Which department should I look for if the property fee is unreasonable?

1. Reflect to the Price Bureau that general property charges must be audited by the Price Bureau, and the Price Bureau needs to make property companies abide by the charging standards and exercise their regulatory obligations.

2. Report to the Housing Authority, which is the regulatory body of the property company industry and has the obligation to deal with the violations of the property company.

3. Find a consumer association to report that arbitrary charges infringe on the rights and interests of owners and consumers.

Property fees include

1, wages and welfare expenses paid by management and service personnel according to regulations, including personnel expenses, including basic wages, welfare expenses paid according to regulations, overtime and clothing expenses.

2. Daily operation, repair and maintenance expenses of public facilities and equipment, including all kinds of civil repair expenses of public buildings (such as corridors, hallways, stairs, road environment, etc.). Daily operation and maintenance of water supply and drainage, maintenance of electrical and gas system equipment, maintenance of fire fighting system equipment, public lighting, replacement and storage of wearing parts, etc.

3. Greening management fee: refers to the maintenance fee for environmental greening in residential areas, including greening tools fee, labor insurance supplies fee, greening water fee, pesticide and fertilizer fee, weed cleaning fee, landscape renovation fee, etc.

4. Cleaning and sanitation expenses, including cleaning tools, labor protection articles, sanitation and anti-virus expenses, septic tank cleaning expenses, garbage freight and other cleaning and sanitation expenses.

5. The security fee is to maintain public order in the closed community. If it is not a closed community, you can't charge security fees. Including the cost of safety equipment (safety system, safety equipment, etc.). ), personal insurance premium of security personnel, security room and housing rent of security personnel, etc.

6. Office expenses, including transportation expenses (vehicle and insurance maintenance expenses), communication expenses, office supplies for low-value consumables, books and newspapers, advertising and community culture expenses, office rent (including utilities) and other miscellaneous expenses.

7 depreciation rate of fixed assets of property management enterprises, including transportation, communication equipment, office equipment, engineering maintenance equipment and other equipment. The average depreciation period of fixed assets is generally 5 years.

8. Other expenses agreed by the owner.

legal ground

property management regulations

Article 47 The rights and obligations of property users in property management activities shall be agreed by the owners and property users, but they shall not violate the relevant provisions of laws, regulations and management regulations.

If the property user violates the provisions of these regulations and the management agreement, the relevant owners shall bear joint and several liability.

Forty-eighth real estate administrative departments of local people's governments at or above the county level shall promptly handle complaints from owners, owners' committees, property users and property service enterprises in property management activities.

Sixty-fourth in violation of the property service contract, the owners did not pay the property service fee, the owners' committee shall urge them to pay within a time limit; If it fails to pay within the time limit, the realty service enterprise may bring a lawsuit to the people's court.