Property management agencies of administrative departments and relevant departments

(I) The meaning of administrative management The administrative management of property management refers to the implementation of business management of property management by the state or state administrative organs in accordance with relevant laws and regulations. Its essence is that the state establishes the normal order of property management through legal and administrative means, and promoting property management is conducive to urban construction and national economic development, and to improving people's living and working conditions.

(2) the content of administrative work

1 policy guidance

Property management administrative organs should hand over property management policies to the broad masses of the people, including property owners, users, owners' committees and property management enterprises, as well as regional streets, neighborhood committees and relevant departments. It is necessary to take publicity policy as the basic condition for policy implementation, strengthen publicity, and popularize property management legal knowledge and related legal knowledge through various forms. It is necessary to train the relevant personnel of the owners' committee and property management enterprises so that everyone can learn, understand and make good use of the Property Management Law.

2. Administrative legislation

According to the basic principles stipulated by national laws, according to the national principles and policies on real estate and property management, and in view of the new situation and new problems encountered in property management, formulate and formulate various property management laws, government regulations, normative documents and systems.

3. Service coordination

Coordinate the relationship between owners, owners and owners' committees, owners and property management companies, owners, owners' committees, property management companies and various administrative departments in property management, and organize and coordinate the relationship between property management industry and real estate, architectural decoration, municipal environmental protection, finance and other industries. At the same time, we should provide various services, including policy consultation, talent exchange training, information communication and related real estate taxes and fees, registration and filing procedures, etc.

4. Law enforcement supervision

The administrative department shall implement administrative law enforcement according to the administrative law enforcement authority granted by administrative regulations, accept complaints from owners and relevant parties, and conduct administrative supervision, management and handling of disputes arising from property management according to law.

5. Market management

Through economic means such as land price, house price, tax, credit and service fee, we can adjust the economic activities in property management, help and cultivate the property management market, and promote its healthy and standardized development. (1) According to the document on the functions of the Ministry of Construction approved by the State Council in June 1993+02, it is clearly stipulated that the Ministry of Construction is the functional department that comprehensively manages the national construction undertakings (engineering construction, urban construction, village and town construction, construction industry, real estate industry and municipal public utilities) in the State Council, so the Ministry of Construction is the administrative department of national property management.

All provinces and cities have clear regulations on property management administrative departments. The Beijing Municipal People's Government stipulates in the Measures for the Administration of Residential Property in Beijing: "The municipal, district and county housing and land administration organs shall be in charge of the property management of residential areas within their respective administrative areas." At the same time, it also stipulates: "Administrative organs such as planning, industrial and commercial administration, price, sanitation, greening, municipal administration, public security, and street offices where residential quarters are located shall guide, supervise and inspect the property management of residential quarters according to their respective responsibilities." The Regulations of Shenzhen Special Economic Zone on Residential Property Management issued by the Standing Committee of Shenzhen Municipal People's Congress stipulates: "The residential administrative department of the municipal government is the competent department of residential property management in the special zone. The residential administrative department of the people's government of each district is the business management department of residential property management within its jurisdiction, and guides and supervises the residential property management within its jurisdiction according to law. "

In general, the administrative subordination and mutual relations of urban property management are shown in the following figure:

(2) The situation in Shanghai

1. Chief Executive Officer of Property Management

The Regulations of Shanghai Municipality on Residential Property Management stipulates that Shanghai Real Estate Bureau is the administrative department in charge of property management in this Municipality and is responsible for organizing the implementation of the regulations. The Municipal Bureau of Premises shall punish the acts in violation of the provisions in accordance with the law, and accept the complaints of the owners' committee, owners and users on the acts in violation of the provisions. If the district or county real estate management department violates these regulations, the Municipal People's Government or the Municipal Real Estate Bureau shall order it to correct or cancel the decision.

2. Regional administrative departments

The district and county real estate administrative departments shall supervise the property management within their respective jurisdictions, be the administrative departments in charge of property management, preside over the specific direct management work within their respective jurisdictions, and accept complaints from owners' committees, owners and users; Punish violations according to law.

3. Relevant administrative departments of property management

(1) Construction, electric power, public security, price, industry and commerce and other relevant departments

Construction, municipal, planning, environmental protection, public utilities, sanitation, gardens, housing management and other relevant administrative departments. , in accordance with the provisions of relevant laws, regulations and administrative rules, responsible for real estate development and construction, supporting delivery, environmental sanitation management and other aspects. , and assist in supervising the management of the property management area.

Electric power, public security, industry and commerce, price and other departments shall carry out administrative management on electric lighting, social security, road traffic, property management enterprises' operation, charging price determination, etc., and provide assistance and supervision according to the division of labor.

It is forbidden for property users to damage houses, equipment and facilities. When the owners' committee and the property management enterprise fail to dissuade them, the relevant administrative authorities shall deal with them.

(two) street offices and Township People's governments

Property management is closely related to community management. Sub-district offices and Township People's governments shall assist relevant administrative departments to supervise property management and coordinate the relationship between property management and community management and community service. Starting from a residential area, the relevant departments or offices of the district and county housing management bureaus are responsible for the daily administration of property management. Property management enterprises are operating enterprises, and streets and towns cannot replace the specific management of property management enterprises and provide life services for owners and users. But administratively, streets are responsible for community management, including publicizing policies, organizing and coordinating, providing services, and inspecting and supervising according to law. Property management enterprises should keep close contact with the streets and township government agencies where the property is located, accept guidance, cooperate and support each other, and build an efficient and high-quality community management service system. The establishment of excellent and civilized residential areas for property management at the city and district levels is carried out with the concern of the municipal, district and county governments and the cooperation of the functional departments of the relevant streets and township governments.