How to improve the service consciousness of property management and cleaning staff

Due to the inherent characteristics of employees in this industry, they are older, with low quality and high turnover rate.

This requires managers to establish an effective control and incentive system, and establish a belief system and a boundary system respectively, which is easy to understand.

First, do the following:

1。 Let employees know that as long as she performs well, she can stay in this position for a long time, and there are opportunities for salary increase or promotion, so that they also have the vision and enthusiasm for work.

2。 Let employees clearly know their job responsibilities and standards, that is, what is good and what is not.

3。 Those who do well will be rewarded (material or spiritual), and those who do badly will be punished.

3。 The "commandments" must be realistic and easy to understand, such as no smoking in the no-smoking area and no rumors. They must be banned as soon as they are published, without exception!

If you are the same age, it will be easier to communicate with them. If not, you must pay attention to your way of speaking. We must respect them.

In fact, the most important thing is to communicate more!