Model essay on department work summary

Generally speaking, putting forward your own ideas in the summary is conducive to getting the support of leaders and uniting colleagues around you to carry out their work better. For your reference, I have carefully prepared a model essay summarizing the work of the following departments. Welcome to study!

Model essay on departmental work summary 1

In 20__ year and the first half of 20__ year, according to the overall requirements and deployment of the hospital nursing department, the work of the department in charge was earnestly carried out. By strengthening the management of nursing work in this department, the work plan and goal of taking hospital quality management year as the guide, taking patients as the center, taking quality as the core and focusing on quality control work have been well realized. With the care and support of hospital leaders and nursing department and the joint efforts of nurses, the nursing work in the department was successfully completed. The nursing work in 20__ and the first half of 20__ is summarized as follows:

Clear division of labor, department personnel, strengthen the management responsibility system of nursing staff.

According to the requirements of the nursing department, the department has established various rules and regulations. The nursing staff in the department clearly divide the work according to the workload and implement the responsibility system nursing. In the work, strengthen the management of nursing staff responsibility system, so that every nursing staff can clearly understand their job responsibilities and do a good job in nursing seriously and meticulously.

Second, take patients as the center, advocate humanized service and strengthen nurse-patient communication.

In order to meet the needs of medical services, create a high-level service concept and humanistic care, establish a good social image, and promote the sustained and stable development of hospitals, all departments adhere to patient-centered, provide warm and thoughtful humanized services for patients on the basis of respecting, understanding and caring for patients, respect patients' personal dignity, attach importance to patients' personality and psychological needs, and meet patients' physical and psychological needs to the maximum extent.

First of all, the nurse in charge warmly receives the newly admitted patients and sends them to the bedside, and actively introduces the ward environment, work and rest time, rules and regulations and attending doctors to the patients or their families. During the hospitalization of patients, the responsible nurse should know seven things about patients and put psychological nursing and disease knowledge education into the focus of nursing work. Understand and pay attention to patients' psychology, living conditions and needs, and integrate family service into work. Department nurses care about patients in life, provide daily necessities and financial support for patients, and help patients with difficulties to solve problems. Strengthen psychological care, comfort patients with loving affection, enhance patients' confidence in overcoming diseases and promote early recovery. Pay attention to communication and exchange with patients in nursing work, and win the understanding and trust of patients with a non-discriminatory, respectful and caring attitude.

Strengthening communication between nurses and patients, and doing well in disease knowledge and preventive health education are prerequisites and necessary conditions for all nursing work. All the patients in our department are infectious patients, most of whom are patients with chronic liver disease. In order to improve patients' understanding of diseases and better cooperate with medical treatment, the responsible nurse plans and guides the rest, diet, isolation and other aspects during patients' hospitalization, and explains relevant disease knowledge at the same time, so as to eliminate patients' fear caused by ignorance, psychologically relieve patients' pressure and make patients understand the significance of cooperating with medical care. Before the patient leaves the hospital, the responsible nurse should do a good job in discharge education and preventive health care guidance, so that chronic patients can master health care knowledge and reduce the probability of disease recurrence, thus improving their lives and quality of life.

Third, strengthen ward management and create a good medical environment for patients.

According to the transmission route of the disease, departments should do a good job in the isolation management of patients. Separate different disease units to prevent cross infection. Strengthen the management of each channel, enhance the awareness of doctor-patient isolation, and strengthen the protection of staff. In order to ensure that the items in the ward are placed neatly, neatly and orderly, the head nurse leads the responsible nurse to wet sweep the bed for the patients every day and arrange the bed units and items. Strengthen the management of ward property personnel and do a good job in patient hygiene and cleaning. Through our efforts, the ward environment is clean and elegant, and patients feel comfortable and satisfied.

Fourth, strengthen disinfection and isolation, and strictly control the occurrence and development of hospital infection.

