Job Recruitment Website - Property management - Summary of Personal Probation Period of Property Employees in 2020
Summary of Personal Probation Period of Property Employees in 2020
Summary of Personal Probation of Property Employees in 2020 (1) Looking back on my work in the probation period for nearly one year, I can say that I have gained a lot and benefited a lot, but there are also many problems. In order to work better in the future, according to the requirements of the leaders, the work of one-year probation period is summarized as follows:
I. Overview of probation work
Being a property manager in such a big company has great responsibility and pressure. In order to fulfill our mission with good quality and quantity, in the past year, we focused on three tasks.
1, focus on team building. Excellent team is an important guarantee for doing a good job. Since the establishment of the security team, we have adhered to the "two-handed approach" in team building: one hand focusing on staffing and the other on quality improvement. Over the past six months, our security team has become a team that can pull out, fight loudly, have strong execution and combat effectiveness, and can complete the task well.
2. Grasp the system construction. The key to an orderly and fruitful work is to rely on a scientific and applicable system to ensure that "there is no Fiona Fang without rules". We have introduced a strict and practical system of duty, succession, study and training, implemented paramilitary management of the team, standardized everyone's behavior with the system, and ensured the completion of work tasks.
3. Grasp ideological construction. Because our colleagues come from different places, different positions and have different comprehensive qualities, personalities and hobbies. More importantly, they are all just in their early twenties and full of blood, which is not only the need of our security work, but also the need to pay attention to in our daily work and life. Young people have great plasticity and variability.
Second, progress and shortcomings
I think it has always been my honor to enter the work, because I feel that I have learned a lot of social experience that I can't learn in other places. Although the security work is not very impressive, it is really an indispensable guarantee, because our work not only ensures the safety of customers who patronize us, but also protects the safety of goods in our store. Although the work is complicated and repetitive, it has exercised my organizational and communication skills and greatly improved my communication skills.
But at the same time, I also have many shortcomings, such as my work arrangement is not very detailed. I've always wanted to design a detailed work plan for a day, so that I can be organized and have no clue when I work. In addition, I feel that my ability to deal with emergencies and emergencies is still lacking. In the future, we must communicate with outstanding employees in this field and learn more. At the same time, I will continue to learn and accumulate in my work.
Third, ability and character.
Although I am a security guard, I won't handle many complicated things personally, but just like a sentence advocated by Baijia. com: "Do big and small things seriously and do repetitive things happily", I have always adhered to this principle, strictly demanding myself in my work and never letting uncertain security risks exist under my nose. Once I find something, I will solve it immediately and strictly abide by the articles of association. This is the advantage of my personality, and I think it is mine. Of course, I also have shortcomings, that is, I am not good at talking and outgoing, and I will try my best to overcome them in my future work.
In the future work, I will try my best to correct my own shortcomings, work harder and strive for greater honor!
Summary of personal probation period for property employees in 2020 (II) Since entering the company, with the strict requirements of the company and the help and education of department leaders and colleagues, the ideological and theoretical maturity has become more and more sober. As a veteran, when I first came to the company, I was very worried about how to get along with people and how to do a good job. However, the relaxed and harmonious working atmosphere and United corporate culture of the company made me quickly complete the transformation from a veteran to a company employee. In particular, through a series of study and exercise in the previous company, I further improved my professionalism and made it clear that as a company employee, I should be realistic and enterprising in practical work. The work of probation period is summarized as follows:
First, understand the purpose of the company.
Impressions and feelings of the company Through the previous company training and my own experience in work, I feel that Weizhijie 'an Security Consulting Service Co., Ltd. is the only professional company in China that boasts of providing cross-provincial and cross-regional security services for large-scale events. Especially at the beginning of the year, we obtained the security service license of Beijing Public Security Bureau, which made our company's business more extensive and services more comprehensive. Our company's tenet is "high quality, credibility, safety and first-class". Through several months' work, I have realized this more. The customers our company serves are all high-end customers. Through the contact with these customers, we not only improved our work level, but also improved our self-cultivation.
Two. Work plan
Work Performance Since I worked in the company, I have participated in the drafting of Hehe security plan and the formulation of security plan. In my work, I tried my best to give full play to my advantages in photography and drawing, and successfully completed the tasks assigned by all levels.
