Is it reasonable for the house to stop power supply and water supply without paying the heating fee? What should I do?

Unreasonable, can bring a lawsuit to the court.

The "Regulations on Property Management in People's Republic of China (PRC)" has corresponding provisions:

Sixty-seventh in violation of the property service contract, the owners failed to pay the property service fee, the owners' committee shall urge them to pay within a time limit; If it fails to pay within the time limit, the realty service enterprise may bring a lawsuit to the people's court.

Within the property management area, water supply, power supply, gas supply, heating, communication, cable TV and other units shall charge relevant fees to the end users. Where a realty service enterprise accepts the entrustment to collect the fees mentioned in the preceding paragraph, it shall not collect additional fees such as handling fees from the owners.

Extended data

Example:

"I feel so overbearing!" Still very helpless?

According to the complainant's clue, the reporter came to a residential area in Xinyuan and found that there was indeed a notice posted in the yard of the residential area. The last notice reads: "For residents who don't use heating during this heating period, according to the policy of the municipal government, submit an application to stop using it before 1 1.5, and water and electricity will be cut off during the heating period. It can be paid at 30% of the amount payable. "

In this regard, Mr. Zhang, the person in charge of the residential property, explained that the residential area belongs to municipal central heating, and the heating fee is charged according to municipal regulations, so it is impossible to charge more than a dime. "In the heating season, in order to ensure that the heating of the whole community is not affected, residents of course have to pay the heating fee.

The reporter learned from Mingdemen Thermal Power Company, which belongs to the community, "If the heating of the house can be controlled by households (the heating valve can be closed or the radiator can be removed), the user can apply to the property before the heating period starts, and after confirmation by the heating enterprise, the basic heating fee will be charged at 30%; If the house in the household cannot be controlled by the household, that is to say, the heating valve cannot be turned off at all, the owner can negotiate the price with the residential property, but the heating company only charges 30% of the basic heating fee from the property. "

"Most of us who have lived in the community for a long time have already paid the heating fee, and some who rent in the community may not want to pay it." Aunt Zhang, a resident of the community, said that it is wrong not to pay the heating fee, but the water and electricity cuts sound like violence against violence, which is too overbearing.

Mr. Zhao, who lives near Gaoxin Crystal Island, believes that since he lives in a residential area, he should pay the heating fee as soon as possible. As a result, many people in their community didn't pay the heating bill. As a result, the whole community has been unable to heat up until now, and it is only fair that the tenants who pay the heating fee are strict with the property requirements.

Faye, a lawyer of Shaanxi Xu Anqi Law Firm, said that if the owners don't pay the heating fee, the heating company should take corresponding measures. The practice of cutting off water and electricity in property is an infringement, which infringes on the owner's right to use water and electricity, and the property management company should compensate for the losses caused by it.

In the face of contradictions, communication is useless at first. Can the property really only achieve the purpose of charging through such vicious measures as power failure and water stoppage? Is there any other solution?

"The practice of cutting off water and electricity is a bit extreme. In fact, we should find out the root of the problem and not just look at the surface. " Mr. Zhou, Assistant Manager of Maple Leaf New Town Project Department, a high-tech property, has been engaged in the property industry for more than 65,438+00 years. Although his residential area uses wall-hung boilers for heating, he believes that the attitude of heating reflects the management mode of residential property.

"The property is charged on behalf of the heating company, and the final heating fee is to be paid to the heating company. The problems encountered in the actual process make the property company very difficult. " Mr. Zhou said that in their work, they also encountered cases where the owners refused to pay the fees. Generally, we should communicate patiently first.

There must be something that the owner is not satisfied with. If the owner's problem is solved, the owner will not make trouble unreasonably, so the most basic thing is communication, which is reflected in language and attitude. "In the interview, the reporter also learned that citizens have a lot of complaints about the property charges in their own communities, mostly because the charges are opaque or the property services are not in place.

If communication still fails to solve the problem, it will be solved through legal proceedings. Mr. Zhou introduced that since the previous year, the property management company has sued more than 30 owners who owe a large amount of money for a long time, of which the smallest amount is 20,000-30,000 yuan and the largest is 6,543,800 yuan. "Although the legal proceedings are time-consuming and experienced, after the fair judgment of the court, the relationship between the two sides is more harmonious than before, and now two-thirds of the arrears have been recovered."

The practice of pre-litigation communication has also been recognized by Ms. Zhang, the manager of human resources and administration department of northwest regional property company of Jindi Property Management Group Company. She said that Jindi Property also handled the charging problem in this way. However, regarding the attitude of charging, she still feels that it should be as gentle as possible. "After all, the owner is the food and clothing parents of the property. If the property wants to be recognized by the owners, it is still necessary to impress the owners with sincerity. "

Baidu Encyclopedia-People's Republic of China (PRC) Property Management Regulations

Xi daily-water and power cuts without paying heating bills?