Strictly implement the disinfection and isolation system formulated by the leading group of hospital infection management, and conscientiously implement the principle of aseptic technology in nursing operation. Deal with patients well, so that everyone can use tourniquets and disinfect them. Daily wet bed cleaning, door handle and bedside table disinfection. Disinfect and wipe the table top of the treatment room every day, and carry out secondary ultraviolet irradiation disinfection. Do air fumigation and air culture in the disposal room regularly every month, and make registration. All kinds of medical wastes should be carefully destroyed, soaked, repackaged and handed over to relevant personnel, and registered and double-labeled in time. After the patient was discharged from the hospital, the ward was disinfected at the end to prevent hospital infection. At the same time, the department set up a hospital infection control team, made a monthly assessment plan, and did a good job in supervision and inspection of disinfection and isolation.

Fifth, strengthen the writing of nursing documents and the regular inspection and assessment of various nursing work to improve the quality of nursing.

Quality management is the eternal theme of the hospital, and regular inspection is the guarantee to improve the quality of nursing. In order to improve the quality of nursing, according to the characteristics of nursing work in our department, combined with the inspection and assessment rules formulated by the nursing department, the department formulated the focus of weekly and monthly nursing assessment, and made inspection and assessment from nursing forms, document writing, basic nursing and other aspects, and made records carefully. The nursing working days in the department are focused, arranged weekly and planned monthly, which are strictly carried out according to the plan, and there is a work summary at the end of the month.

In the quality management of basic nursing, strengthen the basic nursing work for critically ill patients. In the work, strictly implement the nursing operation standard, emphasize and implement aseptic operation, and do a good job in personal protection.

In the aspect of link quality, we should pay attention to the timeliness and standardization of nursing medical record writing. The writing of medical records requires standardization, and at the same time, nurses are required to constantly enrich and enrich the writing content on the basis of timeliness, truthfulness and accuracy, so as to improve the connotation quality of nursing medical records.

In terms of safety management and disinfection and isolation, supervision and assessment have been strengthened, so that there is no cross-infection and nosocomial infection in the department throughout the year.

Each department insists on four times of nursing quality inspection every month, analyzes the reasons for the deficiencies in the inspection in detail, and strengthens the service consciousness and quality consciousness of nursing staff through in-depth and meticulous ideological education. Summarize experience and lessons, put forward rectification opinions, and supervise the rectification effect.

Six, pay attention to improve the professional quality of nurses, strengthen the three basics and three strict training.

In order to better serve patients and reduce their pain, nursing staff must have good professional skills and solid professional knowledge. Therefore, the department attaches importance to the professional quality training of nursing staff. Under the strict requirements and organization of the hospital nursing department, he actively participated in the business training and lectures of the whole hospital, ensuring the attendance rate of more than 95%. The department regularly organizes nursing staff to study and train their professional knowledge and operational skills every week. In the large-scale training activities of hospital nursing department, all nursing staff in the department actively participated in the training, regardless of morning and evening, holidays. In the nursing theory and operation assessment organized by the hospital, the nurses in our department have achieved good results.

Seven, actively carry out nursing rounds and nursing discussion.

Every month, the department organizes nursing staff to conduct secondary nursing business rounds and secondary administrative rounds, and records them. The nursing department regularly participates in rounds and evaluations. Understand and check the completion of nursing work of responsible nurses through nursing business rounds. The head nurse gives timely guidance to the nursing plans and measures formulated and implemented by the responsible nurses, and organizes discussions and solutions to difficult nursing problems to improve the nursing effect and quality. At the same time, by organizing nursing rounds, we can understand and publicize some new businesses and technologies to improve the professional and technical level of ward nurses.

Eight, strengthen the overall quality training of nursing staff.

Strengthen the comprehensive quality training of nurses in wards, improve service attitude and service level, promote healthy qi in departments, take nurses who treat patients as relatives, care about their sufferings and solve their life difficulties as examples for everyone to learn, and call on all department personnel to learn. In response to the call of the hospital, we chose the nursing technology mode and listed the service in our business, which won the trust of patients. Driven by advanced models, the departments are united and upward, and Qi Xin works together to promote the smooth completion of various nursing work, which has also been recognized and praised by patients.