Recently, under the leadership of the manager, I participated in the on-site security task, responsible for the collection, management and distribution of duty certificates and duty equipment, successfully completed the protection of duty equipment, and ensured the smooth completion of the task.
In the aspect of back office management, I give full play to my experience in learning file management, and set up files for various business departments to facilitate timely access. Record the meetings of the company and departments in detail, and carefully sort out the meeting minutes after the meeting and file them for future reference.
Third, the existing problems
Problems at work Although I work hard, there are also many problems at work. In the process of making security plan, the statistics of security forces are not detailed enough, which leads to mistakes. The ability to coordinate work is not very strong, especially after the leaders assign work, they don't know how to start and how to do it, which in turn affects the progress of the whole work. I am not familiar with my own business, especially drafting and formulating security plans, and I need to strengthen my study.
Fourth, there is room for improvement.
In the next improvement plan, we should strengthen our study, learn the advantages of old employees and learn the pragmatic work style of the company. Be careful in your work and check your work carefully to prevent problems. Security back office management personnel should further do a good job of filing, especially the security picket situation should make a summary report in time. Minutes of various meetings should be arranged in more detail.
Through these months' work, I deeply realized that it is very important to have a harmonious and progressive team, and a positive and magnificent company and leadership are the driving force for employees to move forward. The company has given me such a stage to play, and I will cherish this opportunity and do my best for the development of the company. Here, I apply to become a regular employee, hoping to become a regular employee of the company. I asked the leadership for approval.
Summary of Personal Probation Period of Property Employees in 2020 (3) Time flies, and the three-month probation period is coming to an end in a blink of an eye. This is a precious experience in my life, and it also left me with beautiful memories.
With a beautiful vision and hope for the future, I embarked on a new journey, an ordinary but not mediocre post. Looking back on the past three months, I am happy and worried, with the joy of success and sad memories; Some people are in a daze in a smoky room, while others jump out of bed in the middle of the night. This seems to be a microcosm of life, unforgettable. Life is tense, but orderly.
During these three months, under the care and guidance of leaders and colleagues, through my unremitting efforts, I have gradually adapted to the surrounding living and working environment and gradually entered the working state. In this process, I want to summarize my work in three stages.
First, the embryonic stage
During the period, I was mainly familiar with the daily workflow. For example, being familiar with the process of property right certificate and land certificate, the consultation and explanation work of the owner, and the process of house maintenance and rectification involve a variety of things with strong randomness. Sometimes they are anxious to deal with several things at the same time, but sometimes they are bored. In addition, there is a lack of superficial hierarchy in these matters. Without a full understanding of its inherent attributes, it is difficult to get a more correct judgment at the first time through intuition, because when receiving every piece of information, it is not clear which is important, which is urgent, which is not urgent, which needs to be conveyed immediately and which needs to be filtered out. It is difficult to grasp these inexperience and understanding of the overall operation of the company.
Second, the growth stage
Through the previous stage's work performance and the guidance of leaders and colleagues, we have made some adjustments to the current stage's work, starting from four categories: daily plan, client department's warrant handling, owner's consultation and explanation, rectification process and owner's negotiation.
During the period, assist the department to handle the warrants, the process of handling the owners' related warrants, the materials needed, and the relevant matters needing attention when handling. The owner's consultation and explanation work is varied, which makes me clearly see my lack of professional knowledge and the quality of service needs to be improved. I learn from leaders, colleagues and other relevant departments to supplement my professional knowledge, improve my service quality, satisfy the owners and serve them better. Here, I clearly realize that every host standing in front of me is a god in my heart, and my duty has become an angel to convey happiness. Dealing with occupation is hard science and technology, and dealing with people is soft ideological art, which requires me to grasp both hands and be hard.
Third, the mature stage.
Through the constant familiarity and exercise in the first two months, I have further improved my basic work skills and improved my work efficiency.
