish good relations with customers.

Ensure effective communication between property management companies and customers, handle customer complaints in time and follow up the return visit.

Collect customers' opinions and suggestions, summarize and analyze them, and put forward reasonable improvement plans.

Coordinate the work of security, cleaning, maintenance and greening within the jurisdiction.

Inspect the intact conditions of facilities and vacant houses in the area, and track and handle the problems in time when found.

Responsible for the collection of property management fees within the jurisdiction.

Distribute payment notices and post various notices and notices.

Visit customers as required and make records.

Activate the cultural life of customers in the region and organize customers to actively participate in various community cultural activities organized by the project.

Obey the work arrangement of the superior leader.

Responsibilities of Deputy General Manager of Property Management Company (V)

1. Responsible for the daily logistics management of the department, including transportation, warehousing and distribution.

2. Formulate and implement the logistics work plan, summarize and improve the logistics work norms;

3. Supervise the implementation of logistics system responsibilities and management standards;

4. Control transportation and storage costs;

5. Participate in formulating and controlling the logistics operation budget of the department;

6. Develop logistics solutions to improve customer satisfaction;

7. Regularly summarize and report various logistics management reports;

8. Be responsible for the assessment and training of personnel in this department.