The above is a summary of the work of the first district of liver disease in 20__ and the first half of 20__. While affirming the achievements, we should also clearly see the shortcomings and be brave in innovation and perseverance in management consciousness; In terms of standardized services, we still need to improve; There are still a few comrades who are indifferent to the implementation of rules and regulations. Therefore, in the second half of 20__, we will continue to improve and strengthen the construction of nursing team in departments. Everyone should start from essential work, constantly enrich and improve themselves, and become a high-quality excellent nursing staff. We believe that with the efforts of hospital leaders, nursing departments and all nursing staff, we will definitely do better nursing work!

Model essay on department work summary II

Under the care and leadership of the party group of the Health Department, with the support and help of all offices, the party and government of the whole hospital are United as one, and all the staff have made active efforts, taking the national tuberculosis prevention and control plan as the goal, taking the spirit of the national and provincial health work conference as the driving force, and combining the reality of our province and our hospital, successfully completed the tasks stipulated in the contract between the director and the party branch, laying a good foundation for grasping the pilot project and creating a new situation in tuberculosis prevention and control in our province.

First, do a good job in internal construction and stabilize the tuberculosis prevention team.

1, in view of the problem that TB prevention and control personnel are not waiting for their posts well and the team is unstable, on the one hand, the Party branch, according to the target content, uses the time of political study to state facts and make sense, and talks about the entrepreneurial spirit of old TB prevention and control personnel, the importance of TB epidemic situation in our province, even the whole country and the whole world, angels in white's dedication and the important position of TB prevention and control work in society; On the other hand, actively organize efforts to generate income, solve the worries of employees, and better realize the goal of grasping two civilizations and two achievements together. In the case of shortage of funds this year, the combination of self-financing and appropriation has cleared the road, improved the patient canteen, purchased vehicles and solved some practical problems in work and life.

2. Actively complete the daily work of personnel, insurance, labor and capital, veteran cadres, Red Cross trade unions and the Communist Youth League. In accounting, it was inspected by three government inspection teams, and the results showed that the revenue and expenditure management was standardized, and no major violations were found.

Second, cultivate talents and improve the level of teaching and scientific research.

1. In terms of personnel training, on the one hand, we should actively train hospital personnel, on the other hand, we should do a good job in grassroots personnel training. This year, the hospital sent _ _ people to Hunan Medical University and Beijing for further study, and sent people to Xi 'an and Xinjiang to attend two academic conferences and short-term classes such as provincial emergency training courses. Before the start of TB control project counties, statistics training courses for TB prevention and control directors in the whole province, intensive short training courses for technical guidance group of the project office, seminars on TB inspection procedures and professional training courses were held, with more than _ _ _ _ people trained. Receive _ _ grassroots tuberculosis prevention and control personnel to study in the institute.

2. Scientific research is an important indicator reflecting the talent and academic level of a unit. This year, it has published _ _ articles in national first-class journals, _ _ articles in China Tuberculosis Newsletter, _ _ articles in Preventive Medicine, _ _ articles in the 20th annual meeting of the National Tuberculosis Society, _ _ articles in the meeting and _ _ articles in other academic conferences. At the invitation of the _ _ Municipal Science and Technology Commission, experts were sent to Yuxi City to conduct scientific research review on tuberculosis prevention and control.

Third, propaganda work.

