Job Recruitment Website - Property management - What is the corporate culture of Vanke?
What is the corporate culture of Vanke?
? Vanke is a team full of ideals and passion, full of enterprising spirit of pursuing innovation and exuberant vitality. The company is committed to training professional managers, providing employees with opportunities and space for sustainable development, and striving to create a level playing field. The company advocates individuality and a healthy and rich life. Through the introduction of the company's development process, brand building and company concept, people who are about to enter Vanke will have a preliminary understanding of Vanke, and at the same time they can look forward to their career development and establish their own beliefs and pride in the hearts of new employees.
? Every achievement of Vanke in the past depends on the efforts of Vanke employees. Every progress of Vanke tomorrow, starting today, is closely related to your efforts. This is inspiring words, especially for new employees, which shows the company's trust in employees. Trust is the beginning of a good job. For everyone, the first impression is very important, and the sense of belonging takes root from the moment you step into the company.
Second, the entry procedures and workplace discipline
The entry procedures include: registration, probation, regularization, special tips and minefields.
After receiving the employment notice, please report to the human resources department of the employer on the specified date and provide personal information. Please discuss with your colleagues in the human resources department to determine the storage method of your personnel files. During the probation period, the company will specify an induction guide for you to help you receive on-the-job training and get familiar with various specific matters related to your work. You should complete Vanke E College within 3 days after reporting for duty? New staff class? Study and online examination; After passing the trial and completing all the contents of the induction training, the colleagues in the Human Resources Department will remind you to fill in and submit the application for regularization in time, and implement the approval process for regularization.
Workplace discipline includes: professional etiquette, attendance system, special tips and minefields. Provisions on employees' workplace image, office etiquette, working hours, vacations, work-related injuries, business trips, etc. For example: (Monday to Thursday) Male employees should wear shirts, suits, dark leather shoes (socks) and ties; Female employees should wear sleeved shirts, suit skirts or trousers, sleeve skirts and leather shoes.
You can wear light clothes suitable for the workplace on Friday, but it does not include shorts, sleeveless clothes and miniskirts. Pay attention to keep the office environment clean and tidy, do not eat in the office area, do not smoke in the non-smoking area, and the company implements the working hours system of working five days a week with an average working time of no more than 40 hours a week. You need to always pay attention to the information on bulletin boards and intranet, and get the necessary information in time, but don't publish or change it without authorization.
These regulations reflect humanization and standardization, and special tips and minefields play a role in reminding. Employees can work properly and easily at work, develop good work habits and establish a good work image. Employees' behavior constraints can be reflected in their work. If there is no procedure and discipline, the work will become chaotic, the team will lack centripetal force and the work efficiency will be reduced. Entry procedures and workplace discipline are a process of shaping corporate culture.
Third, staff management.
Employee management mainly includes employee relations and communication, employee health and safety and employee organization. Among them? Article 12 communication? It is widely circulated outside, which reflects Vanke's corporate culture.
(1) (superior manager) Open the door.
The company advocates all managers? Open the door? Employees are welcome to put forward their own ideas and questions directly, and managers are also required to take the initiative to pay attention to their subordinates' ideas and emotions.
(2) Briefing
Top managers face the grass roots and pay attention to the front line, so that employees can keep abreast of the company's business development direction and trend and answer employees' concerns on the spot.
(3) Employee Relations Commissioner
The company has a post of employee relations specialist, who receives and handles the ideas, opinions and suggestions expressed by employees, guarantees to give a reply within 36 hours of normal working days, and keeps the identity of employees confidential.
I have an appointment with the general manager.
If an employee needs to have a personal interview with the company's senior management, he can apply through the employee relations Commissioner, who promises to give a reply within 36 hours of the normal working day.
(5) Staff Committee
The workers' committee is an organization that represents and serves the interests of all workers, and its basic function is participation, communication and supervision. If staff members have opinions and ideas, they can reflect them to Committee members. For an introduction to the working committee, please refer to "Employee Organization".
(6) Job interview
When a new employee becomes a regular employee, salary adjustment or post change, job evaluation, career development planning, and employee resignation, the employee's boss will interview the employee to understand the situation and listen to opinions.
(7) Working discussions and meetings
The company advocates team work mode, and teams must have the same work goals and common values. The company's performance management system encourages managers to listen to the opinions of the team and share their vision through work discussions and meetings when setting goals.
(8) Send an email to anyone.
When it is not suitable for face-to-face communication, the staff can send an email to anyone to quickly reflect the problem or solve the doubts at work. E-mail should be concise and only sent to people who really need to contact.
(9) Online forums
If employees have any comments and suggestions, or want to share their views with other colleagues, they can post them directly through the intranet forum.
(10) employee complaint channels
When an employee thinks that his personal interests have been improperly infringed, or needs to expose other employees' behaviors that violate the Code of Conduct for Employees' Duties, he can complain and expose them through complaint channels (see 2. Complaint procedure).
(1 1) employee satisfaction survey
Through regular anonymous opinion surveys, the company seeks employees' opinions on the company's business and management, and understands employees' overall satisfaction with the working environment. Employees can give feedback according to their real thoughts without any worries.
(12) Company Information Release Channel
The company has websites, weekly magazines, business briefings, bulletin boards and other forms of information dissemination channels, so that employees can easily and quickly understand the industry trends, the company's business development trends and important events and notices.
This? Article 12 communication? It ensures the smooth communication between employees in the upper, lower, left and right positions within the enterprise, so that any unfair and unreasonable behavior can not be covered up? Black-box operation . Vanke is also transparent and open to customers. In addition, Vanke set up a direct channel for customer complaints on the website, which was also announced in a conspicuous place? Complain about Vanke? Five communication channels: real estate customer center, property management office, complaint form, complaint forum and Vanke Group customer center. ? Grow up with customers and make Vanke perfect in complaints? It not only shows Vanke's attitude, but also reflects a rare mind.
Fourth, the staff post code of conduct
This part clarifies the responsibilities and obligations of employees, including business activities, resource use, confidentiality obligations, internal and external communication, conflicts of interests between individuals and companies, behavior judgment and supervision. It regulates some possible improper behaviors of employees and the corresponding measures that companies should take to avoid such behaviors.
Vanke, who sells Japanese electrical appliances, is deeply influenced by some corporate cultures of Sony, the most influential of which is Sony's after-sales service. Vanke's property management is good In fact, Vanke's management comes from Sony's after-sales service. In the design department of Vanke, there is a saying that is often mentioned, that is: Looking back at our products 50 years later, should we live up to the architectural history of China? . With the development of society, economy and culture, Vanke's corporate culture has gradually formed a powerful invisible force, pushing Vanke forward.
The Staff Code is helpful to further improve the corporate governance structure of the company, standardize enterprise management, continuously strengthen the implementation of internal control system, gradually establish a self-restraint and self-monitoring risk prevention system in the group company, create a safe, harmonious and orderly working atmosphere, form a United, promising and enterprising work team, and make the company from? Rule by man? Management changes to? Rule of law? Management and scientific management to improve international competitiveness. To a certain extent, the Staff Code should be adjusted with the changes of the company's management system, business operation, market and consumer demand, and Vanke needs to go further in the inclusive culture.
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