At this time, the house has been successfully delivered, but the centralized rectification work after delivery has also started. The number of repair applications is several times that of the previous period. In this case, in order to control the development of this phenomenon, it is necessary to conduct on-the-spot investigation on these rectification reasons, find out the crux and prescribe the right medicine. Among them, it is found that false reports, repeated repair reports, and some owners' own irregular decoration operations account for a large part of the repair report. It is very important to reduce this kind of repair report to the lowest point for the improvement of repair report and closing process, and it also brings convenience to our later work. In view of this, with the help of department leaders and colleagues, the repair process is partially improved. First of all, from the root, check whether the responsibility and authenticity of the owner's maintenance problems belong to the scope of normal maintenance and rectification.
Through the improvement of the rectification process and the implementation in the actual work operation, the centralized rectification work was successfully completed. However, this is not three minutes of enthusiasm. It will continue to be implemented in the normal rectification work in the later period, and it is necessary to constantly sum up experiences and lessons, improve, improve, and improve.
With the passage of time, with the help of company leaders and colleagues, I kept growing and solved one quality complaint after another. These problems can be described as varied and varied, so I won't elaborate here.
Summary of Personal Probation Period of Property Employees in 2020 (IV) My name is xxx, and I started on xx, xx, 2020. According to the needs of the company, I worked as the security supervisor in the property department, responsible for the on-site management of the security of outsourcing security companies. I actively study the company's relevant systems, norms and manuals at work; Familiar with the responsibilities of this position; Master the distribution of security posts in the park; Improve site safety management; Cooperate with relevant departments to complete various tasks assigned by superiors. Now, according to the actual work, make a summary in four stages: familiarity, adjustment, improvement and operation:
First, the familiarization stage
First, learn the company's employee handbook and corporate culture. Secondly, understand the standards and related requirements of the company's expectations for the position of security supervisor, and then understand the focus of the security team in the near future, and understand the security workflow of the property department and the management and related requirements of the secondary installation site. Master the relevant management plans and manuals formulated by the property department security, and master the distribution of existing security posts in the park;
Second, the adjustment stage.
According to the problems existing in the security guard on duty at this stage, discuss the solutions with the security director and the security guard captain, and conduct business assessment on the existing security guards of the security team. According to the evaluation results, the coordination personnel allocation with the outsourcing security company has reached the duty standard of our security guards. Thirdly, in order to cultivate mutual awareness of security guards, formulate post reporting system and requirements, follow up the actual implementation of the security team, make relevant adjustments at any time according to the implementation results, and appropriately adjust the patrol route of security guards in the park according to the current situation of the park, follow up the implementation according to the adjustment plan, find out the shortcomings in time and improve them in time.
Third, the perfect stage.
The work log and training of the security team were updated and adjusted, and the relevant implementation standards were determined. Secondly, according to the operation data of the original security team, improve the security operation manual, track the implementation of security in each post, so as to find and solve problems at any time, and determine the post responsibilities, post distribution and patrol route of each post in the park. The fourth stage: Operation stage "Operation stage" is to implement the management of the security team at this stage under the basic model conditions. According to the implementation results, the management of the security team will be updated at any time, so that the management of the security team will be at the forefront of property management, and the service consciousness of "thinking what the owners think and being anxious about what the owners are anxious about" will be achieved. In the four stages of operation, I participated in the formulation of safety management plan for major holidays, the management of insurance site, the follow-up of complaints from business owners, the adjustment of management of secondary installation construction site, the rectification of the flow of construction vehicles entering and leaving the park, the formulation of riding standards for non-motor vehicles (including battery cars and motorcycles) on the roads between houses, and the embodiment of team consciousness (snow sweeping in rainy and snowy weather).
During the period when I entered the department, I deeply touched my colleagues in this department with meticulous attitude and hard work, thus gaining the recognition of the leaders and colleagues in this department. Of course, I also saw some shortcomings in my work. With the help of department leaders and colleagues, I gradually improved, laying a good foundation for better completing this position. This makes me feel that "communication" is a teacher and "autism" is the truth of the abyss.
With the continuous progress of time, I have a deep understanding of the company from a state of little knowledge of the company. Because of the company's harmonious working atmosphere and United corporate culture, I quickly entered the work role. It's like a new car running in. A good driver will shorten the running-in period of a new car.
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