In view of the resurgence of global tuberculosis epidemic, the World Health Organization declared a global tuberculosis emergency in 1993, calling on the world to take urgent action to strengthen tuberculosis control. March 24th of each year will be designated as "World Tuberculosis Prevention Day". Last year, the Ministry of Health of China upgraded the management of tuberculosis from Class C infectious diseases to Class B infectious diseases, and listed tuberculosis as one of the five key diseases during the Ninth Five-Year Plan period. Our province is one of the provinces with serious tuberculosis epidemic and an upward trend. This year, the provincial health conference has listed tuberculosis as one of the key prevention and treatment diseases in our province during the Ninth Five-Year Plan period, and listed the special funds for tuberculosis prevention and control from the provincial finance. It is an important task for us to seize the opportunity and strengthen publicity. This year, in addition to the publicity of Red Cross Day and Children's Immunization Day, we also actively organized free clinics and street publicity during the "March 24" and the provincial health work conference, and opened a column of tuberculosis knowledge consultation and lectures in cooperation with the provincial economic radio station. Through free clinic, distribution of publicity materials, lectures and consultation on tuberculosis knowledge, the visibility of the tuberculosis control center has been improved, and the people's understanding of tuberculosis knowledge has been enhanced. Throughout the year, * * * issued more than _ _ promotional materials.

Fourth, the existing problems

1, the epidemic situation of tuberculosis in our province is serious, the propaganda work is not enough, some leaders and the masses do not know enough about it, and most medical unit leaders and hospital medical staff do not know modern tuberculosis management methods and advanced treatment methods.

2. The institutions and personnel of tuberculosis are unstable, and some established institutions have been merged due to treatment, funds and other reasons, making it impossible to carry out the work. This year, the number of TB control departments reported by TB control cards has dropped to _ _. In non-project counties, which account for _ _% of the total population, newly registered patients only account for _ _% of the whole province.

3. The centralized management of non-project counties has not been solved. Many tuberculosis patients go to hospitals or general outpatient clinics for treatment. Due to financial difficulties and irregular treatment, drug resistance has formed, and more and more patients are refractory.

4. The enthusiasm of some professional technicians has not been brought into full play, and their busy and idle hours are unbalanced. How to adjust it is a problem to be carefully studied in the future.

5, business learning is not tightly grasped, and there is no planned and purposeful arrangement of professional learning.

Department work summary model essay 3

In an instant, 20__ years have passed. Although the road we have traveled is tortuous, the work we have done is fruitful. During this year, under the leadership and guidance of the hospital leaders with President Peng as the core, and under their selfless dedication and leadership, the office closely focused on comprehensive work. Some achievements have been made in participating in the administration of state affairs, managing affairs and improving services, and the office has played a good role in coordinating services and supervising logistics. Looking back on this year, our work was busy and substantial, which can be summarized as follows:

First, strengthen study and strive to improve ideological and political quality.

This year is the year of professional ethics construction in various industries. Correct professional ethics and improve work style. The office closely cooperated with the work of the hospital center, made careful arrangements, and conscientiously implemented the relevant documents and implementation plans of the professional ethics evaluation of the learning institute, which further improved the political quality, professional quality and policy level of the office staff. All work is more standardized, and the service level and quality are further improved.

Two, unity and cooperation, enhance cohesion, and strive to complete the service work.

The office is the comprehensive coordination department. The arrival of a lot of work is unpredictable, and every day's work is new, but we always pursue a better and smoother operation mechanism, pay more attention to our work passion, and treat our work with a positive, serious and sincere attitude.

1, completed more than 50 drafts of various work reports, work summaries, work plans, various request reports and various meeting materials throughout the year, and regularly sent health center information to Licheng District Health Bureau throughout the year 19; More than 20 certificates have been issued, such as family planning certificates, personal identification certificates and so on.

2. Send, receive and transmit confidential documents for timely circulation and preservation. For all kinds of documents and reporting materials issued by superiors, submit the opinions of leaders as soon as possible and send them to the heads of relevant departments for handling in time. More than 560 documents were sent and received throughout the year, and more than 70 documents in the hospital were classified and filed.

3. More than 60 notices of meetings of the board of directors, department directors and employees were issued by telephone and blackboard newspaper on time, and the meeting records were kept.

4, conscientiously do a good job in the management of various hospital seals, important documents, contracts, agreements, unit personnel statements, checks and transfer notes should be submitted to the legal representative for examination and approval, and registered. In the whole year, 628 birth medical certificates were issued, and more than 0/000 medical records of the new rural cooperative medical system were printed. 445 financial checks, financial transfers and financial statements were printed, and more than 600 personnel handling and documents were printed. In the sixth population census, due to various reasons, I used my spare time to check the cases, check the delivery register with the wrong birth medical certificate, and stamped the wrong birth medical certificate dozens of times.

