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Summary of property cleaning manager's work
Summary of the work of the property cleaning manager 1 In the past year, under the unified leadership of the company and the joint efforts of the employees of the department, all the tasks arranged by the company were completed and recognized by the owners. Cleaning is just a business in the property service management industry. It embodies the clean image of industry units, and also leaves a first impression on the owners and the use of visual senses. As the saying goes: look at the ground through the door, sit down and touch the bench. This is the normal state of people's habitual psychology when checking their health. Looking back, we did this:
First, clean standardization.
On the basis of last year, the work content was refined and the big grading standard was strict. Different areas and different parts have specific scoring evaluation. This is convenient for operation and inspection.
1. According to the standard training, in view of the situation of job rotation and more new employees, the training is conducted by means of regular meeting to talk about theory and on-the-job demonstration. The squad leader teaches by hand, and the skilled workers pass on, help and lead, giving full play to the professional skills of the squad leader and mobilizing the enthusiasm of the skilled workers. In this way, students are easy to accept and master, that is, they improve their skills and narrow the distance between colleagues, killing two birds with one stone and bringing out the best in each other. Strictly control the training, explain the main points of operation, and be diligent and quick (that is, do it diligently and quickly); First rough, then fine, step by step, people walk things clearly (that is, once done thoroughly, people take all the garbage, sundries and tools away).
2. Do it according to the standard. Divided into two parts, the responsibility lies with people, and the target responsibility letter is signed, so that employees have standards in their hearts, and the daily worksheet is arranged in an orderly manner and operated accurately. Master Zhou is one of the best. The glass door and glass curtain wall in the hall are clean and transparent, and the coffee table and sofa are spotless. Master Yuan carried forward the work style of striving for perfection and cleaned the trash cans on the floor, which was not inferior to men at all and kept the main building clean and tidy.
Du Ming Building is being renovated now. In the case of small manpower and heavy workload, several masters also consciously take the standard requirements, move closer to the standard, and strive to approach and reach the standard. Their work can only be described as sweeping the floor and mopping the floor with sweat. More importantly, mobilize personnel to take positive actions without complaint. Master Lao Fan's responsibility area is the most thorough and clean at present, and it is a standard model that is difficult to see from the decoration stage.
3. Check according to the standard. Don't go through the motions in the inspection work. Put an end to chaos, even if problems are found, we should pay attention to the weight of expectations, try not to hurt harmony, and provide assistance in many ways. There is only one purpose, and the standard does not give up. Daily inspection, which is an unchangeable skill, is an indispensable measure for cleaning standardization. Only in this way, the fence will not be a dead letter, and the sanitation of the community will win the satisfaction of the owners and users.
Second, put forward strict requirements for health.
Establishing a national health city is an important decision of the municipal party Committee and municipal government. Over the past year, we have always tightened this ambition and never dared to relax. The situation in this area has been very good.
1. The time required by the superior shall be strictly implemented; Do it strictly according to the standard. The cleaning time of the square used to be from 8 am to 8 pm. In order to create sanitation, the relevant departments require us to do a good job of sanitation before 6: 30, and then arrange vehicles. Without increasing the number of staff, the two students were changed to the same class in the morning and afternoon, which extended the class time and met the time requirement of creating health care. Admittedly, although the class time has been shortened, the workload has doubled. However, the two masters accepted the assignment without saying anything. At the same time, it is difficult to see cigarette bands and scraps of paper in the huge square without lowering the standards. On a hot summer day, you sweat on a sunny day and water on a rainy day. In winter, I came to work with stars, street lamps swept the square, and went home with cold wind. It's past supper time. It's not easy every day. It's common and commendable. Their professionalism and fighting spirit are worth learning from our owners.
2. The superior requires long-term management, and we will do it from beginning to end. From the cognitive point of view, health creation is of great significance. From the perspective of job responsibilities, we are the main force. Yes, we must accept the task, be duty-bound, be inspected at any time, and go all out to do a good job in health creation. In the words of two masters: "What to do when checking, what to do at ordinary times" is the same as usual checking. In the process of numerous inspections and unannounced visits, it has also proved one point. The Milky Way is very good, we can rest assured. The leader of the neighborhood Committee said so.
Summary of the work of Property Cleaning Manager 2 in the first half of the year Under the correct leadership of the unit, with the strong support of the hospital and the joint efforts of the employees of the unit, I led all the employees to successfully complete the work tasks in the first half of the year, and now I will report the work summary to the leading colleagues as follows:
I. Basic information
At present, the hospital has a total of ***( 15) employees, including 5 ethnic minorities and 0 Han nationality (10), who are respectively responsible for the community building (***6 floors), the inpatient building (***6 floors), the bungalow administrative office area, the family building No.39 and the underground garage.