5. Do a good job in personnel deployment and recruitment. Two personnel were deployed throughout the year; 2. Persons who have changed their academic qualifications; 3 registered nurses; About 30 people will take the professional and technical examination. 160 people reported to the second phase of continuing medical education, and 3 people reported to the superior training hospital. 2 copies of annual personnel statistics.

6. Improve the hospital system, formulate and sort out the work system and work responsibility compilation of Huangshi Health Center, and sort it into two volumes to serve the hospital construction.

7. Print all kinds of documents and forms with high quality throughout the year, and * * * print more than 5000 copies of all kinds of documents/kloc-0.

Third, earnestly perform their duties and continuously deepen their functions.

1, responsible for letters and visits; Respond to letters and visits in time and receive them warmly. Explain the policy of what should be done as soon as possible and what cannot be done, and set up a good image for our hospital.

2, earnestly implement the weekly administrative duty and holiday duty arrangement, urge departments to shift on time, timely report to the leadership and convey the relevant functional departments and clinical front-line departments to implement the notices, forms and work requirements issued by superiors. Feedback all kinds of information in time, be quick and effective, and ensure the smooth implementation of government decrees.

3. This year, we formulated, submitted and approved the post setting scheme and the post setting implementation scheme, and we always put the interests of employees first. In terms of post setting, we have won the most senior and middle-level positions, so when you hire senior and middle-level titles and increase your salary every month, you will be happy-when you sang the red song "Dongfanghong", do you still remember the efforts made by our leadership team members and the hard work of managers-you sang the story of spring. In a word, if we don't work hard to set the number of posts, maybe some of them will be employed in higher vocational colleges today.

4, conscientiously do a good job in actively responding to the leaders at all levels who have come to the hospital for many times to crack down on the "two non-"supervision, population and family planning work supervision and medical work inspection by the competent authorities. Draft the incentive performance salary assessment and distribution plan for 20 years, and organize the implementation of the annual employee assessment plan.

To sum up, office work is not vigorous all year round, but it is also busy. Looking back on the past year, without the support of hospital leaders and the help of brother departments, we could not have achieved these achievements. At the same time, we also deeply realize that there are still many problems and shortcomings in our work. In the new year, we will continue to study hard and work hard. Strive for the all-round development and construction of the hospital tomorrow.

Department work summary model essay 4

Over the past year, under the leadership of Dean Long, with the support and help of various departments, the hospital has made certain achievements in participating in the discussion of state affairs, managing affairs and improving services, and played a good role in office staff assistants, coordinating services, and supervising and guaranteeing logistics. Looking back over the past year, we have mainly done the following work:

First, strengthen study and strive to improve ideological and political quality.

This year, the office cooperated with various departments to build professional ethics, correct professional ethics and change work style. The office closely cooperates with the work of the hospital center, carefully arranges the hospital leaders, and carefully studies the relevant documents of the hospital. Through the study, the political and professional quality, policy level and ability to control practical work of government staff have been further improved. The office work is more standardized, and the service level and quality are further improved.

Second, strengthen unity, enhance cohesion and combat effectiveness, and strive to complete various tasks.

The office always practices the working concept of "serving the leaders, departments and employees well". Talk about style in small matters, talk about principles in big matters, never engage in unprincipled disputes, help each other and understand each other in work, and have strong work cohesion and combat effectiveness.

1, drafting hospital work plans, summaries, requests for instructions, reports and other documents and materials throughout the year.

2, conscientiously do a good job in the management and use of hospital seals, so as to achieve strict management and correct use.

3. The sending, receiving and transmission of confidential documents can be timely circulated and saved, and there is no loss or leakage of documents throughout the year. For all kinds of documents and submitted materials issued by superiors, the opinions submitted in time should be endorsed, submitted to the leaders as soon as possible, and issued to relevant departments.

4. Strengthen the hospital management system, and formulate the regulations on rewards and punishments of Yanhe Ethnic Chinese Medicine Hospital.

Third, strengthen responsibility and constantly build a dedicated team.

The laws of office work are "irregular" and "involuntary". It is not vigorous all year round, but it is also very busy. Office workers always remember that responsibility is the first element of work. Responsibility is the core of professional quality. Once you set foot on any post and choose responsibility, you have a mission. Take the responsibility given by the post, complete all the work on time with good quality and quantity, and be responsible for the work done.

The achievements of the office are mainly due to the support, help and cooperation of leaders and brother departments, and the joint efforts of all members of the office. At the same time, we are also clearly aware that there are many problems and deficiencies in our work, and there is still a big gap between our service awareness and service level and the requirements of leaders and comrades. In the future, we will continue to study hard and work diligently to do our job well for the overall development and construction of the hospital.

Department work summary model essay 5

Our department closely revolves around the work plan of nursing department and departments, with the goal of "good service, good quality, good medical ethics and satisfaction of the masses" and the main line of improving nursing quality. With the smooth development of quality service, I really realize the importance of quality service from the heart, regard quality service as the bounden duty and duty of nurses, and treat every patient with gratitude. From the "please" system on the wall, let the quality service "walk" out of the document, change passive service into active service, go deep into the ward, understand the patient's psychology, understand the patient's needs, and improve the nurse-patient relationship. Through the development of high-quality nursing service, nurses' sense of responsibility to patients has been strengthened. As long as you go deep into the ward and find any problems that need to be solved in the patient's life or nursing, you will deal with them in time and solve them in place. The nursing work in our department is summarized as follows:

First, unify thinking, raise awareness and organize implementation.

1, department leaders attached great importance to it, repeatedly stressed the determination and importance of promoting quality nursing service, and organized the formulation of implementation plans.

2. Actively mobilize within the scope of general practice and actively carry out quality nursing services.

Second, clear thinking, conscientiously implement the work.

1, establish and improve nursing rules and regulations, work norms and job responsibilities. Ensure the basic quality and safety of nursing.

2. Conscientiously implement high-quality nursing service and issue satisfaction questionnaires, so that patients and their families can understand the content of basic nursing work and accept the supervision of patients and society.

3. Establish a hierarchical management system for nurses, and establish a hierarchical management framework from head nurses to responsible team leaders to responsible nurses to assistant nurses. According to the ability of nurses, patients' situation and nursing workload, the patient-centered personnel organization structure and nursing division of labor system are implemented. Each group of nursing staff is divided according to patients, and the responsibility is implemented to people. So that the nursing work can really provide patients with holistic and continuous nursing services that meet the needs of patients.

4. Reform the nursing scheduling mode: change the scheduling mode to APN scheduling, reduce the number of shifts of nurses, and implement flexible scheduling at the same time to ensure the implementation of basic nursing work and the continuity and quality of nursing work.

5. Strictly implement basic nursing: for example, cutting nails, feeding patients, assisting defecation, etc. Health education is integrated into basic nursing, which not only strengthens basic nursing, but also enhances the relationship between nurses and patients.

6. In order to implement the special nursing management system and nursing safety management measures, strengthen clinical nursing and ensure medical safety, the nursing department has formulated some safety signs, such as fall prevention signs and drug allergy signs, to reduce the occurrence of adverse events.

7. The responsible team leader shall check the basic nursing work of the class per shift, and the head nurse shall check it every day to find out the existing problems, analyze the reasons and put forward improvement measures.

Three, actively promote quality nursing service and overall nursing responsibility system.

(1) After carrying out high-quality nursing service, patients can return their time and improve the quality of nursing, and they are very satisfied. After the implementation of the responsibility system holistic nursing, the nurse in charge can understand the patient's condition, medication and auxiliary examination in this area, find out the shortcomings of the medical team in time, correct them in time and avoid mistakes. Basic nursing is in place, and morning and evening nursing is better than before.