Second, the main work
A, organize employees to learn the rules and regulations of the unit, understand the work situation of various departments in the hospital, find problems and rectify them in time, and report the rectification work to the unit leaders and hospital leaders in time, often take the initiative to visit the hospital leaders and department heads, listen to the opinions and opinions of the hospital on cleaning work, find out problems and gaps from themselves, and consult and learn from hospital medical staff without understanding or uncertainty, and strive to communicate and coordinate with the hospital to reduce misunderstandings and narrow the distance; Timely rectify the problems raised by the hospital and ask the hospital for inspection. Enhance personal feelings with medical staff.
Second, do a good job in persuading and educating workers. In view of the cleaning staff's great mobility, fluctuating thoughts, unstable team and unstable thoughts, I will talk with the workers in time, understand the activities of the cleaning staff, patiently reason with them, hold regular cleaning meetings, educate the workers to abide by the regulations of the hospital, instill the management concept of the unit, and educate the workers to find problems from themselves and find gaps from the requirements of the hospital. After persuasion and education, the workers' ideas have been changed. It is difficult to settle cleaning expenses and pay wages on time, which will inevitably affect the stability of the workforce. Therefore, I try to find the hospital leaders to approve the cleaning expenses in time, and I can settle the accounts on time every month, creating conditions for employees to get their wages on time and reassuring them. Recruiting reserve cleaning staff in advance, cleaning staff is highly mobile, belonging to the bottom occupation, and it is difficult to recruit, do and manage. To this end, I will post a job advertisement outside, and even if it is full, I will post the job information online, and establish a reserve of reserve personnel to prevent personnel from being out of touch.
The third is to rationalize and adjust the clean area. This paper analyzes the positions of hospital cleaning one by one, and makes a thorough investigation from the aspects of cleaning requirements, cleaning time, labor intensity and opinions of medical staff on cleaning. Adjust the positions of a few people according to the physical condition and job responsibilities of employees. Publicize the rules and regulations of the unit and hospital to employees, and improve their sense of post responsibility. Enhance the staff's discipline, set strict standards for employees, strengthen supervision and inspection, go out early and return late to cooperate with hospital leaders to carry out regular and irregular health quality inspections, find problems in time and improve them; Pay special attention to employees' gfd, be polite to customers and conduct monthly employee training. Most employees are ethnic minorities, with low education, little knowledge, no professional skills and knowledge, and language communication is difficult. Therefore, make a monthly training plan, carry out targeted skills training, improve employees' professional knowledge and work skills, and establish a "patient-centered" service concept; Improve the staff's service awareness and provide training materials in the form of words and pictures to the hospital as required;
Fourth, conduct safety education for employees, educate employees to abide by the hospital's safety system, observe safety discipline, and do not operate illegally; Patiently educate employees to pay attention to the safety on the way to and from work and their own traffic safety; Cooperate with the hospital, train employees' hospital awareness, and do a good job of safety with the hospital. Common sense and precautions for cleaning medical devices to avoid personal injury and property loss; Remind employees to pay attention to the safety of aerial work such as cleaning windows to avoid casualties. After the relocation of the hospital laboratory this year, the glass area is large, it is difficult to clean, and the safety risk is great. So, I applied for a safety rope from my company. Practice using safety ropes with employees to ensure that employees clean dangerous areas and work safely;
Fifth, strictly implement the attendance system. Those who arrive late and leave early will be warned first, and those who refuse to correct will be fined. An assessment system has been established, which links the assessment results with the post salary, rewards the excellent and punishes the poor, rewards outstanding employees every month (the reward funds come from fines), punishes employees who fail to pass each assessment, gives material rewards to outstanding employees in hospital assessment, rewards the advanced and punishes the backward, and stimulates the enthusiasm of employees. Establish a good image of employees, order summer work clothes, and ensure that employees have uniform work clothes. Gfd meets the requirements of the hospital.
Six, do a good job of saving energy and reducing consumption, safeguard the interests of the unit, establish a ledger according to the requirements of the hospital, realize refined management, collect disinfection supplies and cleaning utensils as planned and quantitatively, keep records of entry and exit, make it clear that the old mop can be repaired, nailed down and reused after reinforcement, and extend the service life of cleaning utensils as much as possible. When employees receive cleaning supplies, educate employees to save bags, use rags carefully and do their best. Plug the loopholes, and make statistical analysis on the consumption of disinfection supplies and cleaning appliances in this department and the recipients of each employee every month to prevent waste and loss, and strive to save costs, safeguard the rights and interests of the unit, maximize profits and protect the interests of the unit. In order to plug the loopholes, every week is designated as the collection time of cleaning supplies. Gloves are distributed from 40 pairs to 20 pairs per person per month, saving 300 pairs per month. Garbage bags are reduced from two bags per month to one bag per month. The mop budget for the first half of the year in 200 yuan has not been spent. According to estimates, the expenditure in the first half of the year is 1 10,000 yuan.