(2) Working mode of clinical nurses. Implement the responsibility system, the overall nursing team responsibility system or the responsibility nurse responsibility system to ensure that the beds reach the nurses, and each nurse is responsible for no more than 8 patients on average. Gradually implement the "bedside work system for nurses" and gradually realize the routine work of nurses.

Closely observe the patient's vital signs and condition changes in the ward or beside the patient; Visit patients regularly, conscientiously implement bedside handover, treatment and nursing, and establish clinical nursing methods such as "bedside record system" for nurses. Gradually solve the configuration of nurses' mobile nursing workstation (car) and mobile treatment car. Carry out bedside handover, treatment and nursing, and establish nurses' "bedside record system" and other clinical nursing methods. Gradually solve the configuration of nurses' mobile nursing workstation (car) and mobile treatment car.

(3) Patients' satisfaction has been improved, and nurses in charge are often praised by patients and their families and recognized by patients.

Four, the establishment of supervision mechanism, continuous improvement of service quality

1, hold a public holiday forum once a month, listen to patients' opinions in time, set up a contact book for hospitalized patients, and call back the discharged patients in time.

2. In the patient satisfaction survey, the patient satisfaction can reach 92%.

Five, conscientiously implement the rules and regulations, especially the three checks and seven pairs. Improve nursing quality and ensure nursing safety.

(1) Strengthen the verification of patients' identities. Inpatients wear wristbands and fill in all kinds of information as required. Nurses carry out various treatments, and check according to more than two identification methods during nursing.

(2) adhere to the system of checking, the responsible nurse checks the doctor's advice every afternoon, the head nurse always checks it every week, and checks the implementation of the doctor's advice every day and records it; Insist on bedside handover of critically ill patients, prevent complications and do a good job in nursing critically ill patients.

(3) Strictly implement the isolation and disinfection system, and the nurses are familiar with the configuration of various disinfectants. The oral medicine cup is disinfected once a day, and the ultraviolet lamp irradiates the treatment room every day 1 time. Nursing one bed, one towel and one morning wet cleaning, terminal disinfection of discharged patients, management of medical waste and domestic waste as required, strict handover registration,

Problems and challenges of intransitive verbs;

Although some achievements have been made, there are still shortcomings; For example, nurses' propaganda and health guidance are not in place, nurses' writing cases are not standardized, individual nurses' sense of responsibility is not strong, and ward management is not in place. The management ability of the department needs to be further improved.

1. Patient:

① In the survey of patients' satisfaction, dissatisfied or satisfied items mainly focus on problems such as inadequate nursing service, poor initiative and untimely communication.

② In the daily check-up, most patients can receive basic nursing and life nursing from nursing staff, but some patients are unwilling to accept the services of nursing staff? I don't trust nurses to take care of children. I don't trust them.

2. Nursing staff:

① Nurses have a heavy workload and are distracted, so they can't deeply understand the overall situation of patients, and it is difficult to keep up with the deep personalized nursing.

(2) Rewriting ignores implementation, which can't correctly handle the relationship between writing and doing. Nurses are busy writing all kinds of records, ignoring the implementation of nursing measures, so the time to go deep into the ward is relatively reduced, and the opportunities for nurses to contact patients are correspondingly reduced.

(3) Due to the lack of nurses' own quality and related knowledge, nurses' awareness of active service needs to be strengthened. For example, nurses fail to take the initiative to patrol wards in time, the observation of illness is not comprehensive, sometimes health education is not implemented in time, the content and communication are superficial, and humanized service measures are not implemented in place.

3. Management:

The logistics support system is not enough, such as the general affairs department and pharmacy are not fully implemented, and nurses need to spend a lot of time performing work other than treatment and nursing.

In a word, the nursing staff in the department are of one mind, tackling difficulties, focusing on the overall situation of the hospital, strengthening the quality inside and shaping the image outside, constantly improving the level and quality of nursing services in the department, and effectively providing quality nursing services for patients. I believe we will get better and better!

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