Third, the existing problems
Since the beginning of this year, the hospital has been carrying out various standards, which puts forward higher standards for cleaning work: First, the establishment of smoke-free hospitals. During the construction period, the cleaning frequency of elevators, halls and other public areas will be higher than usual, which will increase the labor intensity of cleaning staff; The second is to create a civilized unit, which will put forward higher requirements for the cleaning quality, service attitude and work standards of employees, and also put forward higher standards for the training of employees and the filing of training materials in our unit.
Although some achievements have been made in the first half of this year, it is inseparable from the care and support of the unit leaders, the cooperation of hospitals and the concerted efforts of all the staff in Qi Xin. In the future work, I will still be proud, not impatient, and live up to the high expectations of the unit leaders. With the spirit of hard work and not afraid of difficulties, I will further improve management methods, maintain the image of the unit, improve the quality of cleaning, safeguard the interests of the unit, and be serious about work discipline. Strive to satisfy the unit, the hospital and the staff. The above is a summary of my work for half a year. Due to my limited ability, there are inevitably many shortcomings. Please criticize and correct me.
Summary of Property Cleaning Manager's Work 3 As the saying goes, "There is no Fiona Fang without rules". First of all, the company must have strict discipline, and must formulate a set of management system and clean workflow suitable for the actual situation of the company. Each employee works in strict accordance with the workflow, correctly and reasonably uses cleaning tools and supplies, and makes the floor clean, dust-free and footprint-free; There is no stain on the wall; The bathroom is clean and tasteless. In particular, we should pay attention to the hygiene of the corners and try our best to have no dead ends. In addition, we should actively cooperate with maintenance personnel, report the equipment leakage to the company and maintenance personnel in time, so as to deal with it in time, so as to avoid causing great losses, and do a good job of cleaning after maintenance. In terms of discipline, it is necessary to strengthen the construction of cleaning staff's ideological style, strictly grasp discipline, regularly inspect and supervise, and ensure that there are laws to follow, law enforcement must be strict, and offenders will be prosecuted. Everyone has rules to follow when executing, and everything has evidence to follow. Strictly follow the reward and punishment system, reward for good performance and criticize for poor performance. For those who fail to make corrections within the time limit, they will be randomly checked every morning and regularly checked in the afternoon to solve the problem at any time. Reflect the problems related to the government and other departments to the government management department in writing, and suggest that they be solved quickly so as not to affect the normal work of the building staff. Summarize the work of the week every weekend and arrange the work tasks for the next week. Make the cleaning management move towards the track of institutionalization, standardization, scientificity and humanization.
Secondly, we should exchange cleaning experience, learn from each other, and work hard with Qi Xin. For example, cleaning the elevator with the elevator cloth in your hand will be a waste of time and uneven. Some cleaners tried to tie the towel to the broom, which greatly improved the work efficiency and wiped it quickly and evenly. It's finished, and everyone feels good. This little trick was immediately popularized at work. At the same time, actively carry out the training and assessment of service skills of cleaning staff to improve the quality and service level of cleaning staff.
Thirdly, fully mobilize the enthusiasm and initiative of employees, make every employee correct the service attitude, work conscientiously and responsibly, be not afraid of being dirty and tired, and overcome the sense of inferiority, and we will certainly be able to do a good job. There is no distinction between nobility and inferiority in the works themselves, but there are differences in attitudes towards the works. Whether a person can do a good job depends on his attitude towards work. Regardless of whether the occupation is ordinary or not, regardless of the position, we must respect it. Cleaning work is relatively low in the eyes of others, and dealing with dirt all day is very dull. If cleaning is not in place, it will be criticized, but her work is noble, and a person's hard work is in exchange for a clean environment and spring scenery in the garden. All walks of life should care about the life of cleaning staff and respect their work. Their work is an indispensable part of society, so that their work can be understood and recognized by society, and they can have a good working attitude and work actively.
To improve and protect the environmental sanitation of the office building, as long as we regard the office building as our home, clean it from time to time, make the ground and windowsill clean, and operate in strict accordance with the operating rules, we will certainly do a good job in cleaning the office building. You can make every staff member enjoy the warmth and convenience like home and work better in a comfortable environment. This not only improves the environment, but also achieves our service purpose. On the other hand, employees' service skills are constantly improved in study and practice, which can better provide better management and services for the majority of owners.
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